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Grand Zara Otel

Travelers start their day skiing on perfect slopes or enjoying coffee at a charming café, then warm up beside the lobby's cozy fireplace in the evening

Choose dates to view prices

Located near Kayseri Castle, Grand Zara Otel offers modern comfort with ski-in/ski-out access. Guests enjoy a complimentary breakfast buffet and daily manager's reception. Amenities include concierge assistance, dry cleaning services, and an on-site café.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Room service
The current price is AU$83
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 10929

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
A car is not required for transport to and from this property

Frequently asked questions

Is Grand Zara Otel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Zara Otel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Zara Otel on 24 May 2026 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Zara Otel?

Valet parking is free at this property.

What time is check-in at Grand Zara Otel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Grand Zara Otel?

Checkout is at noon.

Where is Grand Zara Otel located?

Located in Kayseri City Center, this hotel is within 1 mi (2 km) of Sahabiye Medresesi, Kayseri Castle and Meydan Camii. Hunat Hatun Mosque and University of Erciyes are also within 3 mi (5 km). Kayseri Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

8.6

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 6 out of 27 reviews

Reviews

Verified

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities

In the city centre.

This is a nice Hotel to stay at in Keyseri. Right in the city centre. Easy to find and offers great value for money spent.
Stayed 3 nights in May 2022
Verified

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness
When I arrived in my room, it was really dirty. The floors were filthy, it didn't look like the bed had been changed and the shower had clumps of hair in the drain. The bathroom was generally dirty. However, the staff were very kind and accommodating when I asked to change rooms. I was immediately moved to a different room that was significantly better. The location is certainly convenient, within walking distance of the central area - restaurants, shops, Kayseri Castle, etc. But it's a bit of a weird area. Felt very safe though. Overall, you get exactly what you pay for! It was fine for one night, but I wouldn't have been able to stay longer.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war das erste Mal in Kayseri und habe mich für dieses eher zentral gelegene Hotel entschieden. Besonders positiv überrascht hat mich, dass ich bereits um 10:30 Uhr einchecken durfte – vielen Dank dafür! Das Frühstück war im Preis inbegriffen und absolut in Ordnung. Das Personal war durchweg sehr freundlich und hilfsbereit, was den Aufenthalt noch angenehmer gemacht hat. Die Lage ist super, man kommt schnell überall hin, und auch Parkplätze sind vorhanden – ein großer Pluspunkt. Für Reisende, die viel unterwegs sind und das Hotel hauptsächlich zum Schlafen nutzen, ist dieses Hotel wirklich eine sehr gute Wahl.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Mahmut

Disliked: Cleanliness, staff & service
Oda genel olarak ferah ancak temizlik cok kötü yerde saç telleri,lavabo ve dolapların üstünde kıllar vardı maalesef birdaha tercih edecegim bir yer degil
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Ferhat

Disliked: Cleanliness, staff & service, property conditions & facilities

Grand zara otel rezalet

Otel olarak delux jakuzili odayı seçtik.Odanin her yeri su oldu rezalet bir şekilde,Su sızdırıyor.Ayni şekilde klima çalışmıyor.Odanın ışık sistemi misafirlerden bağımsız bir şekilde sabaha kadar yandı uykusuz kaldık resmen.Keza kahvaltı saat 10;30 dendi ,Saat 10 gitmemize rağmen kahvaltının bittiği söyledi.Ama orada çalışan garson bey sağ olsun kendisi bir kahvaltı tabağı yaparak getirdi ve yedik.Bence o paraya kesinlikle tutulmaması gereken bir otel bir daha kesinlikle gitmem
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Umberto

Disliked: Cleanliness, property conditions & facilities, room comfort

C'è da lavorarci un po'

Capisco che 3 stelle variano da paese a paese, ma questo hotel è un po' troppo decadente
Stayed 1 night in Sep 2023
Verified

8/10 Good

Senem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verblijf

Hotel ligt centraal meteen in centrum. Schone hotel personeel zeer vriendelijk
Stayed 10 nights in Jul 2022
Verified

2/10 Terrible

Süleyman

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Berbat bi gece herşey rezil

Kaç hafta önceden oda ayırttığımız halde önce 2 kişilik ve tek kişilik yataklı oda olmadığını söylediler bide 3 uncu kişi için ödediğimiz halde tkr extradan üçret talep edildi hizmet sıfır sonra sabah resepsiyondakiler ise nedeseniz haklısınız dediler ama faydası yok o kadar yol geldik dinlenelim diye burnumuzdan geldi, bide oda temizliyenler ise maşallah konuşmaları hiç bitmek bilmedi herkes yatıyormu umurlarında değiller muhabbet kuşları gibi
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mükemmel

İlginiz için teşekkürler
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

ufuk

Stayed 1 night in Jun 2024
Verified

6/10 Okay

GÖKÇE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Eyüp

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

EVANGELOS

Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Hasan

Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Mehmet Ali

Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ali Caner

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

cengiz

Stayed 1 night in Mar 2023
Verified

8/10 Good

Bünyamin Alpaslan

Stayed 1 night in Mar 2023
Verified

8/10 Good

Gazi

Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Melek Beyza

Stayed 7 nights in Aug 2022
Verified

8/10 Good

Yusuf

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022
Verified

8/10 Good

Jean-Christophe

Stayed 1 night in Mar 2022