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Reviews of Silks Club

4.5 out of 5
Silks Club
No.199, Zhongshan 2nd Rd, Qianzhen Dist., Kaohsiung

Reviews

9.6

Exceptional

Rating 10 - Excellent. 464 out of 566 reviews" "
Rating 8 - Good. 78 out of 566 reviews" "
Rating 6 - Okay. 12 out of 566 reviews" "
Rating 4 - Poor. 6 out of 566 reviews" "
Rating 2 - Terrible. 6 out of 566 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is ok, and in a ok area, but the staff are rude, and they did not help with any of my requests.. I have never felt so much like a hotel didn’t care! And I travel a lot
Stayed 2 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, best hotel in the city. Highly recommend. Everyone really cares about providing you 5 star service.
Stayed 2 nights in Mar 2024
Response from Department of Rooms on 12 Apr 2024
Dear Derek,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

travis

Travelled with group
Liked: Cleanliness, staff & service, amenities
beautiful hotel and incredibly friendly staff - very highly recommend. Fantastic stay. A little bit out from the tourist center but a short taxi was worth it
Stayed 2 nights in Mar 2024
Response from Department of Rooms on 12 Apr 2024
Dear travis,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities
Excellent service and tasteful, serene decor throughout.
Stayed 2 nights in Mar 2024
Response from Department of Rooms on 12 Apr 2024
Dear John,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your feedback.We look forward to welcoming you back in the near future.

10/10 Excellent

wing yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room and contemporary. friendly and attentive staff. good breakfast choices.
Stayed 4 nights in Feb 2024
Response from Department of Rooms on 4 Mar 2024
Dear wing yun,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment.Your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Tien Lin, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Feb 2024
Response from Department of Rooms on 4 Mar 2024
Dear Tien Lin,Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

Qin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and help extended to guests.
Stayed 1 night in Dec 2023
Response from Department of Rooms on 22 Jan 2024
Dear Qin,Thank you for your wonderful feedback. We are delighted to read that you had enjoyed your stay in Silks Club. We look forward to welcoming you back again in the near future.

10/10 Excellent

Jing

Stayed 4 nights in Dec 2023
Response from 晶英國際行館 客務部 on 25 Dec 2023
Dear Jing,誠摯的感謝您於此趟旅程中選擇行館入住,我們很榮幸能為您服務!無論何時何地,行館的每位同仁都隨時準備好迎接您回到高雄的家,期待下次再與您相見。

10/10 Excellent

Sufang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Department of Rooms on 6 Dec 2023
Dear Sufang,Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

Ifen

Stayed 2 nights in Sep 2023
Response from Department of Rooms on 13 Oct 2023
Dear Ifen,Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

Lance, Reno

Stayed 23 nights in Aug 2023
Response from Department of Rooms on 28 Sept 2023
Dear Lance, Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

Eve

Stayed 2 nights in Aug 2023
Response from Department of Rooms on 25 Aug 2023
Dear Eve,Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

KUNGMING

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from 晶英國際行館 客務部 on 25 Aug 2023
Dear KUNGMING,誠摯的感謝您於此趟旅程中選擇行館入住,我們很榮幸能為您服務!無論何時何地,行館的每位同仁都隨時準備好迎接您回到高雄的家,期待下次再與您相見。

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Department of Rooms on 3 July 2023
Dear Christian,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern facility, close to department stores
Stayed 2 nights in Jun 2023
Response from Department of Rooms on 19 June 2023
Dear Christine,Thank you for your delightful review after your recent stay with us.We are glad to know that you have had an overall good experience with us, enjoying our facilities as well as our decorations.Our team is certainly happy to welcome you back for your next stay in Silks Club!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Kaohsiung.
Everything was superb at this hotel. I can't rate it highly enough. All the staff I interacted with were very knowledgeable and informed about the area.
Stayed 7 nights in Apr 2023
Response from Department of Rooms on 5 May 2023
Dear Valued Guest,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment.Your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Department of Rooms on 5 May 2023
Dear Joan,Thank you for your compliment and we will keep up the good work. We will be awaiting for your return soon.

