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Reviews of Kar's Otel - Special Class

4 out of 5
Kar's Otel - Special Class
Halitpasa Caddesi No:79, Kars, Kars

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the staff all around. When I asked if there were any stores that sell homemade rose jam, they called around and brought me one! Just excellent service by the manager Mehmet and staff.
Response from Manager on 25 Oct 2023
Dear Claudia,Thank you very much for your valuable comments. Such expressions add color to our determination to work.King Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel in a very convenient location to see the town by foot. Staff was friendly, hotel was clean, many restaurants and shops nearby.
Stayed 2 nights in Jun 2023
Response from Manager on 1 July 2023
Dear Nathan,Thank you very much for your valuable comments. We are pleased to welcome you.King Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to discover Kars & surroundings
Great hotel in the center of Kars. Featuring contemporary rooms and a tasty breakfast. It was an excellent staring point for our excursions with knowledgeable local guide Celil Ersözoglu to Ani, Çildir lake and the town center.
Stayed 2 nights in May 2022
Response from Manager on 10 June 2022
We will be honored to welcome you again. Thank you very much for your valuable comments. King Regards

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cool and hot, it was a old palace room we enjoyed
Stayed 2 nights in Dec 2021
Response from Manager on 11 Jan 2022
Dear Mrs. Funda, Your nice comment increases our dedication to work. Thank you very much for choosing Kar's Hotel. We were honored to host you. Regards

10/10 Excellent

Richard, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but beautifully renovated historic building a few blocks from the centre of Kars. The room had a large comfortable bed with a high ceiling and 4 large windows. Breakfast was good as well.
Stayed 3 nights in Oct 2019
Response from Manager on 17 Oct 2019
Dear Richard, We are pleased to welcome you. Thank you very much for your nice thoughts. King Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days and the room was very comfortable. The breakfast was sumptuous! And the staff were very friendly and helpful especially the hotel manager was very charming. A most enjoyable say in Kars...we will come back again!
Stayed 5 nights in Sep 2019
Response from Manager on 2 Oct 2019
We are pleased to welcome you, thank you very much in the hope to see you again. King Ragards

10/10 Excellent

Gulenay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tastefully decorated, neat and clean, peaceful location and caring stuff. Well done!
Stayed 1 night in Aug 2019
Response from Manager on 29 Aug 2019
Thank you for your kind interest to Kars Boutique Hotel. King Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Aug 2019
Response from Yönetici on 24 Aug 2019
İlginiz için çok teşekkür ederiz. Sizleri ağırlamaktan mutluluk duyduğumuzu belirtiiriz.

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Yönetici on 2 Aug 2019
Sizleri ağırlamaktan mutluluk duyduğumuzu belirtiriz. İlginiz için çok teşekkür ederiz.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room with very comfortable bed. Great breakfast and very friendly and helpful staff. One sour note was the charging for small bottles of water- and not cheap at that. Only hotel that I have stayed at whilst travelling in Turkey that has done this.
Stayed 3 nights in Jul 2019
Response from Yönetici on 2 Aug 2019
Dear Carlos, We would like to state that we are pleased to welcome you. Thank you for your nice comments. We will also take your suggestions into consideration. King Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is full of character. The room was large and well furnished. Staff were very friendly and keen to help. Breakfast was very tasty - loved the local honey! Had a great stay!
Stayed 2 nights in Jun 2019
Response from Manager on 5 July 2019
Dear Guest, We are pleased to welcome you. Thank you very much for your special and complimented comments for our hotel.

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for visiting Kars + Ani!
This was a good hotel to use as a home base for seeing Kars and the surrounding region, especially the ghost city of Ani. Very easy taxi ride from the airport if you don't have a rental car (which I do recommend if you are going to see Ani). Desk service is excellent and very friendly. The gentleman who checked me in helped me arrange taxi service to Ani -- we easily negotiated a rate with a driver that would take me out to Ani, wait for three hours while I explored, and then get me back to town. There are lots of dining options and markets around the hotel, but the morning breakfast service is very good, too. The room was clean. Shower was nice, bed was comfortable. No AC, which made for a bit of a stuffy August evening -- but opening the window helped quite a bit. In all, highly recommended for travelers coming out to see the area. And do go see Ani. It's a wonder.
Stayed 1 night in Aug 2017
Response from Management on 12 Oct 2017
Thanky ou for your kind interest to Kars Boutique Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The breakfast was fabulous and totally satisying

10/10 Excellent

Travelers from Amman, Amman, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for northeastern Turkey
Pleasant rooms, nicely furnished. An in-room safe would have been helpful. Hotel staff were helpful, but spoke limited English. Restaurant was very good. Sightseeing in Kars was walkable. Hotel arranged for a taxi to Ani for the day.

