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Reviews of staytus

3 out of 5
staytus
12-11 Chuocho, Kagoshima, Kagoshima

Reviews

8.8

Excellent

Rating 10 - Excellent. 62 out of 120 reviews" "
Rating 8 - Good. 40 out of 120 reviews" "
Rating 6 - Okay. 14 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

8.4/10

Cleanliness

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is an excellent place to stay in Kagoshima, Japan. It is super clean and had everything that we needed. It's close to the major train station, shopping, and dining. We enjoyed our time there.
Stayed 4 nights in Apr 2024
Response from STAYTUS　Sakai on 11 May 2024
Thank you very much for choosing our facility. We are very happy that you liked our location and room. Did you have any good memories in Kagoshima? If you come to Kagoshima again, please use our hotel again.

10/10 Excellent

CHONG-YIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location-wise it is very convenient, just a few minutes' walk from the train station. The size of the room is probably at least double of any business hotels around the Kagoshimachuo Station area. Very nice to have a cloth dryer in the bathroom so you can enjoy warm and fully dried towels. The fridge is also a good size one (not the typical hotel cube) so you can stock it up more when staying there for a longer period.
Stayed 5 nights in Apr 2024
Response from STAYTUS　fujiyama on 13 Apr 2024
Thank you for using our hotel this time.We appreciate your compliments regarding our location and rooms.We will take your feedback into consideration for future hotel management.We look forward to seeing you again.

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay. The kitchenette is small but functional with good lighting. Having a clothes washer is so helpful. The location is easy walking distance from train station, trams and Meiji Restoration Museum. There is a fruit/vegetable store next door. This is a "no staff on site hotel", but check in was well explained and smooth. I would recommend this place, esp. if having a kitchen is important to you.
Stayed 2 nights in Dec 2023
Response from STAYTUS on 22 Dec 2023
Thank you very much for staying with us.We look forward to serving you again!

8/10 Good

Albert

Liked: Property conditions & facilities
Very good location,three walk to Kagoshima central.
Stayed 2 nights in Dec 2023
Response from STAYTUS on 22 Dec 2023
Thank you very much for staying with us.We look forward to serving you again!

10/10 Excellent

Shui Fun Panda

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Nov 2023
Response from STAYTUS on 29 Nov 2023
Thank you very much for staying with us.We hope you had a pleasant stay.We look forward to having the opportunity to work with you again!

10/10 Excellent

YIH FEI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is very near to the train station, the place is quite spacious and clean. Although the place is not close to the main shopping district, you can reach there with the tram in like 2-3 stop so not really far also. There is a large shopping mall and Aeon near it and a lot of food option. Our family enjoyed the stay very much.
Response from STAYTUS　Sakai on 18 Oct 2023
Thank you very much for staying with us this time.Did you have a comfortable stay?Please use us again when you come to Kagoshima.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Highly recommend
It was great! Clean, comfortable and good location!! Highly recommend!
Stayed 2 nights in Sep 2023
Response from Customer Support Yamamoto on 5 Oct 2023
Thank you for using our service.Thank you again for your high evaluation.All the staff are very happy.We look forward to using your service again if you have another opportunity.

6/10 Okay

Albert

Stayed 2 nights in Sep 2023
Response from STAYTUS on 24 Sept 2023
Thank you for staying.If you have a chance, please stay here again.Kind regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Nice apartment
The 2 bed rooms apartment is spacious for 4 adults with 4 large luggage. We had a great family time here. Many nice restaurants and shops nearby. Walking distance to JR station and shopping malls. However, the cleanliness needs to be improved as there were stains on the table and somewhere that cannot be removed. I didn’t receive any emails for the entrance password one day before check-in, needed to contact the hotel using the app chat box.
Stayed 2 nights in Aug 2023
Response from staytus　Sakai on 6 Sept 2023
Thank you very much for staying with us this time.Did you have a comfortable time sightseeing in Kagoshima?We apologize for the inconvenience as it seems that we did not receive your message one day before check-in.Please use us again when you come to Kagoshima.

10/10 Excellent

Miyuki

Stayed 2 nights in Jun 2023
Response from STAYTUS on 28 June 2023
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けたことを願っております。また機会ございましたら宜しくお願いいたします！

10/10 Excellent

TSE

Stayed 2 nights in May 2023
Response from STAYTUS on 21 June 2023
この度は、ご宿泊頂き誠にありがとうございました。また機会ございましたら宜しくお願い致します。

8/10 Good

Oi Yin

Liked: Room comfort
Stayed 6 nights in Apr 2023
Response from STAYTUS on 29 Apr 2023
Thank you for staying with us.We hope you had a pleasant stay.Thank you very much.

