Search Castles in Keene

"All staff we encountered were friendly & accommodating. The room itself was pleasant and clean but the bathroom was in bad need of an update and it appeared unclean due to rust and missing bolt covers on the toilet."

"We loved this property. Very clean, very accessible location, and everyone there was very friendly. "

"Nice place to stay. Staff was great! Diamond was super helpful and overall very attentive to our needs. "

"Clean and easily accessible "

"Breakfast was decent. (sadly no bacon when we were there) Gym was really small and disappointing, nowhere close to what they have on their website (it was one treadmill, one recumbent bike, one bench and dumbbells going all the way to 50 lbs and no real space to work out) The room was as expected, no complaints there."

"Not what we’ve come to expect. Have stayed here many times for its proximity to the airport. Typically is very nice but has gone downhill. Staff are wonderful but the property needs some TLC. "

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"Clean room, open layout made the room feel really spacious, quiet stay."

"The bath soap container was empty. I asked a hotel staff member if she could refill the dispenser and she said she would bring it to my room in a few minutes. She never showed up as promised. I passed her on the way out 45 minutes later. She look at me and went on her business. "