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Arkanchi Hotel

3.0 star property
Guests can indulge in spa treatments at Arkanchi Hotel or explore nearby historic landmarks like Tosh-hovli Palace with convenient bike rentals

Choose dates to view prices

Arkanchi Hotel is perfectly located to explore Tosh-hovli Palace and Stone Palace. Enjoy a breakfast buffet, relax in the garden, and take advantage of massage services, laundry facilities, free in-room WiFi, and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Electric kettle
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Khiva, Arkanchi Hotel is in the city centre. Notable landmarks in the area include Dishon-Qala and Stone Palace. Tosh-hovli Palace and Djuma Mosque are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Khiva travel guideOpens in a new window
Map
10 Pahlavon Mahmud, Khiva, 220900

What's nearby

  • Tosh-hovli Palace - 10 min walk - 0.9 km
  • Stone Palace - 10 min walk - 0.9 km
  • Kalta Minor Minaret - 14 min walk - 1.2 km
  • Islam Khodja Minaret and Mosque - 14 min walk - 1.2 km
  • Islom-Hoja Medressa - 14 min walk - 1.2 km

Getting around

  • Urgench (UGC-Urgench Intl.) - 48 min drive

Restaurants

  • ‪Terrassa - ‬13 min walk
  • ‪Safia - ‬16 min walk
  • ‪Cafe Zarafshon - ‬15 min walk
  • ‪Farrukh Teahouse - ‬13 min walk
  • ‪Mirza Bashi - ‬15 min walk

About this property

Arkanchi Hotel

Hotel near Dishon-Qala
Located close to Tosh-hovli Palace and Stone Palace, Arkanchi Hotel provides a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe
  • Luggage storage, a TV in reception and tour/ticket information
  • ATM/banking services, concierge services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Arkanchi Hotel boast comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

All-inclusive details

All-inclusive room rates at Arkanchi Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.14 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property
No pets and no service animals are allowed at this property

Property is also known as

Arkanchi Hotel Khiva
Arkanchi Khiva
Arkanchi
Sobir Arkanchi Hotel Khiva
Arkanchi Hotel Hotel
Arkanchi Hotel Khiva
Arkanchi Hotel Hotel Khiva

Frequently asked questions

Is Arkanchi Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Arkanchi Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arkanchi Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Arkanchi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Are there all-inclusive benefits at Arkanchi Hotel?

Some rate plans available at this property are all-inclusive.

Where is Arkanchi Hotel located?

Located in the heart of Khiva, this hotel is within a 10-minute walk of Dishon-Qala, Tosh-hovli Palace and Stone Palace. Djuma Mosque and Islam Khodja Minaret and Mosque are also within 15 minutes.

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Reviews

Arkanchi Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 141 reviews
Rating 8 - Good. 29 out of 141 reviews
Rating 6 - Okay. 9 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

Reviews

8/10 Good

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good sized rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, clean, comfortable and great service.
Stayed 3 nights in Jun 2025

10/10 Excellent

BRYAN

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations - perfect location, helpful and attentive staff, hot powerful showers, and clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Chi Heong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location so near to the old city.
Stayed 2 nights in May 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely roof terrace
Stayed 1 night in May 2025

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arkanchi Hotel is perfectly located inside Ichan Kala, just steps from Khiva’s main sights. Rooms are clean, comfortable, and air-conditioned, and the rooftop terrace offers beautiful sunrise and sunset views. Staff are friendly and very helpful, making the stay feel personal and welcoming. Breakfast is good, though a bit simple, but the overall experience is fantastic. Highly recommended for anyone wanting to stay inside the old city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! Staff was really nice. Roof deck was perfection.
Stayed 1 night in Mar 2025

8/10 Good

Anush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean hotel

Friendly staff and good clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Alessio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position inside old town walls. Beautiful terrace to see see the sunset with all Khiva skyline view.
Stayed 1 night in Apr 2025

10/10 Excellent

Gitcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very positively surprised by the hotel. Great welcome from a very nice and smiling staff. Very helpful. Large spacious, clean room. The bed is very comfortable. Top location! I recommend!
Stayed 1 night in May 2025