10/10 Excellent

yongwei

Travelled with family
Liked: Cleanliness, property conditions & facilities
It is a nice newly built high rise aprtment with two twin beds and it has all the things one needs including kichen, washer/dryer, vacuum clearner, cooking wares. The room is big enough and has a balcny. It has not front desk but signing in and out through an Ipad is very quick and easy. It is one min walking from the train station and bises are right there. There are lots of restaurants nearby and shopping malls. There is a car parking structure next door. It is on a side street with zero noise and each floor has two units. On top of that the rate is unbelivable, $36/night! Highly recommended.
Stayed 3 nights in Mar 2023
Response from STAYTUS on 13 Mar 2023
We hope you enjoyed staying at pour place.Hope to welcoming you here again someday in the future!

8/10 Good

CHITTACHOTE, Nonthaburi

Travelled with group
Liked: Cleanliness, amenities
Our Check In experience is pretty terrible as we could not access into the Lobby which given information was confused. Unfortunate, the given number couldn’t be reached and staff unable to communicate in English well. The rest was pretty good
Stayed 2 nights in Mar 2023
Response from STAYTUS on 20 Mar 2023
Thank you for using our hotel.We apologize for the inconvenience.If you have another chance, please take care of it.We look forward to seeing you again.

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
This one is a keeper.
I love this style of "hotel" since you are really renting an apartment with everything you need. This a beautiful modern building with all the conveniences that you need. Washer, check, great internet, check, comfy beds, check. Really it has everything. It is close to the station which means lots of restaurants, shopping and grocery stores. I loved my stay here I would stay here again if I was in Kagoshima.
Stayed 2 nights in Dec 2022
Response from STAYTUS on 12 Jan 2023
Thank you for staying with us.We hope you had a pleasant stay.Please use it again.thank you very much!

10/10 Excellent

ゆき

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
部屋もとっても綺麗で、洗濯洗剤が置いてあるのが助かりました。
Stayed 1 night in May 2024
Response from STAYTUS　Sakai on 12 May 2024
この度は、ご利用ありがとうございました。満足していただけたようで大変うれしく思います。また機会がございましたら、ぜひご利用下さいませ。

8/10 Good

Sachiko

必要な物はほぼ揃っていて良かった。 オートロック解除やチェックインのやり方がいまいち分かりにくかった
Stayed 1 night in Apr 2024
Response from STAYTUS　 on 30 Apr 2024
この度は当ホテルにご宿泊いただき、誠にありがとうございました。また、ご感想をお寄せいただき重ねてお礼申し上げます。チェックインに関しまして分かりにくかったとのご意見もありがとうございます。ぜひ参考にさせていただきこれからのサービス向上に努めさせて頂きます。またの機会がございましたらぜひご利用をお待ちしております。

10/10 Excellent

???

Stayed 2 nights in Apr 2024
Response from STAYTUS　 on 30 Apr 2024
この度は当ホテルにご宿泊いただき、誠にありがとうございました。次回ご利用いただいた際にも快適なご滞在を提供できるよう、スタッフ一同一層のサービス向上に努めてまいります。またのご利用を心よりお待ちしております。

8/10 Good

tomihisa

Travelled with family and small children
浴室乾燥付きなのはとてもよかったです
Stayed 6 nights in Apr 2024
Response from STAYTUS　 on 3 May 2024
当ホテルをご利用していただきありがとうございました。お客様にご満足していただけたようでとてもうれしいです。またの機会がございましたらご利用をお待ちしております。

8/10 Good

MAKOTO

Liked: Cleanliness, amenities, property conditions & facilities
ビルへの入室が分かりにくかったが、電話して解決した。
Stayed 3 nights in Apr 2024
Response from staytus on 27 Apr 2024
この度は当ホテルをご利用していただきありがとうございました。頂いたご意見を参考に、今後のホテル運営に精進して参ります。次回も当ホテルをご利用していただけたら幸いです。

10/10 Excellent

Sachiko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
駅からのアクセスとホテルの設備に満足。浴室のピンクカビが気になった。
Stayed 2 nights in Apr 2024
Response from STAYTUS on 22 Apr 2024
この度はご宿泊いただき誠にありがとうございました。清掃面で不愉快な思いをされたということで大変申し訳ございませんでした。次回はそのようなことのないよう、清掃スタッフにご指摘の件を共有して参ります。次回のお越しをお待ち申し上げます。

