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"I can not fault the staff or hotel however when booking it clearly ask’s the age of the child were you select on a drop down box when we checked in staff and hotel were great but once we got to the room one bed so we ask about the other bed as to which they said they had been informed my son was under 12 he’s all most 14 so we had to upgrade to a room to fit a bed in for him and got charged the best part of £50 also after this the A/C did not work so it was a very comfortable evening with broken sleep due to the heat my wife took up the offer of a free breakfast but me and my son did not have time to indulge the A/C was fixed that day but then having to leave the hotel at 3.00am we did leave feeling a little let down by all means the hotel is fantastic and staff are a credit to the place very friendly fortunately are experience was not great "

"Very nice hotel. Great breakfast "

"Great hotel. Location was great, spa facilities lovely. Very enjoyable hotel "

"Hotel is located right in the centre. Spa facilities were great. Fantastic hotel"

"Good location for the airport bus and train station. Quiet and comfortable "

"This hotel is amongst the very best due to location, room size, breakfast and staff. I have been here four times and intend to return. To get the 10% breakfast discount order in advance."

"Lovely hotel, close enough to town centre with great facilities that all feel brand new. Great choice of food at breakfast. Highly recommend. "

"Walking distance from the entire old city and market. Beautiful floor to ceiling windows from which to look out at the river or harbor. One thing would have been nice for my wife - if they had plugs / outlets in the bathroom. There are none, so if a woman wants to plug something in it's gonna be in the room, not the WC"

"Central location with easy access to the local shops and restaurants. Hotel clean and comfy, staff helpful. Just can't open the bedroom windows to get some local fresh-air."