Kasimlar Holidays from AU$2,322

Room was cosy. I am not happy with room cleaning. Food was not good. Restaurant smells all the time.

Stay here was lovely. The rooms were clean. The pool area calm and relaxing. Drinks were lovely. The only pain point was the restaurant where it became hectic and painful to get a table and eat. I also developed food poisoning on my last day. Such a shame when the holiday was fabulous.

Clean room and hotel, amazing staff and great amenities.

Great staff, service with a smile & welcoming, shout out to main restaurant staff, Meryem, Bilal & many more, good food, fresh produce everyday, spoilt for choice. Big Thank you to Spa staff, Ahmet & Diana ,Yulialia & all staff who delivered wonderful relaxing massage & facials. All staff professional at all times. Rooms clean, good view overlooking pool area. Too much good things to mention all, the artwork, decor, chilled atmosphere, all worth it. Well done Bayou group Barut Lara, we had a great time.

The hotel itself was beautiful and the facilities were well-maintained, but I was quite disappointed with the level of customer service. The staff at the front desk were often unhelpful and seemed uninterested in resolving issues. In the restaurants, the waiters were slow to take orders, on occasions totally forgot to bring drinks and rarely checked in during meals, which made dining frustrating despite the nice food. Overall, the experience didn’t match the expectations for an all-inclusive resort, especially in terms of hospitality and service.