Travelers enjoy morning coffee in the hotel gardens, relax with spa treatments, or head directly to the slopes for skiing adventures near Kayseri Castle
The Kayseri Loft Hotel offers a welcoming base near Kayseri Castle. Guests can enjoy spa treatments, visit nearby museums, or use ski-in/ski-out access. The property features hiking/biking trails, an indoor pool, and a garden café. Visitors appreciate the attentive staff.
Located near a boardwalk, The Kayseri Loft Hotel is in Melikgazi neighbourhood and is connected to a shopping centre. Kayseri Castle and City and Mimar Sinan Museum are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowmobiling. Visit our Kayseri travel guide
Located close to City and Mimar Sinan Museum, The Kayseri Loft Hotel provides a corner/local shop, a rooftop terrace and shopping on-site. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and skiing privileges. Indulge in a deep-tissue massage, aromatherapy and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Enjoy on-site activities, such as hiking/biking and snow tubing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
An indoor pool, along with free cabanas and sunloungers
Free self-parking, valet parking and extended parking
Buffet breakfast (surcharge), bike hire and a local area shuttle
An electric car charging station, express check-out and a front desk safe
Guest reviews give top marks for the helpful staff
Room features
All 85 rooms boast comforts, such as free international calls and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
Memory foam beds and extra futons (surcharge)
Showers, free toiletries and hairdryers
40-cm LED TVs with premium channels
Wardrobes/cupboards, balconies and LED light bulbs
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 449 to 899 for adults and TRY 349 to 649 for children
2 restaurants
A coffee shop/cafe
Couples/private dining
Private picnics
Restaurants on site
The Black Lounge
The Roof Restaurant
Things to do
Arcade/game room
Bicycle rentals
Evening entertainment
Full-service spa
Games
Hiking/biking trails
Hot tub
Indoor pool
Library
Optional ski privileges
Playground
Sauna
Shopping
Ski passes
Ski storage
Ski-in/ski-out access
Snow sports gear
Snow tubing
Table tennis
TV in common areas
Family friendly
Arcade/game room
Children's games
Children's toys
Grocery/convenience store
High chair
Indoor pool
Laundry facilities
Mini-fridge
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
2,142 square feet of conference space
Business centre
Meeting room
Outdoors
Barbecue grill
Free pool cabanas
Garden
In a regional park
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Rooftop terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages
Thai massages
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2019
Designated smoking areas (fines apply)
Fireplace in lobby
Mediterranean architecture
Reception hall
Room amenities
Bedroom
Blackout drapes
Extra futon (surcharge)
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-cm LED TV with premium satellite channels
Food and drink
Electric kettle
Free bottled water
Late-night room service
Mini-fridge
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Free international calls
Free long-distance calls
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately TRY 449 to 899 for adults and TRY 349 to 649 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Futon bed fee: TRY 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests may be permitted to bring a pet (birds or cats only) with advance notice. Dogs are not permitted.
Property Registration Number 2022-38-0002
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transport to and from this property
Guests under 3 years old are not allowed in the swimming pool or hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 3 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Property is also known as
The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri
Frequently asked questions
Does The Kayseri Loft Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:30 PM.
Is The Kayseri Loft Hotel pet-friendly?
Yes, cats are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking at The Kayseri Loft Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at The Kayseri Loft Hotel?
Check-in start time: 2:00 PM; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at The Kayseri Loft Hotel?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is The Kayseri Loft Hotel located?
Located in the mountains, this ski-in/ski-out hotel in Melikgazi is within 6 mi (10 km) of Kayseri Castle and City and Mimar Sinan Museum, and close to winter sports, such as cross-country skiing and skiing lessons.
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Reviews
The Kayseri Loft Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 260 out of 504 reviews
10 - Excellent
260
Rating 8 - Good. 144 out of 504 reviews
8 - Good
144
Rating 6 - Okay. 50 out of 504 reviews
6 - Okay
50
Rating 4 - Poor. 27 out of 504 reviews
4 - Poor
27
Rating 2 - Terrible. 23 out of 504 reviews
2 - Terrible
23
Reviews
Verified
8/10 Good
ABDOLREZA
19 Mar 2025
Disliked: Amenities
The hotel had very good access and a very good location.
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Dorothy
Stayed 4 nights in Apr 2025
Verified
8/10 Good
Frances
20 July 2025
Liked: Staff & service, room comfort
We enjoyed our stay
Okay hotel made better by helpful and friendly staff. Overall the building itself feels a bit rundown and could be better taken care of - missing tiles in the pool, a small hole in our floor left after some plumbing maintenance, clean but graying and threadbare towels, the room could have been a bit cleaner... But we enjoyed our stay and felt that the hygiene was adequate. Great location by the tram! Pool was small but nice and we were able to have multiple sessions in the sauna and hamam without anyone else using the facilities at the same time as us on a Friday night which was a surprising plus. Very nice staff.
Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting
I don’t think it will be sufficient for summer stay.
Awful Experience – Would Never Stay Again
We arrived late in the evening with our three young children, and the first impression was terrible. The room reeked of strong cigarette smoke and instantly made me feel sick. Sadly, my children had to sleep in that smell. We had to have the doors open t 1am for an hour before we could go to sleep to air it out. We are non smokers.The pillows were like rocks, housekeeping is unavailable in the evening and the room itself was dirty in every corner and very tatty. Paint and decoration were peeling, everything looked old and dated, mixed with some modern new furnitures and it looked nothing like the modern rooms shown in the online photos which make it look immaculate. It's a 2 star hotel.
If we had arrived during the daytime, we would have left immediately. It was so disappointing, and honestly one of the worst feelings as a parent is having to put your children to bed in a room that feels unhygienic and reeks of smoke.
Pros:
The main bed was comfortable (unlike the pull-out beds).
The night receptionist was friendly.
Breakfast was decent; my family ate while I just had coffee.
Cons:
Strong cigarette smell in the room.
Pillows extremely uncomfortable.
Dirty, poorly maintained, very old décor.
No proper housekeeping.
Day receptionist was cold and unwelcoming.
Misleading online photos.
I would not recommend this hotel, especially for families with children.
Tania
Stayed 1 night in Sep 2025
Verified
6/10 Okay
Roland
4 Jan 2025
Liked: Cleanliness, staff & service, amenities
Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel.
Some areas to consider for upgrades:
First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room).
Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour.
Overall, we did enjoy our stay! That is the important thing to remember.
Roland
Stayed 4 nights in Dec 2024
Verified
6/10 Okay
Verified traveller
7 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not coming back -- which is a pity
A sad experience to be back after half a year and to see how much the place has been run down in the intervening months.
It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards.
The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth.
But really, all of this is forgivable and forgettable.
The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave.
For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres.
I will have to find another place when staying in Kayseri. Which is a pity.
Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better.
It felt like I was renting an apartment building and not a hotel.
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Good value for money but the hotel is not well maintened. Balcony is not safe for kids. No one cleaned our room on our second day. Swimming pool is really cold. Someone left his food tray in the stairs on our first day and it stayed there until we left. Not sure if eventually someone removed it. The hotel looks understaffed. Breakfast is so so. There was also a very bad smell outside the hotel on our second day, it was impossible to open the window with such smell. Next time I would rather stay in a hotel closer to downtown. This hotel has potential thought but they need to maintain it properly.
Verified traveller
Stayed 2 nights in Mar 2024
Verified
10/10 Excellent
ömer
14 Dec 2025
Liked: Cleanliness, staff & service, amenities
Oda gayet temizdi, çalışanlar ilgiliydi. Otelin açık büfe kahvaltısı çok çeşitli ve lezzetliydi. Havuz sauna vs imkanları da gayet iyiydi. Teşekkürler.
Havuz hamam ve oda temizliğine daha dikkat edilmesi gerekiyor. Odada ve banyoda bakım yapılması gereken yerler var. 1 + 1 odanın arasındaki bölmeler açıktı. Musluk ve lavabolarda bakım gerekli. Hasar almış yerler var temizlikle de sıkıntılı durumlar vardı onun dışında kahvaltı otel olanakları konforu iyiydi bir daha tercih ederim ancak bu konuların düzeltilmesi gerekiyor
orçun
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
emre
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Odamız gelmeden önce temizlenmişti koku yoktu 5 kişilik bir aileyiz odamız gayet yeterli koca 1+1 daire gibi sıcacık çok rahat ettik. Havuzu soğuk gibi ama çocuklar rahatsız olmadı çok keyif aldılar. Kahvaltısı gayet yeterli tabi sabahları et ciğer yine birisi değilseniz sağlıklı bir beslenme tabağı foluşturabilirssiniz
emre
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Zafer
4 Nov 2025
Liked: Cleanliness, staff & service, amenities
Odalar temiz, personel nazikti. Gerçekten fiyatına göre çok daha iyi hizmet aldığımı düşünüyorum. İlkkez konakladım. Teşekkür ederim hizmet için.
Karşılama harika,uğurlama iyi. Odalar güzel. Temizlik iyi hergün havlu değişti. Sular tamamlandı. İlk gün oda biraz tozlu gibiydi. Ama 2.gün daha ferah geldi. Asansör var ama bazı tuşları bozuk kopuk gibiydi. Fiyat performans olarak başarılı. Havlu kalitesi biraz düşük gibiydi. Genel olarak başarılı buldum. Ufak tefek eksikler heryerde olabilir