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"The Desk Staff provides excellent customer service, very helpful. The restaurant has good food and service. Housekeeping can be scheduled if you want. "

"The staff were friendly and polite, the hotel was very clean. Our room was clean and well equipped but the air conditioning was broken but the hotel did provide a tower fan to try to keep the room cool. The evening menu is limited but at least there was a bar with some hot food. Good tip! If you’re going out to eat make sure you make a reservation as we tried several different restaurants and they were all fully booked. "

"Most excellent location, has underground parking, adjacent to Casino and walking to shopping, dining and thermal spa. We booked our stay last minute as usual, but got a great room with view of city. Breakfast buffet was on point, good choices. Royal Spa use is free, fee for other treatments."

"Clean room with comfortable beds. Lovely area with good restaurants. Very helpfull staff. We paid for two nights of parking. The second night we arrived late and the parking lot was full and there was no place to park. The staff helped us find parking in the area and the next day we got the parkings fee back."

"Good location to famous spa"

"Beautiful hotel Great location "

"Super nice rooms, the staff is very professional and the breakfast is awesome "

"Good to have this new hotel, very new room and great facilities. I really like the GHD hairdryer. The area is a little far from the town center but still walkable. Other than the check-in process, I was not greeted otherwise, usually this is not the case for this pricing point."

"We have had the pleasure of staying here 3 times over the past few years. It’s a great location, the staff is friendly and attentive. The rooms are well appointed, comfortable, clean and spacious. "