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"What a great spot in Connaught! Close proximity to India Gate, Humayon Tomb, Red Fort, Jama Masjid and so much of new and old Delhi. The team was great as was the hotel. "

"Excellent staff "

"Clean room. Great staff who are very attentive. Service with a smile. Willing to accommodate needs. "

"Great property in a central location. Even the basic rooms are very good. The staff and service is excellent. The breakfast is great with a lot of options and a la carte service at the table which we really enjoyed. The Indian restaurant Jamavaar was good with dal makhani and lamb biryani, the highlights but Delhi has such good options for dinner that you can get much better elsewhere. Overall I would recommend a stay at this wonderful property."

"Very nice place to stay while visiting New Delhi"

"A wonderful, historic hotel. Built in 1903 and situated in the Civil Lines area of Delhi, this is definitely a place you should consider. It goes without saying that the public areas, grounds and rooms are spot-on, well-maintained and spotlessly clean. The real selling point here though is the service. I can honestly say that the staff here, from the General Manager down, provided some of the best service I have ever experienced. Unfortunately, my luggage was mislaid by the airline and I was without it for 2 days. The staff couldn’t have been more supportive and provided me with essentials and even clothing as well as ordering a cab to take me to a local shopping centre to purchase a couple of items. Everyone was friendly, helpful and kind and I was frequently greeted by name around the hotel. Outstanding and highly recommended hotel in a nice, green area away from the hustle and bustle and with a number of bars and dining options within a 5 minute walk – as well as the Civil Lines Metro station which will connect you with anywhere in the city. "

"Excellent customer service special mention to Namira on horizon lounge for a kindness and attention to detail. She is a credit to Shangri- La Eros"

"Excellent location, traditional ambience, best food and very customer friendly"

"Good food..great ambience "