Exterior

Reviews of Roosevelt Inn Mount Rushmore

2 out of 5
Roosevelt Inn Mount Rushmore
206 Cemetery Rd, Keystone, SD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 815 out of 1300 reviews" "
Rating 8 - Good. 334 out of 1300 reviews" "
Rating 6 - Okay. 84 out of 1300 reviews" "
Rating 4 - Poor. 44 out of 1300 reviews" "
Rating 2 - Terrible. 23 out of 1300 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
good condition
Stayed 1 night in May 2024

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the whirlpool suite during a hiking trip. I wasn’t expecting much due to the low rates. I was so impressed with my suite. So comfortable and private. The continental breakfast was wonderful. Very homey atmosphere, real dishes, great coffee!
Stayed 4 nights in Apr 2024
Response from Renee W on 4 May 2024
Saffron, Thank you so much for the wonderful feedback. We are so happy that we exceeded your expectations. Our goal is to provide warmth and kindness to all our guests in order to help them feel at home.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older historic place but well redone, balcony was very nice, breakfast was average, tho the donuts were a nice plus,,, rooms clean, adequate, good water pressure! Just 2 1/2 miles from Mt Rushmore!
Stayed 1 night in May 2024
Response from Renee W on 4 May 2024
Bradley, So happy to hear you enjoyed your stay with us. We appreciate the feed back and we also enjoyed the donuts, too! Come see us again in the near future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mt. Rushmore and lots of tourist attractions. Good free breakfast. I really enjoyed my stay.
Stayed 4 nights in Apr 2024
Response from kennedi on 30 Apr 2024
Thank you for the kind words Thomas! I am glad you really enjoyed your stay at the Roosevelt Inn. Our breakfast is full of healthy and hearty foods to help start your fun filled day off right. Well wishes!

10/10 Excellent

Wendell Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, clean, great staff, no issues, couldn’t ask for anything more.
Stayed 7 nights in Apr 2024
Response from kennedi on 30 Apr 2024
Thank you for the review Wendell! we appreciate the feedback. If you are ever in the area again you know where to come!

8/10 Good

Darrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, quiet affordable place to rest our heads for the night. It offered all the standard ammenities and was fairly clean!
Stayed 1 night in Apr 2024
Response from kennedi on 29 Apr 2024
Thank you for the kind words Darrel! It is greatly appreciated. If you ever need somewhere to rest your head in the future you know where to find us. Well wishes!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, and a good breakfast
Stayed 1 night in Apr 2024
Response from kennedi on 29 Apr 2024
Thank you for the kind words Melissa! Our housekeeping staff strive to provide clean and comfortable for our guests. Glad you enjoyed our wide verity of options during breakfast!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well positioned for local attractions. Staff was very friendly and helpful. Breakfast has a good choice and coffee was available even when we left at 4AM. One suggestion is to have more feature of Eleanor Roosevelt quotes as well as Teddy's in the hallways!
Stayed 3 nights in Apr 2024
Response from kennedi on 30 Apr 2024
Thank you for the kind words Shaun! It is greatly appreciated. Our staff strive to keep our facility clean and comfortable as well as ansdwe4 any questions you may have. That is a wonderful suggestion, I most certainly will pass it along. Thank you for staying at the Roosevelt Inn!

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great service. Comfortable beds and excellent breakfasts.
Stayed 1 night in Apr 2024
Response from kennedi on 28 Apr 2024
Thank you for the kind words Brandi! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. If you are ever in the area again we would love to have you back

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Perfect for families (the games room was a hit with our kids). Friendly and helpful staff and fantastic breakfast!
Stayed 1 night in Mar 2024
Response from kennedi on 27 Apr 2024
Thank you for the kind words Amanda! I am thrilled to hear you enjoyed your stay at the Roosevelt Inn. That is awesome your kids were able to enjoy our game room. Our staff strive to help our guests with whatever comments or concerns arrise! Well wishes to you.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from kennedi on 26 Apr 2024
Thank you for the stellar review Ryan. I am thrilled to hear you enjoyed your time at the Roosevelt Inn! Well wishes.

