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"We recently spent a week-long stay at the hotel, and were delighted with an upgrade to a panorama room, which offered truly amazing views. The breakfast selection was great with plenty of options. The hotel features three pools—one main pool and two for children—and generally has plenty of free sun beds. However, travelers visiting in October should be aware that the water can be very cold. We were disappointed that our kids spent little time in the water; we were told the pools could be heated, but that heating doesn't begin until later in the month. Service was largely excellent: about 90% of the staff were welcoming and nice, though a small portion seemed unenthusiastic. The Kids Club was a highlight—it's amazing and the staff were exceptionally friendly. If you're traveling with a stroller, note that the hotel is not ideally stroller-friendly. Getting to the beach, for instance, requires taking a longer, indirect route to avoid stairs. While the hotel offers a buggy service, it wasn't always a convenient solution with a stroller. The small beach promenade is pleasant for morning walks, but is very dark during the evening and could greatly benefit from additional lighting. We booked the half-board option, but don't recommend it. It essentially converts to a 65 euros per person allowance (drinks excluded) to be used at the on-site restaurants. We believe guests would likely save money by simply paying for meals as they go, rather than taking the half-board package. "

"Great hotel. Fantastic staff. Felt really pampered"

"Always like to stay here for a few days. Very convenient and nice clean hotel. Good spa treatments "

"The service and friendliness of the staff is world class. The breakfast is exceptional. The facilities and rooms are great. It is worth the price."

"This hotel was fantastic. The room was cleaned twice a day and the little touches made it e.g free drink on arrival, free fruit platter in the room, a chocolate per person left in the room each day! The hotel provide you with water when you arrived at the pool each day and when you returned to your room they had left you some more - definitely didn’t feel dehydrated! The staff couldn’t do enough for you and the food was great. "

"Very nice hotel , very clean a new , beautiful design and amenities. close to restaurants and shops. Only is no beach area close"

"The stay was great appartment clean and roomy there was two balcony with sun on them at different times of the clean towels and bedding every 3rd day The staff were lovely and very helpful"

"The staff was very friendly, especially Tony, the bellman/concierge. We had a balcony room with wonderful views and beautiful sunsets. The breakfast was exceptional with plenty to choose from."

"Wonderful hotel - staff were welcoming - lovely surprise when our room was upgraded to sea and harbour view with balcony. This was the cherry on top - as the pools, sunbeds, swim up bar and extremely high standards of all facilities would have alone, made staying here an absolute pleasure. Beautifully designed and great layout of the property with the iconic palms, and a fantastic location just added to the experience. Really highly recommended. "