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"Staff were extremely nice, loved the hotel! Clean, pool area and great location. "

"Staff was excellent "

"I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered. Location & Atmosphere – 5★ The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful. Service – 5★ Warm, attentive and polished throughout. The team clearly cares and service is consistently strong. Rooms – 4★ I stayed in the main bungalow (last-minute booking), not in one of the standalone jungle lodges, which look beautiful. My room was comfortable with strong AC and a spacious bathroom, though certain finishes could benefit from cosmetic updates. Food – 4★ Breakfast is good if you choose wisely. Coffee, however, does not match five-star standards. The main issue was menu consistency: several dishes did not fully match their written descriptions, and ingredients listed were sometimes missing. Communication between kitchen and menu needs tightening. Overall, Mountbatten has outstanding foundations — location, tranquility and service. With improved kitchen execution and small refinements, it could easily move from very good to exceptional. I would return — especially to try one of the lodges. "

"Pathetic hotel . Absolutely nothing available what advertised . Too many bugs which they call it nature , smell in the room . I refused to stay , one thing positive they refund my money . "

"This is a very nice modern hotel. The rooms are very comfortable, the staff all excellent and breakfast was great too. Lovely infinity pool. The hotel is right at the top of a mountain so access is a bit tricky but the views are stunning. We were informed that the hotel didn’t have a liquor licence. However, they can actually sell wine and beer - it would have been helpful to know that. "

"The room "

"evverything"

"Clean and crisp is no small feat in a hotel room in Sri Lanka. This hotel was near spotless. My only problem was the room window opened to a concrete wall, a sad thing when Kandy has so many wonderful views. The staff was wonderful and the Tables restaurant upstairs did have great atmosphere with wonderful views. "

"Amazing views and fantastic service "