Kalanos Holidays from AU$777

I had a very disappointing experience at this hotel due to the lack of customer service. The staff was a bit rude during check-in, which immediately set a negative tone for the stay. There was no effort to be welcoming, helpful, or professional, and it felt like guests were more of an inconvenience than a priority. Customer service is a basic expectation when staying at any hotel, and unfortunately, this property fell far below that standard. I would not recommend staying here based on my experience.

Espectacular, todo maravilloso limpio, nítido, la comida de un buffet amables súper chévere recomendado

Excellent from check in to check out

The room was too warm and the cool air didn’t work nor could I open the window

Our stay could not have been any better if it wasn't for the excellent hospitality given by Dimitri and Antoni the 2 best doormen in town! This was my husband's 3rd stay and my 1st and I felt like they knew me for years! It's not often that you make a connection with hotel staff and this one is one that will make us come back. From assisting my husband trying to find a supermarket open to replace my forgotten curling iron and brush (summoning at taxi at 8am and driving him around to locate one) to giving us advise and directions to all the different areas we needed to be and how best to get there. To so many other details! These 2 gentlemen are the epitomy of what we call Filoxenia. Can't wait to be back in the fall and catch up!