10/10 Excellent

Remzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was extremely helpful and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Naseer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in old city khiva. Walkable to everywhere in the old fort. Friendly and helpful staff especially nadir at the front desk. Thank you to all.
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within the walls of historic Khiva
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Location and Staff

The hotel is in an ideal location, all the staff were super friendly and wanted to help you at every opportunity they could. Couldn’t have asked for a better stay. The breakfast was lovely, you are a minute walk away from most of the best sights in Khiva. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff, well organized airport pickup and forward transport
Stayed 3 nights in May 2024

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Khiva. Large room, good beds, everything perfect. Very close to all touristic points and restaurants. Only breakfast could get better with more selection Highly recommended !
Stayed 1 night in Aug 2023

6/10 Okay

KACZMAREK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OLD HOTEL

The AIR-CONDITIONING was leaking and making a loud noise all night. About 5 dudes came into the room to fix it. Although, they were friendly enough. The bread wasn't fresh at breakfast. But th
Stayed 2 nights in Jul 2025

8/10 Good

Sang Ku

Liked: Cleanliness, staff & service, property conditions & facilities
Even they gave me another hotel room, because I booked economy class room, my room was good(clean , quiet). . Location also very near to Rabi House. Breakfast is little bit simple.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Polite staff on reception who can speak English. Lovely large room with two single beds. Modern bathroom with walk-in shower. Taxis can park right outside. Superb location.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice terrace and good location

The hotel is clean, the location is excellent, and the staff is very accommodating. They allowed us to check in early and check out late. The only downside was the pillows, which were very hard.
Stayed 1 night in Mar 2024

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within Ichan Qa'la, walking distance to many tourist attractions. Breakfast is western style good foods and I was abe to eat a place with a great view. Reception guy gave me nice advice.I recommend this hotel everyone.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would gladly return to this hotel

The hotel is located in the best area of ​​the old town, very kind staff, spacious and clean room, good breakfast. The roof terrace is beautiful, with a small bar open in the evening. We went up to the tragedia and it was beautiful. It could be used better, because it really has great potential. Khiva is a jewel and will remain in our hearts forever! Highly recommended as a tree. Thanks for everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was immaculate. You could literally off to eat off the floor. The staff was friendly. They went over and beyond to help you. The restaurants are all around you so where the sites are very walkable easy to get to service was great. The rooms are really nicely done Water pressure. Excellent beds were comfortable. Air-conditioning worked fabulous all around. I highly recommend this place if you come to Uzbekistan!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the mesmerizing Kalta Minor Minaret with its blue and green ancient coloring that you can’t take your eyes off. You can even see it well from the hotel’s rooftop. The hot breakfast had nice variety of local dishes to choose from such as pumpkin oven baked samsa, fresh and dried fruits, fresh vegetables.The wi-fi was also good, although at times they had to restart it to keep up with the number of guests using it. Hot water in the shower. Air conditioned room. Also, I liked that it was quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, lovely room, great location

The location is excellent. Hotel looks grand and is openly visible from the main Ichan Kala. The staff at this hotel were pleasant and extremely helpful. They speak excellent english. On the night of our arrival, our Yandex driver was lost and we couldn't find the hotel as we were unfamiliar with the location. We called the hotel for help and a staff very kindly came to look for our car, and even took over the wheels of our driver who was visibly very tired from the long drive. He helped to drive us to the door step of the hotel safely, and even offered the driver a seat to rest in the hotel as it was very late at night. We didn't get the name of that staff, but hope that the hotel could relay our compliment and gratitude so that he can see our message to him. We are extremely grateful for his help, and we find his kindness very heartwarming. He definitely left a mark of great impression in our hearts and we will never forget that night. We are also very happy with our room, which was clean and very comfortable. The room definitely looks better than the photos I took. The breakfast provided was one of the best we have had out of staying at 6 hotels in Uzbekistan and as bonus it comes with great variety of vegetarian options. We had a wonderful time in Khiva and the hotel and the staff made our trip even more pleasant.
Stayed 3 nights in Nov 2023