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Premium King with Private Balcony and it’s lovely! The bed is super comfortable and linens soft. We’ll be coming back!
Stayed 1 night in Apr 2024
Response from kennedi on 26 Apr 2024
Thank you for the kind words Nadia! I am so thrilled to hear you enjoyed your stay at the Roosevelt Inn. We would love to see you come back:)

10/10 Excellent

Denny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay at Roosevelt Inn. The staff were very friendly and helpful. We called ahead to let them know we were expecting a package to be mailed to us; Kennedy took great care to make sure we received it. Thank you Kennedy and Roosevelt Inn for a wonderful stay.
Stayed 2 nights in Apr 2024
Response from kennedi on 26 Apr 2024
Thank you for the kind review Denny! I am thrilled to hear you had a comfortable stay at the Roosevelt Inn. I'm glad i was able to help you and your wife with any questions or concerns you guys had. If you are ever in the area again we would love to have you guys back!

10/10 Excellent

William, London

Travelled with partner
Great breakfast. Centrally located for lots of activities. Very helpful staff.
Stayed 3 nights in Apr 2024
Response from kennedi on 23 Apr 2024
Thank you for the kind words William! I am glad you had a wonderful time at the Roosevelt Inn. Our staff will help you with whatever may arise or any questions you may have! Have a wonderful afternoon.

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from kennedi on 23 Apr 2024
Thank you for the review Julieta! I hope you enjoyed your stay at the Roosevelt Inn.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived an hour before normal check in and Reeva checked us in early and had the room ready. She was super friendly and shared stories with us. She made the entire stay even more enjoyable. The Inn and suite we stayed in was next level, it was taking a step back in time. Plus for added benefit, it’s only 2 miles from the beautiful Mt Rushmore. The next day we left around 6:30 and Reeva was there again getting breakfast ready for everyone. Since we left before the 7 am breakfast, Reeva hooked us up with some to go snacks. You don’t get that service with the big hotels. Five star for the Roosevelt Inn!
Stayed 1 night in Apr 2024
Response from kennedi on 21 Apr 2024
Thank you for the kind review Richard! We are thrilled to hear you enjoyed your stay at the Roosevelt Inn. Our staff will go above and beyond for our guests because we want you to feel at home while away from home. We are indeed time themed and I'm glad you enjoyed it. Well wishes to you Richard!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy everything. Great staff. Super clean. And the morning food staff was friendly too.
Stayed 1 night in Apr 2024
Response from kennedi on 21 Apr 2024
Thank you for the kind review Richard! I am thrilled to hear your enjoyed your stay. Our housekeeping staff strive to keep our facility clean and refreshed for our guests. Our friendly staff is what makes Roosevelt Inn feel like a " home away from home". Well wishes to you Richard

10/10 Excellent

Dean

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Coffee anytime you like it.
Stayed 1 night in Apr 2024
Response from kennedi on 20 Apr 2024
Thank you for staying at the Roosevelt Inn Dean! We appreciate the kind words! Coffee is indeed 24 hours as well as tea. Well wishes to you.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value for the price. It's not the Ritz, but it's clean and comfortable and has a lot of ambiance -- with quirky bits of history about Roosevelt and the carving of Mt. Rushmore.
Stayed 1 night in Apr 2024
Response from kennedi on 17 Apr 2024
Thank you for staying at the Roosevelt Inn Rebecca! Your feedback is greatly appreciated. We are glad you enjoyed our comfortable cozy little hotel:) We are indeed a time themed hotel and are glad to hear you liked the decorations

10/10 Excellent

MaryEllen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accomodations and friendly staff made this a wonderful stay
Stayed 2 nights in Apr 2024
Response from kennedi on 17 Apr 2024
Thank you for staying at the Roosevelt Inn MaryEllen! We are thrilled to hear you had a wonderful stay. We appreciate your kind words.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Propert and staff were nice. Breakfast was good. Bed was pretty uncomfortable however. Super firm spring mattress. Other than that a good stay.
Stayed 1 night in Apr 2024
Response from kennedi on 16 Apr 2024
Thank you for staying at the Roosevelt Inn Jared! We are glad you enjoyed our hot breakfast. I apologize our beds were not up to your standards, if you are ever in the area again please stop by and give us another chance!

