Independent in Kansas City

"Customer service was great. Breakfast was good—my daughter’s favorite is the waffles! Our room was okay; the toilet ring was broken, but I just put it back in place and didn’t report it. I’m a returning customer, and I continue to choose this hotel because the price is good and the rooms are decent."

"Awesome! Highly recommended. Great staff, restaurant, rooms, everything."

"Everyone nice ,helpful, and respectful. In and out most of the time, but a very good stay,"

"Excellent location. Lack of hot water and low pressure was a bummer in the morning."

"A weird mix of new and run down. Furniture & carpet looked new, but bathtub was stained and gross looking, vent was rusted, corners pealing. no curtains on windows, bathdoor was splattered with something smoke detector totally missing, bed was on what looked like a folding frame and mattress didnt cover the whole frame (I kept stubbing my toe on the uprights). Mattress and bedding looked new and was comfortable. Refrigerator did not get fully cool, microwave not functional. Outside, several windows were broken out with glass everywhere. I saw one window boarded up. Seemed like a sketchy neighborhood."

"I was disappointed the moment I entered the property. It looked old and there was a distinct smell to the carpet or something in the area. My bedsheet in the room was not new, it obviously looked used. I called up the Front Desk for help at 4 PM. I was told the cleaners are gone for the day. However, the front desk guy was nice enough to give me new pair of sheets and pillow covers. That certainly sounded fresh and new. The next day, I went for a complimentary breakfast. The strawberries were very old and out of shape. The eggs were gone and there was hardly anything good except the coffee. The 3.5 or 4 stars I saw on review totally befooled me. "

"Room had cobwebs hanging in the ceiling, toilet was leaking at the base, hide a bed didnt have lienes and mattress pad that was on the mattress was dirty, room was hot akd never cooled down, shower took 15 minutes to get warm, shower towels had stains. And cirtians were hard to move. "

"👍"

"Overall nice. Floors could have been a bit cleaner in the room, both the carpet and tile looked like they had just a very quick cleaning before we checked in and not very thorough. "