Hunat Mahallesi, Sivas Caddesi No: 24/1, Melikgazi, Kayseri, Kayseri
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
Dear Mr. Bilal , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
Dear Mr. Willy, thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
6/10 Okay
Kate
Travelled with family and small children
4 Apr 2024
Liked: Cleanliness, staff & service, amenities
Room was quite worn and toiletries were fixed to the wall although the photos and hotel described them as being individual bottles. Great central location near large shopping mall and supermarket
Kate
Stayed 1 night in Mar 2024
Response from Maryam Pargoshati on 8 Apr 2024
Dear Mr.Kate thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are truly delighted to receive your detailed online comments regarding your recent stay with us. It is a pleasure to read that you enjoyed all aspects of the hotel from the room to the swimming pool. We are always trying to improve the service we deliver to our guests. One of the most effective ways we have of improving our service quality and customer satisfaction is by listening to your views and opinions. That's why, I have already shared your positive and constructive review with our management team. Besides, I would like you to know that in all Radisson Blu Hotels as a brand standard, Hair conditioners and shampoos are used fixed to the wall in bathrooms. We look forward to having the chance to welcome you back in the near future! Regards, Maryam Pargoshat - Guest Relations
10/10 Excellent
Deborah
Travelled with family and small children, Travelled with group
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are grateful for such a wonderful comment! It is a pleasure to read that you enjoyed all aspects of the hotel. I will be happy to share your kind comment with all of my colleagues, which I know will act as a great motivator. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations
Değerli Misafirimiz Erdogan Bey , Radisson Blu Hotel'i tercih ettiğiniz ve bizi değerlendirmeye zaman ayırdığınız için teşekkür ederiz. Bizimle olan genel deneyiminizin beklentilerinize uygun olduğunu ve bizimle rahat bir konaklama geçirdiğinizi görmekten çok mutluyuz. Görüşlerinizi zaten ilgili departman yöneticisi ile paylaştım. Bir sonraki Kayseri ziyaretinizde sizi tekrar aramızda görmek dileğiyle! Saygılarımızla, Maryam Pargoshati - Misafir İlişkileri
second time staying here and again amazing service from all the staff here. Super clean, comfortable and relaxing after a long travel day.
One of my favorite hotels and will keep staying here!
Crystal
Stayed 1 night in Oct 2023
2/10 Terrible
Dilsat
16 Sept 2023
Disliked: Room comfort
Dilsat
Stayed 6 nights in Sep 2023
Response from Maryam Pargoshati on 19 Sept 2023
Dear Guest , Thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We appreciate you taking the time to provide us your feedback about your stay. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. We do sincerely apologize that we couldn’t fully satisfied you with our service. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We would like to learn more and search the reasons of your rating. I called you but couldn't reach you. Please contact me directly by mail to discuss your experience at our hotel maryam.pargoshati@radissonblu.com. Looking forward to hearing from you soon! Best Regards, Maryam Pargoshati – Guest Relations
Locations is excellent. Service was great. Rooms were great.
Jawaad
Stayed 2 nights in Aug 2023
Response from Maryam Pargoshati on 16 Aug 2023
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. I have already shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
10/10 Excellent
Haitham
28 June 2023
Liked: Cleanliness, staff & service
Amazing property everything was very good.. Except swimming pool that we must purchase hair cap from them
Haitham
Stayed 1 night in Jun 2023
Response from Maryam Pargoshati on 3 July 2023
Dear Guest, thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. I have already shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
Dear guest, we appreciate you taking the time to provide us your feedback about our hotel. We are sorry to see that we couldn't meet your expectations. In Radisson Blu Hotel Kayseri, we always do our best to maintain our service quality and keep the guest satisfaction at the highest level. That's why, we would like to know more and make a comprehensive research in order to understand aspects leading to this dissatisfaction. However, we can not reach to you . If you can please contact us we will promptly check everything and respond you back. Regards, Maryam Pargoshati, Guest Relations
10/10 Excellent
Meagan
Travelled with family, Travelled with family and small children
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
Excellent hotel with highly professional staff. Mr. Nafi SAN at the reception welcomed us with a friendly smile and exert all his efforts to facilitate our check-in process. Hotel has all amenities you may expect from a Radisson hotel. We enjoyed staying there.