10/10 Excellent

Chung Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location to stay. Very clean and nice room. Staffs there are professional and with great attitude.
Stayed 1 night in Apr 2023
Response from Department of Rooms on 11 Apr 2023
Dear Chung Shan,Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service
A beautiful and top level hotel. Large & quiet room. The mattress/bedding, the hotel room accommodation are wonderful. Breakfast is tasty & wonderful.
Stayed 1 night in Feb 2023
Response from Department of Rooms on 5 Mar 2023
Dear Ming,Thank you for your time in sharing your recent stay at Silks Club.We are delighted to know that you had a wonderful experience with us.We look forward to seeing you again very soon.

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! My favorite hotel in Taiwan
Stayed 1 night in Feb 2023
Response from Department of Rooms on 21 Feb 2023
Dear Lily,Thank you very much for staying with us and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back to our Hotel again in the near future!

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and facilities. Will definitely come back!
Response from Department of Rooms on 20 Jan 2023
Dear Lily,Thank you very much for staying with us and we are delighted that you enjoyed your stay with us.We look forward to welcoming you back to our Hotel again in the near future!

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Department of Rooms on 20 Jan 2023
Dear Danny,Very warm greetings from Silks Club Kaohsiung. Your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Silks Club is a quiet and comfortable urban oasis. This was the third time I stayed at the Silks Club. The facilities and the staffs are 10/10. Very welcoming and helpful staffs, they deliver quality work, and you can see they work nicely as a team. The bedroom is comfortable, the amenities are quite thoughtful, providing a positive effect on sleep quality. The gym and the pool are usually quiet as well which is great for a peaceful time. Overall a satisfying stay.
Response from Department of Rooms on 20 Jan 2023
Dear Ariel,Thank you for your wonderful review. We are delighted to learn that you enjoyed the exceptional service our team members had delivered during your time here.We look forward to serving you again soon in the near future.

10/10 Excellent

Ariel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

LI CHIEH

Stayed 1 night in Oct 2022
Response from 晶英國際行館 客務部 on 29 Oct 2022
Dear LI CHIEH,感謝您撥空與我們分享住宿體驗,我們以低調奢華的風格並以海洋為主軸將藝術品注入館內,營造能夠讓您身心靈放鬆有如家的氛圍,您的鼓勵將促使我們不斷增進,期待您再次入住晶英國際行館,再次感謝您的讚賞!

10/10 Excellent

yoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and we had a wonderful time!
Stayed 2 nights in Aug 2022
Response from Department of Rooms on 23 Aug 2022
Dear yoji,Thank you for taking the time to write this wonderful review about your recent stay at Silks Club. I am delighted to learn that you enjoyed your time at the hotel and the service provided by our colleagues.We very much look forward to welcoming you back soon again.

10/10 Excellent

Chien-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 晶英國際行館 客務部 on 23 July 2022
親愛的Chien-Hao 您好, 誠摯的感謝您於此趟旅程中選擇行館入住,我們很榮幸能為您服務! 無論何時何地,行館的每位同仁都隨時準備好迎接您回到高雄的家,期待下次再與您相見。

10/10 Excellent

yungchen

Stayed 1 night in Mar 2022
Response from 晶英國際行館 客務部 on 7 Mar 2022
親愛的yungchen, 感謝您選擇下榻晶英國際行館,我們很開心得知您有個愉快的住宿經驗,也感到十分榮幸!再次謝謝您的回饋,並誠摯地期待您的回訪!

10/10 Excellent

HsiaoHan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space is quite satisfied for us
Stayed 1 night in Dec 2021
Response from Department of Rooms on 10 Jan 2022
Dear HsiaoHan, Thank you very much for staying with us. Your encouraging feedback are greatly appreciated. I will share with my team of your positive comments. I hope to welcome you back again on your Kaohsiung trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 晶英國際行館 客務部 on 17 Dec 2021
親愛的貴賓, 感謝您選擇下榻晶英國際行館,我們感到十分榮幸! 期待您再次回到高雄的家!

