"While I was not pleased with some check-in confusion, I was very pleased with the service and mostly impressed with the kindness of the staff. I also appreciated the managers responses and attention to our initial concerns. I would definitely be returning to Bali and staying here. Thank you!"

"Absolutely amazing people and place. Everyone was wonderful"

"The breakfast was limited not much western food available but everyone was helpful this property needs an make over"

"Really enjoyed time in Grand Hyatt in Nusa Dua. Nice and friendly staff at hotel. Great food. Everything was in walking distance."

"The resort was amazing and I love the location. The staff were really good and respectful. The facilities are very expensive to use “5 star prices” even the spa is 10 times expensive than the all spa’s around the hotel even it is more expensive than spa prices in Australia. I was using laundry and ..."

"Overall a"