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"We didn't use spa or pool but the property was very good and food choices were excellent. Staff helpful."

"Okay place"

"Interesting old 5-star hotel. Some historical furniture and fixtures alongside some updated cupboards and doors in my very, very large premium room. "

"Really helpful staff, from check-in to the restaurant. But rooms were a little bit tired, food choices on the buffet breakfast were a little limited."

"Air conditioning, check in experience. "

"The listing was deceptive and inaccurate. The enlisted hotel phone number was wrong. Even the Expedia customer service representative could not contact them. Efforts to contact the hotel failed because of that. When I found the correct number on Google and called, I was told that the shuttle was not available at 3 AM to pick me at the airport. Yet the listing made no mention of what times it is available. They could not cancel my reservation either. "

"Room, staff and amenities."

"The stay was terrible, this should not be listed as 5-star hotel. The rooms were not clean and the reception charged me additional amount confusing my booking with someone else’s. They finally adjusted the amount with all the room service I ordered but definitely a poor experience. I would not recommend this hotel as 5-star from an infrastructure, service or food standpoint. For me, this is a poor experience with expedia as I trusted the platform’s rating. "

"Reception, service and restaurant stuffs were very kind and friendly. I had difficulties with Ola driver due to extended area. Reception helped me and arranged driver at very fair condition. Also helped me about city sightseeing. I enjoyed staying with friendly atmosphere. Thank you"