Four Points Flex by Sheraton Kanazawa

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Close to Omicho Market and Kenrokuen Garden, Four Points Flex by Sheraton Kanazawa provides a garden, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
The current price is AU$75
6 Oct - 7 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed, Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 Double Bed

8.6 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 2 Single Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Downtown Kanazawa, a neighbourhood in Kanazawa, Four Points Flex by Sheraton Kanazawa is in a shopping district. Omicho Market and Kazuemachi Chaya District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kenrokuen Garden and Kanazawa Castle Park. Ishikawa Confectionery Culture Centre and Shiinoki Cultural Complex are also worth visiting. Visit our Kanazawa travel guide
Map
3-30 Oyamamachi, Kanazawa, Ishikawa-ken, 920-0918

What's nearby

  • A traditional Japanese castle with white walls and tiled roofs, surrounded by trees and a clear blue sky.
    Kanazawa Castle Park
    1 min walk - 0.2 km
  • A bustling indoor market with various stalls selling seafood and other goods.
    Omicho Market
    3 min walk - 0.3 km
  • A stone torii gate with steps leading up to it, surrounded by lush greenery.
    Oyama Shrine
    5 min walk - 0.4 km
  • A traditional Japanese castle with multiple white and red tiled roofs, wooden gates, and a stone wall.
    Kanazawa Castle
    9 min walk - 0.8 km
  • A snow-covered garden with a bridge, trees, and a pond.
    Kenrokuen Garden
    12 min walk - 1.1 km

Getting around

  • Kanazawa Station
    15 min walk
  • Komatsu (KMQ)
    44 min drive

Restaurants

  • 黒門小路
    4 min walk
  • フルーツむらはた 本店
    3 min walk
  • 東出珈琲店
    3 min walk
  • ドトールコーヒーショップ 金沢武蔵ヶ辻店
    2 min walk
  • BANKERS STREET CAFE
    2 min walk

About this property

Four Points Flex by Sheraton Kanazawa

  • Hotel near Omicho Market
  • Near Kenrokuen Garden, Four Points Flex by Sheraton Kanazawa provides a garden, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a vending machine and luggage storage
    • Multilingual staff, a 24-hour front desk and a lift
    • Free newspapers, a front desk safe and a computer station
    • Guest reviews speak well of the overall condition
  • Room features
  • All 220 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with bidets and shower/bath combinations
    • 32-inch LCD TVs with digital channels
    • Fridges, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • 和洋ダイニング九楽

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Kanazawa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Kanazawa?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Kanazawa on 6 Oct 2026 start from AU$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Kanazawa?

This property doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Kanazawa?

Check-in start time: 3:00 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Kanazawa?

Checkout is at 11 AM.

Where is Four Points Flex by Sheraton Kanazawa located?

Located in Downtown Kanazawa, this hotel is within a 15-minute walk of Omicho Market and Kenrokuen Garden. Kanazawa Castle Park and Oyama Shrine are also within 10 minutes. Kanazawa Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points Flex by Sheraton Kanazawa Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 405 out of 772 reviews
Rating 8 - Good. 285 out of 772 reviews
Rating 6 - Okay. 62 out of 772 reviews
Rating 4 - Poor. 12 out of 772 reviews
Rating 2 - Terrible. 8 out of 772 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very kind staff, clean rooms - we loved it
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean and tidy with everything I needed, convenience stores nearby. All in a very walkable city.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big enough for two people and the hotel location was great to walk everywhere in Kanazawa.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, quiet, friendly staff, central - all that I wanted. Would stay there again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, cleaners friendly, room clean, good location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, good location.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
the location of the hotel was good, right next to kanazawa castle park. There were a few stains on the walls and windows. Overall the room was okay it was a bit small. but it does the job if you are staying for a few nights.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The bed is so comfortable, even provided 2 pillows for each guest. Room is very clean. Walkable to places of interest. Staff are nice and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay

Enjoyed the stay. Staff were extremely friendly and helped with directions etc. Very clean and comfortable. Great experience.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and an overall comfortable place to stay. I only wished the coffee maschine in the lobby could be used (it was covered by a sheet) the four days I was there). It would have been nice to able to get a coffee or hot chocolate.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with kind staff

