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Reviews of Sounkyo Choyotei

3.5 out of 5
Sounkyo Choyotei
Souunkyou Onsen, Kamikawa, Hokkaido

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 180 reviews" "
Rating 8 - Good. 70 out of 180 reviews" "
Rating 6 - Okay. 31 out of 180 reviews" "
Rating 4 - Poor. 10 out of 180 reviews" "
Rating 2 - Terrible. 17 out of 180 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Keperra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely! A bit dated but very well maintained. The included buffet dinner and breakfast were amazing with many choices of Japanese and Western food! Lovely rooftop onsen plus ground floor onsen. The area around the hotel is a quiet with many ships and restaurants closed but that allowed us to enjoy the hotel facilities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel aesthetic is wonderful, the rooms were spacious and clean, the food provided was wonderful and the hot springs were incredible. The location is slightly difficult to get to as a foreigner (I speak very little Japanese but can read a little bit) but once there it was an incredible experience. Easily one of the nicest locations and hotels I’ve stayed in.
Stayed 3 nights in Dec 2023

10/10 Excellent

K.

Stayed 2 nights in Oct 2023

8/10 Good

JW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room with comfortable beds and sheets. Dinner was buffet style and tasted decent. They do accommodate tourist groups so it could get noisy.
Stayed 1 night in Sep 2019

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Yi man f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ah Luan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Though its pretty far from Asahikawa and Furano but its worth the traveling. Great onsen pools, good buffet spread. Excellent customer service, from valet, front desk to restaurant. Highly recommended!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
When we asked to switch to a non smoking room after discovering the room that was given reeked of cigarette smell, it was done pretty quickly. The dinner and breakfast buffets were great - we felt that there was always something that we wanted to eat or try on the both days we were there. The hotel itself was old, decor is dated. Onsen was good.
Stayed 2 nights in Jun 2019

10/10 Excellent

lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Nut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and comfortable. Food quality can definitely be improved. Staff service is good and friendly.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Hotel a bit outdated but overall experience is good.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel with many facilities. I had an excellent view from my room. The hot springs were superb.
Stayed 1 night in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience.
Room is comfort but not the dinner and breakfast. Open area onsen is super great experience with snowing..
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable ryokan, nice food and surroundings and easy walk to the town
Stayed 2 nights in Oct 2018

8/10 Good

Fook Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sounkyo in Autumn is amazing! The hotel is conveniently located in the city near the ropeway. Although it is a bit dated for its price service and food were good.
Stayed 1 night in Oct 2018

10/10 Excellent

PHUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Fantastic hotel to stay. Good amenities, spa, convenient location, big room. However, the shuttle bus service booking through the internet booking form needs improvement. The hotel does not give a reply of whether your booking is confirmed.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel not too good buffet
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Angela, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous relaxation and stunning views
A truly outstanding experience and amazing value for money. The outdoor baths on the 7th floor were incredible and it was such a treat to wear the yukata, obi and haori to the baths and to dinner. The duvets and buckwheat pillows were luxurious. The staff were terrific. A unique opportunity to experience the Japanese version of the spa holiday, crazy souvenir shop and all!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Excellent dinner
The room is spacious and clean. Excellent dinner. Variety of food and they are delicious. But the tours of mainlander make the place noisy.
Stayed 1 night in Sep 2018

10/10 Excellent

Yeo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free shuttle to jr Asahikawa station
Three choices of onset ... wide variety of dinner and breakfast ... a little walk from bus stop if u are carrying luggage
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the scenery. Great onsen, indoor and outdoor.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Property on a hill in quiet location however the room is old with cobwebs at few places.
Stayed 3 nights in Aug 2018

10/10 Excellent

Fred, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to ropeway
Nice clean and comfortable. Walking distance to the ropeway.
Stayed 1 night in Jun 2018

8/10 Good

Seng Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take the half board package
The best part of the hotel is the dinner, we took the half board package. The onsen is ok, beware they change the onsen location between male and female between day and night.
Stayed 1 night in Jun 2018

8/10 Good

CP, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice osen in hotel
Big rooms. Nice buffet breakfast and dinner. Osen was great too. Near the cable car station. Decent souvenir shops at lobby.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was impatient and unfriendly most of the time, which rarely happens in Japan. Even there was a closer elevator to the room they did not let us use it when we were carrying four large luggages. In the morning they were calling every ten minutes to check out when we already asked for a late check out. The room is old and the water is not warm at all,not a nice experience when it is ice cold outside. The sheets were smelly and we can still see ashes not cleaned. The location was good for hot spring and ski.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
unsatisfied with Sounkyo Choyotei hotel
Not so good. Only 1 key per room. We stayed in the western style modern room, but too warm for us ~ we called for a technician who said no aircond but heating. The window can hardly be opened. The reception was not very friendly when we checked in, and probably he was not in good mood while his colleague was scolded by another guest in front of us. We were a group of 5. Another room was brighter and less stuffy. We were punctual for dinner at 7pm but there was no table for 5. They dont have shuttle bus to the nearly public bus station. We would not stay there again.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Service could be better
Services could be better. Not enough staff to serve in lobby and restaurant.
Stayed 1 night in Sep 2017

6/10 Okay

lady, hong kong

Close to mountain tram
Location and Onsen good. Within walking distance to tram and shopping street. Staff can speak little English, have some difficulty to understand our needs.
Stayed 1 night in Sep 2017

2/10 Terrible

Patrick, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
this whole pal it's not recommend!
The buffet is terrible. Especially for the buffet dinner . There is no selection for food. The room is not clean and old. and the condition is not good in the hot spring. I do not recomend to this Hotel to anyone. you want to try I don't mind you will feel just like dead!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly and onsens with superb view
Nice onsen with indoor and outdoor options, and great views of Sounkyo surroundings from the onsens. Rooms are comfortable and staff welcoming. Buffet dinner spread is good, though some variation for visitors staying more than 1 night would be better. The Kurodake ropeway and town centre are about 5-8 minutes walk downhill, hence a very good location to explore the spectacular autumn colours on Mt Kurodake. The hotel also has a lovely garden with views where one can spend pleasant afternoons.
Stayed 2 nights in Sep 2017

8/10 Good

Boo Hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Japanese rooms are big and comfortable
Their onsen facilities are limited. I've been to better ones. Buffet dinner quality was good although choices could be improved. Breakfast spread was ordinary. Need to drive to get to sightsee waterfalls and ropeway.
Stayed 1 night in Aug 2017

6/10 Okay

up, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception gave us a super small room while I booked the big western and Japanese style room. I told them to change room later
Stayed 1 night in Jul 2017

10/10 Excellent

けいこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kwai Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
唯一美中不足，晚上參加冰暴節，要趕在9時正到巴士站坐接駁車回飯店，不然要走上一段斜路

10/10 Excellent

MAKIKO

Stayed 1 night in Feb 2024

10/10 Excellent

KYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities
Great accomodations
Stayed 1 night in Feb 2024

2/10 Terrible

SHIH

Stayed 1 night in Feb 2024

8/10 Good

taichi

Stayed 1 night in Dec 2023

10/10 Excellent

Tsz Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Sylvia May Yee

Stayed 1 night in Oct 2023