Kastrí Tours and Activities

This was excellent hotel. Good location. Staff was very helpful. Ask for Panos at reception desk.

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

Cleanliness was an issue for me. The Hotel wasn't clean therefore I felt unclean. Dust on the wall attached hair dryer and a lot of other surfaces. No bathmat, no washcloths, scratchy towels. Bed linens were the bear minimum, one crummy pillow, and just sheets, no blanket option. One member on staff running around trying to do everything, front desk, paperwork, checking if rooms are ready, answering to customers, leaving the front dest un attended when customers need to get help and out the door. All I want to say is I will not be back to stay there.