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Grand Hi Lai Hotel

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel near Love River

Located close to Central Park and Liuhe Night Market, Grand Hi Lai Hotel provides a shopping centre on-site, 2 coffee shops/cafes and dry cleaning/laundry services. Treat yourself to some rest and relaxation at 三溫暖, the on-site spa. Make sure that you enjoy a meal at the 13 on-site restaurants, including breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$172
includes taxes & fees
18 June - 19 June
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 638 to 638 for adults and TWD 319 to 605 for children
  • Airport shuttle fee: TWD 1800 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

Pool access available from 6:30 AM to 9:30 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa

Frequently asked questions

Does Grand Hi Lai Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:30 PM.

How much does it cost to stay at Grand Hi Lai Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Hi Lai Hotel on 18 June 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hi Lai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hi Lai Hotel?

Self-parking is free at this property.

What time is check-in at Grand Hi Lai Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hi Lai Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Grand Hi Lai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of TWD 1800 per vehicle applies.

Where is Grand Hi Lai Hotel located?

Located in Kaohsiung City Centre, this luxury hotel is within a 10-minute walk of Love River and Central Park. Pier-2 Art Center and Liuhe Night Market are also within 1 mi (2 km). Glory Pier Station is 6 minutes by foot and Love Pier Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Spacious and well appointed room, courteous staff and excellently located to enjoy the sights and tastes of the city.
Harbour view at night.
Sunset over harbour.
Harbour view.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aishya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and roomy, service was excellent, and the breakfast offered a variety of foods, delicious!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful harbor and city view, clean large rooms, exceptional friendly hotel staff. Greta selection of restaurants. Convenient to downtown area. Would definitely stay again in future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TIENYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in this property is on point. Very accommodating staff who are friendly and always at hand. The location is perfect in the middle and walkable to the pier, LRT, public transportation. Do not forget to try Celebrity Cuisine on the 12th floor.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mei

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Service was excellent. Nice hotel. The buffet breakfast was superb.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay in themed Sanrio room (Gudetama). Staff came and explained room features and delivered welcome food and drinks. Separate photo room available on the Sanrio floor. Gift shop for souvenirs in the lobby which is connected to very nice department store.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TO YU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staffs are very nice, all very clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuanching

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staffs. Easy to access many restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea M

Liked: Cleanliness, amenities, property conditions & facilities
Room are super clean, staff very kindly and lots of good restaurants upstairs. My favorite hotel in Kaohsiung
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Chun-Jen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, room size is big than average.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tony

Great service and facilities.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Wei

Liked: Cleanliness, staff & service
i liked my view. room was clean. nice water pressure in terms of the shower.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fen Fang

Service is great! View is great But the room is a bit small. Other than that, everything is great.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, amenities
The hotel wasn't terrible. There is a huge language barrier as not a lot of their staff speak english which caused huge problems booking, with the restaurants in the hotel and a general understanding however i will say thst the staff that did speak english were amazing. I just found it strange they would use front of house staff that didnt understand english for crucial roles. The buffet wasnt worth the money at breakfast unfortunately however the 45 floor japanese bbq was great and worth the money for sure.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with harbor view!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Da Hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to do some oceanside running and head straight to an immaculate sauna. Room was spacious and clean. No notes, will def be back next time!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice, beautiful and comfortable hotel.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kean Hoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is the best
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Chien-Chou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is good , I like this hotel.

Service is good , I like this hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yangmay

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but everything met our expectations, the staff are very friendly, and our bed was comfortable. We enjoyed the city view and spaciousness of the rooms.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Enjoy the sauna and pool facility. Great food, we ended up having our dinner and breakfast at the hotel. Great view of the river and the city.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

duncan

Liked: Cleanliness, property conditions & facilities
Very nice reasonably priced hotel well located Kaohsiung. Room was very clean and spacious. Many restaurants are on the premises. They’re little tea room on the lobby floor is excellent.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Top property walkable to harbor day market. Excellent Japanese grill. Beautiful free spa.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with great service

good hotel with great service - staff is friendly and helpful, rooms are spacious and neat and very clean. the location is very convenient with lots of restaurants around the area, and it is within walkable distance to Pier 2 the art district.
Stayed 2 nights in Dec 2024