Kenz-Küstrow Holidays from AU$1,506

This is my 2nd time staying at The Wave Hotel in Manhattan Beach, and I love it. I came each time for business and fun. Each stay was over 4 days, and this last trip was for almost 2 weeks. I will definitely return again. The area is nice, staff nice, location is great for everything i needed to do, and it was like i was home staying there again. Rooms always clean, staff makes sure to always get you clean towels every morning, updated paint, pool area was great, and there's always a lot of guests coming in because of the location and vibe.

Our stay was perfect! Helpful and friendly staff, clean room, great view…perfect!

GREAT customer service! Perfect Sphere Resort!

After arriving Thursday for a 4-night stay (with 2 rooms booked, including an ocean front suite), I took a shower before dinner. That was the last time the water was available in the entire hotel until a few hours before we left on Monday! No working toilet, no working sink, no working shower, for 3 of the 4 days during our stay! Despite repeated promises by the front desk staff, the water never returned and we had to walk to the hotel next door to shower! Each time we wanted to shower, we had to wait in line behind scores of other guests waiting for a temporary room to use for a shower. Despite being told there would be a key waiting at the front desk, we were required to wait in line every time as there was typically only one person, seemingly unaware of the issue, and seemingly grossly undertrained to handle every guest requiring a room for a shower. This was the least professional and efficient way to handle the situation. I stopped counting the number of excuses... Entirely unacceptable experience and a hilariously unsatisfactory offer of compensation was initially made, rejected outright and the final offer was 50% our $8,000 stay. We won't be back to this or any other Nobu Hotel property again.

I like how everytime I leave the room to explore Vegas, the bed gets arranged nicely and I get new towels as well