10/10 Excellent

Polar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good bed. Great shower. Quiet. Great breakfast.
Stayed 1 night in Apr 2024
Response from kennedi on 16 Apr 2024
Thank you for staying at the Roosevelt Inn Polar! We are so thrilled to hear you had a great stay and enjoyed our quiet serene location. I hope you got full off our wonderful breakfast! Well wishes to you

8/10 Good

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very comfortable rooms. Enjoyed the breakfast.
Stayed 1 night in Apr 2024
Response from kennedi on 16 Apr 2024
Thank you for the review Josh. Us at the Roosevelt Inn are thrilled to hear you enjoyed the breakfast and the comfortable room! Well wishes to you

10/10 Excellent

Millie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant place to stay if you’re visiting Mount Rushmore. The rooms are clean and quiet & check in was fantastic with helpful, cheery, & kind staff behind the checkin desk. Only staying for a night, shame we’re not here for longer!
Stayed 1 night in Apr 2024
Response from kennedi on 16 Apr 2024
Thank you for the kind words Millie! Our housekeeping staff strive to go above and beyond to make our rooms squeaky clean for our guests. If you are ever in the area again we would love to have you again!

4/10 Poor

Denis

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The curtain in the room did not cover the window completely. Why? Should be an easy fix.
Stayed 1 night in Apr 2024
Response from Ashley B on 12 Apr 2024
Denis, I am sorry that the curtain in your room did not cover your window completely. We have an on-site maintenance man that is able to assist with issues such as these. I will have him address the window in the room you were in. Thank you for the feedback and we hope you will come stay with us again.

10/10 Excellent

Mindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of this property are AMAZING. EVERY member of the staff greeted us warmly EVERYtime we entered the hotel. The breakfast was well stocked, all public areas were immaculate, and the family game room was an awesome treat. Having managed hotels myself, I can personally attest that the management is on top of it and take extreme pride in their hotel. We wil DEFINITELY be back! HANDS DOWN, my favorite stay in the Black Hills thus far, and we visit at least once a month year round.
Stayed 2 nights in Mar 2024
Response from kennedi on 10 Apr 2024
Thank you for the such sincere words Mindy! We are so thrilled to hear you enjoyed our game room and got filled up on some delicious breakfast. Our housekeeping staff goes above and beyond to keep our hotel looking immaculate. We cant wait to have you here with us again Mindy!

10/10 Excellent

Kristie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to make us feel like home. They were wonderful and knowledgeable about the area
Stayed 1 night in Apr 2024
Response from kennedi on 9 Apr 2024
Thank for the kind words Kristie! Us at the Roosevelt Inn strive to make sure our guests feel at home while away from home. Well wishes to you.

8/10 Good

Cynthia, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 3 nights in Apr 2024
Response from kennedi on 8 Apr 2024
Thank you for staying at the Roosevelt Inn Cynthia. I am thrilled to hear you enjoyed our friendly staff! Thank you for the kind review.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back Thank you !
Stayed 2 nights in Apr 2024
Response from kennedi on 9 Apr 2024
Thank you for staying at the Roosevelt Inn Kim! It was a pleasure having you here. Look forward to having you back in the future!

10/10 Excellent

Mervi

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Mt. Rushmore. Friendly staff.
Stayed 3 nights in Mar 2024
Response from kennedi on 7 Apr 2024
thank you for choosing the Roosevelt Inn! we appreciate your feedback. our guests are our #1 priority and our staff strives to meet everyones needs.

10/10 Excellent

Clintt

Stayed 1 night in Apr 2024
Response from kennedi on 26 Apr 2024
Thank you for the awesome review Clintt. I am glad you enjoyed your stay at the Roosevelt Inn!

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the hallway and stairs were as well. It is an older building which just adds to the charm for me, but it is something to keep in mind.
Stayed 2 nights in Apr 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing Roosevelt Inn Leah! We are indeed a time themed hotel and glad you enjoyed every aspect of it.

