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"Had the best 2 night 3day stay at this amazing resort with my family, loved everything about it, the stuff were super amazing and the resort was perfect will be back "

"**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a “mystery activity” to complete, with an ice cream reward, which was a nice touch. 4. The check-in process was smooth and quick, with welcome drinks provided. **Areas for Improvement:** 1. No room slippers were provided, which was uncomfortable given the very cold floor. 2. The table lamp was not functioning, and it took more than 30 minutes for the technical team to respond. 3. All TV channels were lagging badly. Even calls to the operator had delays. The technical team mentioned this was “normal,” which is quite unacceptable. 4. Parking was limited and located far away. The buggy/trem service was not readily available and had to be requested each time, which was inconvenient. 5. There was no lifeguard at the swimming pool. We witnessed a concerning incident where a young child nearly drowned after jumping into the adult pool area near the kids’ slide. This raises serious safety concerns. 6. Breakfast was expected at the coffee house, but it was instead held in the ballroom."

"Good location, 1 min walk to the beach, "

"its like 3 star hotel and not 4/5 star . "

"Good Service👍❤️"

"Beautiful resort but the pool was closed so we could not use it"

"Room was good "

"Just a stay"

"The worst “resort” experience of my life – avoid at all costs! This place looks straight out of a horror movie. The moment you step in, it feels haunted – dim hallways that resemble a horror alleyway leading to your room. The carpets are disgustingly stained and dirty, the curtains are no better, and thick layers of dust dangle off the corners like cobwebs. The furniture is completely run down and stained, the pillows and bedsheets are yellowish and filthy, making it impossible to feel comfortable or clean. Even the balcony door couldn’t close or lock properly, which is a huge safety concern. The wardrobe was badly damaged and looked like it hadn’t been maintained for years. The toilet? Absolutely horrendous – run down, with non-functioning bowls and stained mirrors that make you wonder if anyone ever cleans this place. The whole room smelled musty and unwelcoming, like it hadn’t been used in decades. This so-called “resort” is nothing more than a nightmare. Definitely NOT worth the money. If you value your sanity, hygiene, and safety – STAY AWAY."