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"Hot tub, clean beautiful presented room. Great roof top views "

"Stayed one night after a work event in Swansea. Decor is dated and could do with a coat of paint in the rooms. But clean and a perfectly good budget hotel. Breakfast was included in my booking and had the added surprise that I could have it delivered to my room! Would stay again!"

"Nice hotel. Good bar and local to few shops"

"Very good stay with the food & facilities very good. Will being booking again "

"Staff were amazing. Louise was so very helpful. Quaint pub area with great seating options. Breakfast was a little pricey for the quality. Rooms were decent. Very plain. Shower was a little awkward with water splashing out constantly. "

"Just perfect area with walkable shopping areas. The Lakeside view was relaxing. Excellent views."

"Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a...

"Courteous and welcoming staff, beautiful venue and room."

"Lovely old hotel friendly staff great location "

"Very accommodating and friendly staff, we had a one night stay and the room was very cozy & comfortable. The pub has a very good welcoming atmosphere and nothing was too much trouble. "

"The front staff especially Maria and nicole were amazing "

"Great out of the way Gem, Absolutely Super staff made the stay seam like home ,Food in the restaurant was very well presented and enjoyed it. We had a Curry that was warming and spicey , "

"Great hotel at a reasonable price. Staff were friendly and helpful. Breakfast was great, lots of options hot or cold. Sofa bed was a little on the small side for our teens to share but for one night it did the job. Room was clean and quiet. Easy drive in to Swansea the next day for our graduation event. Really pleased with our stay here."

"My room was very clean and was grateful for the access to a small shared kitchenette with fridge and freezer facilities, given my 1wks stay. Lovely and friendly staff. Great views from my window. Def recomment and will stay in again. "