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"parking not easy to find as the hotel is located on a car -free street.the girl from the reception came out the hotel to show us where to go exactly.issue with the their website or translation ( Japan /English and Japan/ French ) as we booked the hotel in advance and paid as well (5 month before our trip).When we asked in Decembre 2025 if meal was included they confirmed by email it was.Once in Japan they sent us an email the day before we arrive saying they noticed the breakfast and evening meal were in fact not included and they need additional money! as it was a Sunday we had no other choice to accept the increase. Our room was clean, quiet and all floors are made with tatami so you need to use sleepers provided to walk everywhere."

"Check in straight forward, actually let us in before the check in time (which is very unusual for Japan)."

"Great location, close proximity to station, friendly staff, efficient check in process. Overall great but hotel is a bit dated, one lift was out of action, and room lighting dim and one light was broken."

"Hotel stuffs are so friendly. "

"The hotel is close to Kotohiragu. Staff are helpful and the hotel area is big. "

"四人房，房內空間寬敞，除了四張單人床外，還有小餐桌，行李可以攤開。二樓有共享區域，裡面有小廚房可烹煮食物，飯店對面就是超市，隔壁有LAWSON，很方便。"

"Helpful staff "

"Clean and comfortable room. So glad I booked a room with castle view. We had the Superior Twin Room, 23m2. The view was just amazing! And we got to see the castle at different times of the day. The hotel offers welcome drinks. Not just standard drinks but hot chocolate, too! Thank you! The breakfast room also has view of the castle! So nice!! Buffet breakfast has standard items plus dishes using local ingredients (or famous local dishes?) For example, miso soup with pork and pumpkin, rice mixed with squid, Swiss roll with sweet potato, apple caramel cake and mochi with red bean. No other hotel we stayed in had these. Compliments to the chefs! On top of that, there was a Kyushu Food Festival on at the Fukuyama Castle grounds the weekend we were there. We got to experience that. So lucky. Joining in to do morning exercises before sunrise in front of the castle was another memorable experience!! "

"Spacious room with exceptional view, friendly And helpful staffs, also have an outstanding rooftop bar. "