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The Urban Sanctuary Boutique Hotel

4.0 star property

Choose dates to view prices

Consider a stay at The Urban Sanctuary Boutique Hotel and take advantage of an art gallery on-site, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, a body scrub or a manicure/pedicure. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as an outdoor entertainment area and conference space.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
The current price is AU$265
includes taxes & fees
24 May - 25 May

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About this property

The Urban Sanctuary Boutique Hotel

  • Upscale hotel near Nelson Mandela Square
  • You can look forward to an art gallery on-site, a garden and dry cleaning/laundry services at The Urban Sanctuary Boutique Hotel . For some rest and relaxation, visit the outdoor treatment areas, and indulge in a facial, a body scrub or a manicure/pedicure. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as an outdoor entertainment area and conference space.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • Charcoal grills, tour/ticket information and coffee/tea in reception
  • Room features
  • All guest rooms at The Urban Sanctuary Boutique Hotel offer amenities, such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with separate baths/showers and toilet paper
    • Communal kitchens, full-sized fridge/freezers and dishwashers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Late check-in fee: ZAR 500 for check-in between midnight and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 900 per accommodation, per stay
  • Breakage deposit: ZAR 900 per stay
  • Cleaning fee: ZAR 500 per accommodation, per stay (varies based on the length of stay).
  • Administrative fee: ZAR 1200 per accommodation, per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately ZAR 199 for adults and from ZAR 99 for children
  • Airport shuttle fee: ZAR 500 per person (return)
  • Airport shuttle fee per child: ZAR 250 (return)
  • Late check-in fee: ZAR 500 for check-in between midnight and 3:00 PM
  • Housekeeping fee: ZAR 400 per day; may vary based on unit size
  • Hosted evening meal: ZAR 199

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 1-device limit

Frequently asked questions

Does The Urban Sanctuary Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:30 PM.

How much does it cost to stay at The Urban Sanctuary Boutique Hotel ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Urban Sanctuary Boutique Hotel on 24 May 2026 start from AU$265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Urban Sanctuary Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Urban Sanctuary Boutique Hotel ?

Self-parking is free at this property.

What time is check-in at The Urban Sanctuary Boutique Hotel ?

Check-in start time: 3:00 PM; check-in end time: 7:30 PM. Late check-in is available from midnight to 3:00 PM for a fee of ZAR 500.

What time is check-out at The Urban Sanctuary Boutique Hotel ?

Checkout is at 10:00 AM.

Does The Urban Sanctuary Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 500 per person applies.

Where is The Urban Sanctuary Boutique Hotel located?

Located in Randburg, this spa hotel is within 3 miles (5 km) of 4th Avenue Parkhurst, Hyde Park Corner and Dunkeld West Shopping Centre. Mediclinic Sandton is 2.9 mi (4.7 km) away.

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