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Ho Der Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from 晶英國際行館 客務部 on 17 Nov 2021
親愛的Ho Der Tommy, 誠摯的感謝您於此趟旅程中選擇行館入住,我們很榮幸能為您服務! 無論何時何地,行館的每位同仁都隨時準備好迎接您回到高雄的家,期待下次與您相見。

10/10 Excellent

Chunchi

Stayed 2 nights in Oct 2021

6/10 Okay

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from 晶英國際行館 客務部 on 23 Sept 2021
親愛的貴賓, 誠摯的感謝您於此趟旅程中選擇行館入住,我們很榮幸能為您服務! 無論何時何地,行館的每位同仁都隨時準備好迎接您回到高雄的家,期待下次再與您相見。

10/10 Excellent

Joseph I-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel without the noises of young children
My husband and I had a wonderful stay for a night at this hotel. The room and the bathroom are both spacious and in-room movie entertainment has a great selection. The hotel amenities were great and we especially enjoyed the pool and sauna. Will definitely consider staying there again in our next visit to Kaohsiung.
Stayed 1 night in Apr 2021
Response from Department of Rooms on 25 Apr 2021
Dear Joseph I chieh, Thank you so much for your compliment. We are so glad to know that you had a great time here. In Silks Club, you can find a totally different atmosphere to other hotels, we treat everyone as our family members which is our philosophy. Just like you mentioned, you can feel relax straightway from the lobby when just walk in then enjoy a luxury stay experience. Everything is just so perfect --- even better than being at home! Looking forward to seeing you soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 晶英國際行館 客務部 on 25 Apr 2021
親愛的貴賓, 誠摯代表行館感謝您選擇行館為您此行的入住飯店,您完美無缺的入住體驗是我們的驕傲! 從您抵達行館的那刻起,我們就希望您此趟旅程是絲毫不需花費任何心力且能拋開多餘的包袱, 緩緩的感受行館的建築、藝術、甚至是每位同仁的服務,相信光用「享受」一詞都不足以形容, 這裡永遠都能讓人感受到最自然不造作的氛圍,我們很榮幸能跟您一起分享這時光。 謝謝您不吝給予我們肯定,行館的大家非常期待不久的將來能再次與您相見!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s more environmental friendly if not to use bottled water but drinking water dispenser.
Stayed 2 nights in Mar 2021
Response from Department of Rooms on 20 Apr 2021
Dear Valued Guest, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment! With your encouraging words will keep us growing and be better. We look forward to welcoming you back in the near future.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from 晶英國際行館 客務部 on 28 Feb 2021
親愛的Simon, 謝謝您選擇下榻晶英國際行館,得知您們有一次美好的體驗,我們感到歡喜萬分。 著重於實用的簡約精緻設計空間、放鬆愜意的氛圍,我們傾心營造讓藝術更加貼近生活的靜謐旅宿場域。同時,藉由同仁們不加以修飾的真誠服務,我們希冀入住的旅人們感受到如回到自己家中的放鬆自在。 期待您下一次的入住!

8/10 Good

Ying Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from 晶英國際行館 客務部 on 16 Nov 2020
親愛的Ying Yung, 謝謝您特意在此與我們分享您的入住體驗! 提供別具一格、舒適無憂慮的住宿空間和品質,我們致力於為蒞臨的旅人們創造令其眷戀的餐飲以及住宿體驗。沒有高大尚的情操,我們潛心於純粹且觸動人心的真誠,探索感動人心的服務交會瞬間。 最後,再次謝謝您的分享,並衷心期盼您的回訪!

10/10 Excellent

Mei Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
精緻的飯店,雖然不便宜但是很值得
Stayed 1 night in Oct 2020
Response from 晶英國際行館 客務部 on 22 Oct 2020
親愛的Mei Yu, 感謝您對於晶英國際行館理念的認同以及肯定,我們感到十分榮幸! 破除空間局限、主張人本價值,我們競業地追求建築設計與工藝深度的本質,期望結合藝術美學以及感官體驗並將其重新詮釋,為蒞臨行館的饕客及旅人們提供一個具精品質感且舒適靜謐的住宿環境。 再次感謝您的分享,並且由衷期待您的回訪。

10/10 Excellent

Chengyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
This hotel is fantastic!
Stayed 1 night in Sep 2020
Response from Department of Rooms on 22 Oct 2020
Dear Chengyu, Warm greetings from Silks Club. We are very pleased to hear such a great compliment from your stay experience. Please do come to town again and let us treat you more! best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from 晶英國際行館 客務部 on 7 Sept 2020
親愛的貴賓, 謝謝您給予行館如此高的評價!我們的同仁皆感到十分欣喜! 行館非常榮幸各項硬體設備皆滿足您的期待,也相信您感受到我們團隊用心服務的熱忱,每當到訪行館的每一位家人能細心發掘及感知我們欲傳達的訊息,不只有人的服務才能傳遞心意,看似靜態的建築也能富有溫度及生命,使行館不只是飯店,更是您可以安心仰賴的家。 我們再次謝謝您的肯定,並且期待您的回訪!

