karakchou Hotels, Berkane

"J'avais réservé deux nuits dans ce gîte, séduite par les avis positifs, mais j'ai été très déçue par la propreté et l'état de la chambre. La salle de bain était très sale, avec des robinets de douche et un lavabo anciens et cassés, ainsi qu'une forte odeur d'égouts. Pire encore, j'ai découvert d'énormes cafards dans la chambre. J'ai immédiatement appelé la réception. Le réceptionniste est venu, mais le cafard avait disparu entre-temps. Je lui ai demandé s'il pouvait mettre des produits contre...

"⭐ 1/5 – Very disappointing experience. Our stay at Iberostar Waves Saïdia was far below expectations. Our room had AC problems that were not properly resolved, and despite our child being sick and missing two nights, the hotel refused to change date of our stay. Communication between the hotel and Expedia was also extremely frustrating. Very poor customer service and not the experience we expected from an Iberostar property. Would not recommend."

"Beautiful hotel, booked ot for my parents and they loved ot so much! Great atmosphere and very nice variety of food"

"This place needs a complete rebuild, this hotel is far away from being a 5 stars hotel. The room that we got was dirty and it takes only one shower to have water all over with tiles making it worse and risky to walk around. Mosquitos were everywhere in the room. Housekeeping is a complete miss, they don’t clean well and in one occasion they skipped our room all together, even if we requested it. Besides its closeness to the beach I wouldn’t recommend this hotel for the price that they ask, it...

"Very good hotel with excellent entertainment disappointing though when the football was no they canceled the kids club which started late think they could have had the football inside TV and so the kids could play outside and have their club which started late "

"Nice people nice hotel"