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"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...

"Clean and tidy apatments."

"Der Biergarten bzw. Frühstücksbereich liegt schön am See und die Matratzen waren gut. Ich war während einer sehr heißen Temperaturperiode in diesem Hotel, und als ich die Tür zu meinem Einzelzimmer (unter dem Dach) öffnete, stand ich sozusagen im offenen Badezimmer. Keine Milchglasscheibe o.ä. war davor verbaut. Bis auf eine kleine Schublade unter dem Waschtisch gibt es auch nur offene Regale. Und obwohl dieses Zimmer renoviert wurde, gab es bei diesen Temperaturen nicht mal einen...

"The location was excellent"

"Nice pool area. We had it to ourselves."

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"Besonders hervorzuheben sind die Aufmerksamkeit der Gastgeberin Tina und die Kochkünste von Axel. Das ganze eingebettet in einen Garten voller Charme und stilvoll eingerichteten Zimmern und der Gaststube."

"It was just a stop on my way to Poland. But the support of the staff was excelent and the stay was very good."