10/10 Excellent

Alice, Taiwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration of this hotel is like an art gallery, you will feel comfortable and peaceful when lived inside.
Stayed 1 night in Jul 2020
Response from Department of Rooms on 27 Aug 2020
Dear Alice, Very warm greetings from Silks Club Kaohsiung. Thank you very much for your kind compliment. With your encouraging words will keep us growing and be bettter. We look forward to welcoming you back in the near future. best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 晶英國際行館 客務部 on 20 July 2020
親愛的貴賓, 能獲得您的讚賞是帶領我們前進最大的動力,衷心感謝您選擇了高雄晶英國際行館! 每當到訪行館的每一位家人能細心發掘及感知我們欲傳達的訊息, 不只有人的服務才能傳遞心意,看似靜態的建築也能富有溫度及生命, 使行館不只是飯店,更是您可以安心仰賴的家。 備受您的肯定是大家莫大的光榮,我們衷心期盼您再次回家!

10/10 Excellent

Michael, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! Everything was fantastic especially the staffs. My wife is pregnant and without asking the staff provide us the maternity pillow. It is really touching and appreciated. Definitely will go back to stay at this hotel when return here.
Stayed 1 night in Jun 2020

10/10 Excellent

Hsin-Yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 晶英國際行館 客務部 on 15 July 2020
親愛的Hsin Yi, 謝謝您的愛戴並且不吝惜和我們分享如此的正面評價,我們感到萬分榮幸。未來會持續秉持謙遜的心情,為提供旅人們更加舒適的空間以及美好的回憶而努力。 期待您下一次的到來

8/10 Good

Hung Chun

Stayed 1 night in May 2020
Response from 晶英國際行館 客務部 on 14 July 2020
親愛的 Hung Chun, 將時尚與藝術融入在行館內的每一處角落;我們致力於追求優質服務的枝微末節,並期望為入住的旅人們創造舒適且難忘的住宿體驗。 你的讚賞以及肯定對行館的同仁們是種莫大的鼓勵,同時也感謝您的意見,督促著我們要更加精進! 希望您能繼續支持晶英國際行館,我們會不停朝著目標成為客人高雄首選飯店努力前進。

10/10 Excellent

John, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Silks Club is an artful, modern, and serene hotel in District 1 of Kaohsiung. It is tastefully modern and is elegantly simple with respect to the rooms. The bathrooms are quite spacious and gorgeous. The gym facilities are excellent, and the pool/spa areas are serene. The pool has a view of the city towards Love river. The staff iarehelpful and professional.
Stayed 2 nights in Mar 2020
Response from Department of Rooms on 25 Mar 2020
Dear John, Thank you for your great compliment, it's really encouraging! In Silks Club, you can find a totally different atmosphere to other hotels, we treat everyone as our family members which is our philosophy. Just like you mentioned, you can feel relax straightway from the lobby when just walk in then enjoy a luxury stay experience. Everything is just so perfect --- even better than being at home! We look forward to seeing you soon! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from 晶英國際行館 客務部 on 4 Feb 2020
親愛的貴賓, 感謝您的肯定以及愛戴,我們備感榮幸! 得知您察覺到晶英國際行館的改變並給予正面評價,同仁們對此都感到非常鼓舞!未來,我們會更加全力以赴的認真投入,期許有朝一日成為旅人們的高雄首選! 再次謝謝您的分享,並期待您的回訪!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from 晶英國際行館 客務部 on 4 Feb 2020
親愛的貴賓, 謝謝您對於近期入住晶英國際行館體驗的正面評價,我們感到很榮幸! 結合時尚以及藝術情感,我們潛心致力於提供一份典雅舒適的住宿以及用餐的環境。 在行館服務的同仁們以充滿熱情的同理心,我們以迅速切實又不拘一格的服務方式希冀為蒞臨的貴賓創造一份美好的回憶。 再次謝謝您們的肯定,並期待您們的回訪!