8/10 Good

Hong Keung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
静中帶旺，房間清潔及整齊
Stayed 6 nights in Apr 2024
Response from STAYTUS on 19 Apr 2024
この度はご宿泊いただき誠にありがとうございました。またのご利用をお待ちしております！

8/10 Good

hiroyuki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
快適に過ごせました。
Stayed 2 nights in Apr 2024
Response from STAYTUS　 on 17 Apr 2024
ご利用ありがとうございました。また口コミのご投稿もありがとうございます。快適にお過ごしいただけたようでとてもうれしく思います。またのご利用をぜひお待ちしております。

8/10 Good

Asami

Stayed 1 night in Mar 2024
Response from staytus on 27 Apr 2024
この度は当ホテルをご利用していただきありがとうございました。滞在中はごゆっくりお過ごし出来ましたでしょうか。お忙しい中、ご意見を頂き誠にありがとうございました。次回のご利用も心よりお待ちしております。

6/10 Okay

Manami

Travelled with family and small children
初めて利用させていただきました。チェックインチェックアウトは特に問題なくできました。 室内は全体的に清潔にしてあり特に問題はありませんでしたが、テーブルがネジが緩くグラグラなり自分たちで締め直しました。大きな騒音はなかったですが、上の階の椅子の音などは聞こえるので、気になる方は気になるかもです。 鹿児島駅がすぐ近くにあるので便利ですが、 夜ご飯を食べるところが少なく結局スーパーで買って食べました。大人だけの旅行だったら居酒屋もあるのでいいかもです!
Stayed 1 night in Mar 2024
Response from STAYTUS on 6 Apr 2024
この度はご宿泊いただき誠にありがとうございました。テーブルの件、大変ご迷惑をお掛け致しました。以後、このようなことのないように努めます。機会があればぜひまたご利用くださいませ！

10/10 Excellent

?

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
街中です。アミュプラザも近くにあり、色々と便利でした。施設は綺麗で広く良かったです。
Stayed 1 night in Mar 2024
Response from staytus on 31 Mar 2024
ご利用ありがとうございました。お客様にご満足していただけてとてもうれしく思います。またのご利用をぜひお待ちしております。

8/10 Good

Asami

Stayed 2 nights in Mar 2024
Response from STAYTUS　 on 20 Apr 2024
この度はご利用ありがとうございました。お客様にご満足していただければ幸いです。またの機会がございましたらご利用をぜひお待ちしております。

8/10 Good

SHINYA

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from STAYTUS　Sakai on 14 Mar 2024
この度は、ご利用ありがとうございます。快適にお過ごしいただけましたでしょうか？また機会がございましたら、是非ご利用下さいませ。

10/10 Excellent

かずとよ

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The price was reasonable as well. The bathroom was spacious and there was a washing machine, which is convenient for long stays. There are restaurants and convenience stores nearby, and it’s about a 5-minute access to Kagoshima Chuo Station, which I found to be very good. I would like to use it again.
Stayed 6 nights in Mar 2024
Response from STAYTUS on 14 Mar 2024
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けたようで大変嬉しく思います。またのご利用をお待ちしております！

8/10 Good

えいご

Stayed 1 night in Mar 2024
Response from staytus　　 on 24 Mar 2024
ご利用ありがとうございます。また口コミのご投稿もありがとうございます。またの機会がございましたらご利用をぜひお待ちしております。

10/10 Excellent

RYUMA

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from STAYTUS on 4 Mar 2024
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けましたことを願っております。また機会ございましたら宜しくお願いいたします。

10/10 Excellent

CHI FUNG

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the station
Stayed 3 nights in Feb 2024
Response from STAYTUS on 16 Mar 2024
Thank you very much for staying with us.We hope you had a pleasant stay with us.We look forward to having the opportunity to work with you again.

6/10 Okay

タツヤ

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
駅とバスターミナルが近いため、何かと便利。一方、部屋の掃除が少し雑かなと思います。また、周辺のおすすめスポットなどを教えてくれるとより魅力的な施設になると思います。
Stayed 3 nights in Feb 2024
Response from STAYTUS on 19 Feb 2024
この度のご宿泊誠にありがとうございました。お客様より頂いたご意見を真摯に受け止め、改善に努めて参ります。またのご宿泊を心よりお待ちしております！

10/10 Excellent

HYUNJU

Liked: Cleanliness, room comfort
가성비 좋은 숙소
가고시마를 여행하며 3박했습니다. 간이 주방과 큰 냉장고가 있어서 주변에서 장을 봐서 아침을 간단히 해결했습니다. 샤워실, 세면기, 화장실이 분리되어있어 편리하고 작은 테이블도 유용했습니다. 다만 히터에 따뜻한 바람이 약해서 밤에는 좀 추웠습니다. 중앙역과 가까워 여기저기 이동하기에 좋습니다. 셀프체크인이라서 미리 혹은 숙박후 짐 보관은 되지 않으니 참고하세묘
Stayed 3 nights in Feb 2024
Response from 고객 직원 on 19 Feb 2024
이번 숙박 정말 감사합니다.가고시마(鹿児島での島)에서의 스테이는 어떠셨나요?다음에 또 오시길 진심으로 기다리고 있겠습니다!