Very clean and comfortable and staff is very kind. Room is a little small with no closet but well organized and had everything we needed. Breakfast has big variety but all savory dishes which may just be a cultural thing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to the station. Lots of restaurants around to pick from. Staff was pleasant.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect single room for one person
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

perfect location, amazing japanese breakfast, massage service in room but no service or any idea how to get access to bike rental.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Great location. Quiet. Professional friendly experience.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff in a very comfortable hotel. Great location just a couple of minutes from the castle & gardens and plenty of buses run from the bus stop nearby. Overall provided good value for money. The double room we booked was rather compact so worth noting if you are travelling with lots of luggage. We didn't have any meals at the hotel so cannot comment on the restaurant.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and updated rooms but only two elevators with a wait almost every time. Only two self service washers, and nothing in place for staff to remove clothes sitting in them well beyond the finished time limit.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a great area, closer to some of the attractions in Kanazawa, walking distance from them. The hotel is extremely clean and the staff are amazing, very helpful and courteous. The only issue we had was that we could not control the heat and could not open the window, it got very hot inside the room.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was simple and clean. Our train came in the morning and the desk was able to hold our bags til check in. The room suited our needs. The heater wasn’t cranked up like most other hotels we’ve stayed in around this time, thankfully. We were only staying overnight so we didn’t have much baggage with us, but tho the room may be that of the typical business style hotel, I appreciated the little nook on the far end of the desk which could perfectly situate a medium size luggage or even two carry on rollers. The location was good. The hotel is about a 15 minute walk from the train station along the main road. From there, most of the main sight/attractions are also 10-15 mins or so out in either direction (higashi chaya, omicho market, nagamachi, Kanazawa castle, etc). I believe there are some convenience food for purchase in the lobby, but there is also a 7-11 across the intersection and a Lawson and Fami Mart a few blocks back towards the station. There’s also a drugstore in that general area. The Main Street that takes you from the train station to the hotel hosts a lot of shopping and eateries.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well-equipped with everything a traveller might need. The bed was clean and comfortable, and the bathroom had good facilities, including a shower over a seated bath and a warm toilet seat with all the bells and whistles. There was a teapot and cups in the room, and additional amenities were available at reception. The staff were very helpful and spoke English. The hotel is within walking distance of markets and parks. The only minor drawbacks were the compact room size, which made it difficult to fit a suitcase, and the lack of a proper wardrobe—just a couple of hooks on the wall with hangers. Another small inconvenience was the high threshold to enter the bathroom. Otherwise, everything was great.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Beautiful property, great location. The only issue was one of their washer/dryer machine wasn’t drying. Ran the dryer for 2hrs and clothes were still wet. Told front desk and they said that’s how it is… the other machine worked fine.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I'm going to try not to be too hard on this property as some of what happened wasn't their fault, but my stay here was one of the worst I've had anywhere in recent memory. My rating of the hotel might seem higher than what this review suggests, but I'll try to explain. First, the staff and hotel's condition were fine. My problems focused mainly around the AC/heating unit in the room. So... I don't know what the issue was as I never figured it out, but the AC wouldn't come on. It was almost like the property had disabled it since its as already fall and was getting pretty cool at night. Either way, this wasn't really a problem because it was cool outside and the window opened. But what then happened was at night... (Only at night) The heater would randomly come on (even though the entire system was off) and then would just blast heat into the room until you got up and turned off the system... It literally wouldn't stop until you manually shut it off. It did both nights. So what ended up happening was I'd leave the window open because it was cool, then construction in the middle of the night on the street below forced me to close the window due to noise. But then the heater would randomly kick on and I'd wake up sweating. Leading to me having to open the window again because the AC wouldn't work. This cycle occurred both nights. Not the hotel's fault there was loud construction at 1am, but the heater... It was a nice, clean hotel. I think I just got really unlucky.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but exactly what we needed due to us just traveling around Kanazawa. 20 minute walk to the station and a 3 minute walk to the fish market. 7-eleven, Lawson, and familyMart all a 5 minute walk or less. Great location and staff was incredible. Rooms were very clean, and amenities were great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our travel.
Stayed 2 nights in Oct 2026