Kampung Pulau Mertajam Holidays from AU$1,020

They are a great team of staff. Greetings & with a friendly smiles make the whole experiences wonderful. - They are attentive. - The unique & wonderful design of the hotel is cosy & warm welcoming. - Great location. The only minus piont is the limited parking lots.

This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if he wasn’t serving us himself, he would come over and say hello and make sure we were okay. It was the staff who really made our stay so much better.

Clean room .excellent breakfast. But most of all magnificent staff. Friendly helpful polite and cheerful. Stayed here numerous times and always good

Good breakfast, helpful staff, fantastic vibe

Very clean room, a bit dark in the bathroom but super clean and helpful staff. The pool and the gym were great. Towels provided at pool. Shuttle in the morning to various breakfast areas. Lots of malls close by.. lol. We went to the pool every night to cool off. Bedrooms were comfortable, great sleep. Staff at reception were super helpful!