10/10 Excellent

Dilek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

HIDEAKI

Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Dear Hideaki,We are very sorry that you rated our hotel low. If we have any deficiencies in our service, we kindly ask you to let us know. We would like to inform you that we provide service focused on guest satisfaction. Hope to welcome you again.King Regards

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haben uns sehr wohl gefühlt
Tolles Hotel, schöne Zimmer, gute Lage, extrem gutes Frühstück und sensationell freundliches und hilfsbereites Personal. Würde definitiv wieder hier übernachten.
Stayed 1 night in Sep 2022
Response from manager on 16 Sept 2022
Wir würden uns sehr freuen, Sie, unsere geschätzten Gäste, begrüßen zu dürfen. Vielen Dank für Ihre ausführlichen Kommentare zu unserem Hotel und den Dienstleistungen unseres Teams. Ich hoffe, Sie wieder begrüßen zu dürfen :)Grüße

10/10 Excellent

Nuray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war die beste Wahl die ich für meinen Bruder und seine Frau ausgewählt habe! Die Freundlichkeit des Personals ist kaum zu überbieten!! Ein großes Lob dafür ❤️ Sauberkeit und Ausstattung ebenfalls erste Klasse !!! Dieses Hotel wird ab jetzt immer unsere erste Wahl sein.
Stayed 2 nights in Jul 2022
Response from Manager on 8 Aug 2022
Sehr geehrte Frau Nuran, Wir freuen uns, dass Sie unser Hotel für Ihre Familie und Verwandten gewählt haben. Ihre netten Kommentare lassen unser Team engagierter arbeiten. Vielen Dank für Ihre angenehmen Worte. Ich hoffe, Sie wieder begrüßen zu dürfen. Gruss

8/10 Good

Yasutsugu

Liked: Cleanliness, property conditions & facilities, room comfort
ANI遺跡は楽しみました
トイレの水の溜まりが遅く、時間がたたないと次が使えない。値段が高いにもかかわらず、置いている水も有料、大した話ではないが気分の問題。電話した時に英語で対応するスタッフがいない。wifiのパスワードがチックイン時に案内がなかった。ANI遺跡までのガイドさんの手配を事前に頼んだら、いいガイドさんが手配された。
Stayed 1 night in Oct 2019
Response from Manager on 10 Oct 2019
Mr. Yasutsugu, We are pleased to welcome you. We would like to inform you that our friend who is present in foreign languages can help you with transfer and guide. However, we state that the biggest problem we face in our region is qualified manpower problem. We would be pleased to welcome you again. King Regards

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super hôtel, rien a redire!
Stayed 3 nights in Aug 2019
Response from Manager on 19 Aug 2019
Dear Vincent, We thank you for your interest. King Regards

10/10 Excellent

flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from manager on 17 Aug 2019
Dear Flavia, We thank you for your interest. King Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Yönetici on 27 July 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kar's Otel keyifli bir konaklamaydı.
Kar's Otel'de 4 kişilik bir aile olarak 2 gece konakladık. Otelin genel standardı bölge otellerine göre çok yüksek. Odalar çok temiz ve konforlu. Biz aile odasında konakladık. Kahvaltıda seçenekler artırılabilir. Özellikle Kars gibi süt ürünlerinin meşhur olduğu bir bölgede tereyağ, kaymak, bal ve özellikle peynir çeşitleri artırılabilir. Genel olarak kahvaltıdaki ürünlerin lezzeti yerindeydi. Otel çalışanları ilgili ve profesyoneldi. wifi hızı fena değil ihtiyacı karşıladı. Geliştirilebilir alanlar olarak; odalarda minibar ve kasa olsa iyi olur. Hem odalardaki hem de banyodaki kalorifer petek sayısı veya büyüklüğü artırılırsa Kars'ın hava koşulları düşünüldüğünde daha konforlu bir konaklama sağlanmış olur. Genel olarak çok memnun ayrıldık otelden. Fiyat performans olarak iyi diyebilirim. Tekrar Karsa gelirsek tekrar tercih edeceğimiz bir otel. Teşekkürler.
Stayed 2 nights in Jan 2019
Response from Yönetici on 1 Feb 2019
Merhaba Emre Bey, Öncelikle sizleri ağırlamaktan mutluluk duyduğumuzu belirtiriz. Güzel düşünceleriniz ve önerileriniz için çok teşekkür ederiz. Saygılarımızla

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kars gezisi
Herşey Mükemmeldi.
Stayed 2 nights in Oct 2018

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Yönetici on 17 May 2018
İlginizden dolayı çok teşekkür ederiz. Sizleri tekrar ağırlamaktan onur duyarız.

10/10 Excellent

Jak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 좋은 퀄리티지만, 가성비는 떨어지는 호텔
고풍스런 저택에 잘 지어진 호텔이지만, 에어컨 냉장고 등 필수 시설이 없고, 가격이 터무니없이 비싸다.

6/10 Okay

Boisjardin, Paris

Liked: Staff & service
Disliked: Property conditions & facilities
Beaucoup trop cher pour la prestation et la ville