4/10 Poor

Yuki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from STAYTUS on 12 Feb 2024
この度はご宿泊いただき誠にありがとうございました。また機会ございましたら宜しくお願いいたします。

10/10 Excellent

YUFANG

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from STAYTUS on 5 Feb 2024
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けましたことを願っております。またのご利用お待ちしております。

8/10 Good

shinichi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
全体に満足です。
Stayed 3 nights in Jan 2024
Response from STAYTUS on 30 Jan 2024
この度はご宿泊いただきまして誠にありがとうございました。またのご利用お待ちしております。

10/10 Excellent

YOSHIMI

Stayed 1 night in Dec 2023
Response from STAYTUS on 1 Jan 2024
この度はご宿泊いただき誠にありがとうございました。快適にお過ごし頂けたことを願っております。またのご利用お待ちしております！

8/10 Good

Hing

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from STAYTUS on 24 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

8/10 Good

LING

Liked: Cleanliness, room comfort
環境及地點不錯, 只是Check in 時沒前台, 有點難攪
Stayed 2 nights in Dec 2023
Response from STAYTUS on 22 Dec 2023
非常感谢您的入住。我们期待您的再次光临。

10/10 Excellent

ともし

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from STAYTUS on 22 Dec 2023
この度はご宿泊いただき誠にありがとうございました。またのご利用お待ちしております。

6/10 Okay

MIKAI

Disliked: Cleanliness
床が汚かった。
Stayed 2 nights in Dec 2023
Response from STAYTUS on 22 Dec 2023
この度はご宿泊いただき誠にありがとうございました。ご不快な思いをさせてしまい大変申し訳ございませんでした。清掃スタッフに共有し、清掃強化へ努めてまいります。

10/10 Excellent

Shigeki

Liked: Cleanliness, property conditions & facilities
家族で利用したが良かったです
Stayed 1 night in Nov 2023
Response from STAYTUS on 29 Nov 2023
快適なお時間でありましたことを願っております。機会があればぜひまたお越しくださいませ！

8/10 Good

Yuen Ting

Stayed 1 night in Nov 2023
Response from STAYTUS on 22 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

10/10 Excellent

KANG WOOK

Liked: Cleanliness, room comfort
Excellent
Very good, very close to airport shuttle bus and JR train station
Stayed 4 nights in Nov 2023
Response from STAYTUS　Sakai on 19 Nov 2023
Thank you very much for staying with us. We hope you had a comfortable stay. Please visit us again when you come to Kagoshima.

10/10 Excellent

BAE TIAN

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from STAYTUS on 19 Nov 2023
Thank you very much for staying with us.We hope you had a pleasant stay.We look forward to having the opportunity to work with you again!

10/10 Excellent

Ho chi

Travelled with family
Liked: Cleanliness, room comfort
交通非常方便，走路 5 分鐘即可到達車站 內部環境非常乾淨舒適，隨時可以洗衣服、清洗餐具及水果等等，就像居家生活一樣，對於帶著孩子旅行的我們非常的舒適 事前已經先完成入住資料上傳，但是當天入住時，仍需要重新填寫，此部分當天花費比較多的時間，另外在溝通上，需要一直提醒他們要提供英文的內容 (業者都會先提供日文內容)
Stayed 4 nights in Nov 2023
Response from STAYTUS on 16 Nov 2023
非常感谢您的入住。我们很高兴听到您在这里度过了愉快的时光。我们期待有机会再次欢迎您的到来！

6/10 Okay

???

Disliked: Cleanliness
Stayed 3 nights in Nov 2023
Response from STAYTUS on 16 Nov 2023
この度はご宿泊いただき誠にありがとうございました。また機会ございましたら宜しくお願いいたします。

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
역에서 10미터!
Stayed 2 nights in Nov 2023
Response from STAYTUS on 10 Nov 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future！

6/10 Okay

Chi fong

Travelled with family
Stayed 4 nights in Oct 2023
Response from STAYTUS on 6 Nov 2023
Thank you very much for your stay this time.I look forward to working with you again if there is an opportunity.