Tongalp
Stayed 1 night in Dec 2022
Response from Maryam Pargoshati on 27 Dec 2022
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
The employees went above and beyond with their service making all 5 of us feel at home during our several week stay.
Matthew
Stayed 16 nights in Jun 2022
Response from Maryam Pargoshati on 17 Nov 2022
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati- Guest Relations
10/10 Excellent
Fadi
21 Oct 2022
Fadi
Stayed 1 night in Oct 2022
Response from Maryam Pargoshati on 24 Jan 2023
Dear Guest , thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati- Guest Relations
Clean hotel with great amenities. Close to shopping. Reasonable distance from the airport but requires a taxi. The hotel was able to make transportation arrangements. Excellent Gym and Spa facilities
Yolanda
Stayed 1 night in Oct 2022
Response from Guest Relations on 18 Oct 2022
Dear Guest , thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
10/10 Excellent
Shelia
8 Sept 2022
Shelia
Stayed 1 night in Sep 2022
Response from Maryam Pargoshati on 13 Dec 2022
Dear Ms. Shelia, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
10/10 Excellent
Levent
6 Sept 2022
Levent
Stayed 2 nights in Sep 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 8 Sept 2022
Dear Mr. Levent, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Response from Ahmet Kilavuz - Guest Relations Manager on 29 Aug 2022
Dear Mr. Fatih, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
I would definitely recommend this hotel great for families amazing service and very clean. A good pool for the kids and a kids pool. 10/10 stay
Asma
Stayed 2 nights in Aug 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 29 Aug 2022
Dear Ms. Asma, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Dear Mr. Hasan, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
8/10 Good
Bassam
15 Aug 2022
Bassam
Stayed 1 night in Aug 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 17 Aug 2022
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
This property was amazing, centrally located and the staff couldn't get any better. My team and I were there for 3 weeks and they made us feel like we were at home!!!
Eyup and the whole restaurant team were the best hotel staff we experienced for our long trips than anywhere else.
Matthew
Stayed 18 nights in May 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 1 Aug 2022
Dear Matthew, thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We are so happy to see that we offered you a pleasurable experience at our hotel. I will share your comment with our team, especially with Eyup and I am certain they will be encouraged by your remarks. Hoping to welcome you back soon! Regards, Ahmet Kilavuz - Guest Relations Manager
Response from Ahmet Kilavuz - Guest Relations Manager on 7 July 2022
Dear Mr. Micheal, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Response from Ahmet Kilavuz - Guest Relations Manager on 1 July 2022
Dear Ms. Serife, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Good service, the food was on point. Everything was as expected!
Ali
Stayed 5 nights in Jun 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 30 June 2022
Dear Mr. Ali, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Dear Guest , thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
Dear Guest , thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Maryam Pargoshati - Guest Relations
Great hotel and immaculate service. Only negative point is I Paid for a junior suite with Mountain View, but got only city view. Waste the surcharge….
Assaf
Stayed 2 nights in Jun 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 10 June 2022
Dear Mr. Assaf, thank you for choosing Radisson Blu Hotel and for taking the time to review us. We are happy to see that your overall experience with us was up to your expectation and you had a comfortable stay with us. We are continuously looking for ways in which to improve the quality of our services offered to our guests. That's why, your feedback is so important to us because it gives us an opportunity to know what you think. Please be sure about that I have shared your views with the relevant department manager. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
Great value, super comfortable and spacious with excellent services, the pool and gym facilities were fantastic. Location is right beside the shopping mall and conveniently close to the airport. The staff were very friendly and helpful in providing assistance with tourist activities
Brian
Stayed 3 nights in May 2022
Response from Guest Relations Manager on 11 June 2022
Dear Mr. Brian, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
10/10 Excellent
Moaid
31 May 2022
Moaid
Stayed 2 nights in May 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 1 June 2022
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
The hotel was great! The staff is very professional and friendly.
