Karuizawamachi Botanical Garden Tours and Activities

This apartment hotel looked pretty new or newly renovated. Our apartment was very clean. The beds were pretty comfortable. The shower was excellent with strong, even pressure. Outside of the apartment, I just wished they had an espresso machine instead of just regular coffee. It was a pretty far walk to get to a Starbucks or a coffee shop. The place is close to convenience stores and a fairly short walk to restaurants. Easy to get around Ginza area and to the train station. Though we also used Uber a few times. The front desk staff are fairly nice and courteous though they could be more enthusiastic and look more like they like their jobs. I just wish the room with an open view was available when we booked as our apartment window only had a view of the building wall next to ours. Overall, it was a pleasant stay. Would probably stay here again.

Staff very nice and helpful. Room was nice and clean, except the sofa in the room didn’t seem clean. There were a lot of stains on it. Excellent location!