10/10 Excellent

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure staying there. Great breakfasts, clean and convenient to Mt Rushmore and Crazy Horse monuments.
Stayed 2 nights in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for the review Cheryl, we appreciate your feedback. It was our pleasure to host you and hope you enjoyed your time at the Roosevelt Inn!

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing Roosevelt Inn for your getaway! We strive to give our guests the best experience possible. Best wishes to you Corinne

6/10 Okay

Jose, Kentwood

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was close for repairs.
Stayed 1 night in Apr 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing the Roosevelt Inn! Our pool is seasonal and will open back up in May weather permitting

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the Roosevelt Inn were great. Breakfast was very good as well. The rooms were nice and clean with comfortable beds. Great view from the balcony. We would stay here again
Stayed 1 night in Apr 2024
Response from kennedi on 7 Apr 2024
Thank you Heather for staying at the Roosevelt Inn. Our staff is wonderful and I'm glad you found them the same way! Having a mountain view of the amazing black hills is definitely one not to forget. Well wishes to you Heather

10/10 Excellent

Yoonbae

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for the review Yoonbae! We appreciate your feedback. We hope this was one of the best stays you've had.

10/10 Excellent

Nathan, FARMINGTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms seem quiet (so far)
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for the positive review Nathan! We hope you r stay continued to be quiet and relaxing at the Roosevelt Inn.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Surprise snowfall closed down upper parking lot so parking was extremely limited.
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing the Roosevelt Inn Kathryn! Our guests safety is our #1 priority. Fortunately the business next door allows guests to park when mother nature inconveniences us.

10/10 Excellent

Herve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff clean and confortable room
Stayed 2 nights in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for the kind words Herve. Us at the Roosevelt Inn strive to make your stay a great experience!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for stay at the Roosevelt Inn Rodney! We appreciate the great review. We hope you enjoyed your stay.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and awesome staff, great room with very comfortable bed and pillows!
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for staying at the Roosevelt Inn Richard! we hope you enjoyed your stay. We offer a variety of softness and stiffness in our pillows to meet guests needs.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient to everything
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing the Roosevelt Inn Martin! Our staff strive to make our guests experience one of a kind. If you are ever in the area again don't forget about us!

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Amenities
Property is in a good location for Mt Rushmore, but bathrooms small and not clean, rooms small, a distance from 90z
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing the Roosevelt Inn Michelle! We hope you enjoyed your stay. I will most certainly bring the cleanliness up to our cleaning staff.

8/10 Good

todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were helpful, kind and accommodating.
Stayed 3 nights in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for the kind words Todd. We hope you enjoyed your stay!

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, excellent, pretty area, unique hotel, and the only complaint was that i didnt realize i had 2 specify a desire for a room w/a balcony.
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for choosing the Roosevelt Inn Paul. We appreciate your kind words. We do have standard rooms as well as balcony rooms. We apologize for any confusion.

10/10 Excellent

Stacey

Person at front desk was very informative and nice.
Stayed 1 night in Mar 2024
Response from kennedi on 7 Apr 2024
Thank you for your review Stacey! We hope you enjoyed your stay at the Roosevelt Inn.

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,clean
Response from Ashley B on 22 Mar 2024
Karin, thank you for staying with us. Our guests are very important to us, which is why we strive to help our guests feel at home. Please come back and stay with us again in the future.

10/10 Excellent

Esmerlda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the beauty of the Roosevelt Inn. It is conveniently located. The room has charm that goes well with the architecture of the Inn. Everything was clean and there were no doors. The young lady who checked me in was friendly and professional. I literally walked in my room and was very happy with it all and text my family friends to let them know where to stay when they visit Mount Rushmore. This is an excellent place to stay.
Stayed 1 night in Mar 2024
Response from Ashley B on 22 Mar 2024
Esmerelda, we are happy you had such an enjoyable experience with us. Our guests are extremely important to us which is why we strive to provide an atmosphere that is warm and kind. Thank you for your recommendation and we hope to see you again.

10/10 Excellent

ramiro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024
Response from Ashley B on 22 Mar 2024
Ramiro, thank you for staying with us. We are happy you enjoyed your stay and hope you will come back again in the future.