Elena
Stayed 2 nights in May 2022
Response from Ahmet Kilavuz - Guest Relations Manager on 10 June 2022
Dear Ms. Elena, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
10/10 Excellent
John
21 Apr 2022
John
Stayed 3 nights in Apr 2022
Response from Guest Relation Manager on 6 May 2022
Dear Mr. John, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations Manager
10/10 Excellent
Masood
22 Mar 2022
Masood
Stayed 1 night in Mar 2022
Response from Guest Relations on 24 Mar 2022
Dear Mr. Masood, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
Dear Mr. Omar, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
8/10 Good
Robert
3 Mar 2022
Robert
Stayed 2 nights in Feb 2022
Response from Guest Relations on 5 Mar 2022
Dear Robert, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
I liked all with this Hotel location, staff kindness, Buffet Breakfast, safety
mir
Stayed 2 nights in Feb 2022
Response from Guest Relations on 22 Feb 2022
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We are also glad to hear that you enjoyed the breakfast and that you found the location convenient! We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
Staffs were pretty helpful and nice and the room was pretty big. The location was also good, shopping mall right beside the hotel. There's a free shuttle service to and fro Mt. Erciyes.
Goh
Stayed 2 nights in Feb 2022
Response from Guest Relations on 15 Feb 2022
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
I have been staying in this hotel since 2017, very convenient location, forum Kayseri is just next door and it gives you access to shopping, food court, coffee shops etc. very friendly and professional staff. I highly recommend this place.
Nehemiah
Stayed 7 nights in Feb 2022
Response from Guest Relations on 15 Feb 2022
Dear Nehemiah, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Guest comments such as yours are our most valuable means of continuing, and achieving as well as maintaining service excellence. I will share your comments with our team and I am certain they will be encouraged by your remarks. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
The location of the hotel is very convenient. There is a large shopping mall right next to the hotel and the city center is in walking distance with landmarks and great restaurants and cafes. We easily commuted to the ski resort on Mount Erciyes with our car in 20 minutes from the hotel. The room, fitness center, the breakfast are all great.
Çelik
Stayed 3 nights in Jan 2022
Response from Guest Relations on 6 Feb 2022
Dear Çelik, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We are also glad to hear that you enjoyed the breakfast and that you found the location convenient! We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
It is a one of beautiful Hotel in Kayseri. Breakfasts could be better.
Muhammed Fatih
Stayed 4 nights in Jan 2022
Response from Guest Relations on 17 Jan 2022
Dear Mr. Muhammed Fatih, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
Very good service with respectful and patient crew. Everything was excellent 👌
nursara
Stayed 1 night in Jan 2022
Response from Guest Relations on 11 Jan 2022
Dear Nursara, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
We had a very comfortable stay , very professional,friendly and helpful staff .
ZEHRA ALEV
Stayed 1 night in Dec 2021
Response from Guest Relations on 30 Dec 2021
Dear Ms. Zehra, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
Dear Mr. Murat, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
This property may be the cleanest I have ever stayed. Staff is excellent but don’t expect much English to be spoken or understood. But staff tries hard to understand.
Lawrence
Stayed 2 nights in Dec 2021
Response from Guest Relations on 9 Dec 2021
Dear Lawrence, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We are also, always trying to improve the service we deliver to our guests. That's why, I have already shared your constructive review about the staff with the management team. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
M’y stay was excellent . It was a beautiful experience staying at the hotel
Akikea
Stayed 3 nights in Nov 2021
Response from Guest Relations on 3 Dec 2021
Dear Akikea, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations
Dear Guest, thank you for choosing Radisson Blu Hotel Kayseri and for taking the time to review us. We are so happy to see that your overall experience with us was up to your expectation and you had an excellent stay with us. We hope to welcome you again on your next visit to Kayseri! Regards, Ahmet Kilavuz - Guest Relations