Holiday Homes in Kennebunk

"Very clean room, facility also extremely clean. Front desk staff very courteous, parking convenient and breakfast has everything "

"This is one of the hotels we love to stay at when we come to Portland. Very nice staff, clean rooms, and very helpful this trip is the airport shuttle!"

"Staff was rude and dismissive. Our key cards had to be reset 3x.Thats three trips to front desk after getting locked out. Fan in bedroom didn’t work at all. Had three tvs and only 2 remotes. Also the fact that I got a call at 1030am saying my card on file wasn’t any good and staff basically threatened to cancel our room, was very upsetting. I called 4x before I got anyone to answer and had to pay at noon though didn’t check in until almost 6pm. Pay at property doesn’t mean pay hrs before you are allowed to check in. The entire second floor reeked of weed and we could even smell weed in my room. The list goes on and on. There was something in pool and we asked staff to remove it as we thought it was poop. We were dismissed. We stayed here last month and it was 5 ⭐️star experience. Last night we had same room but the staff were horrible, rude and unfriendly. Last night’s visit was at best 1.5 star experience. I will never stay here on weekend (Friday or Saturday night) again. Last month we stayed on a Monday and it was like a totally different hotel. Your weekend staff (front desk) was the worst. Maybe she should’ve fixed our keys the first time but she was too busy and then acted like we were bothering her. We got locked out 3x in one night! Just a terrible experience. I guess spark doesn’t care about keeping return customers."

"My husband and I have a great little getaway here. Room had a balcony with a view of the ocean, it was lovely."

"Beautiful location and views. Easy access to the Marginal Way and Perkins Cove. Friendly staff and clean rooms."

"This was our first time back since Covid and overall, had the same magical effect as previous visits. Would be helpful upon check in to advise of restaurants close times (we missed Nubbs closing at 8 and were lucky enough to eat at the Tiller, however super busy and took awhile) 2nd, we requested a 3rd robe, twice on Tuesday and it never cane. When I went to front desk to inform them of this (also because I didn’t want to be charged for a robe that never came to the room, etc.) it was the same front desk personnel that I originally requested it from and she didn’t even apologize that the robe never came nor offered any apology so that was disappointing. Very poor customer service there."

"Nice and quiet "

"They are currently upgrading carpets, so 3 floors were closed. The breakfast was really lame. No hot food at all, not even waffles. One kind of mini Muffin, bagels, some fruit, yogurt, oatmeal and cereal. It was terrible. I was disappointed. Hot tub and pool water were clean . Hot tub bubbles did not work. It seems in the off season they let things go. You may want to check with them before booking."

"Perfect spot for an off season get away. Walking distance to shopping and restaurants. "