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The Jack Rose

3.5 star property
Airport shuttle service makes stays effortless at this convenient hotel, where travelers can shop at nearby Sandton City Mall or relax after exploring Johannesburg.

Choose dates to view prices

The Jack Rose, near Johannesburg Zoo and Sandton City Mall, offers modern comforts travelers appreciate. Guests enjoy in-room WiFi, free parking, and dry cleaning services. The 24-hour front desk and concierge ensure a seamless experience near Rosebank Mall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Studio

50-inch Smart TV with satellite channels, TV, Netflix

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

50-inch Smart TV with satellite channels, TV, Netflix

Deluxe Studio

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

50-inch Smart TV with satellite channels, TV, Netflix

Standard Suite

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

50-inch Smart TV with satellite channels, TV, Netflix

Superior Suite

Highlights

Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Rosebank, a neighbourhood in Johannesburg, The Jack Rose is in a shopping district. Travellers eager for a bit of culture can stop by Apartheid Museum, while those who have shopping on the agenda may want to visit Rosebank Mall and Sandton City Mall. Don't miss out on a visit to Johannesburg Zoo. Visit our Johannesburg travel guide
Map
10 Tyrwhitt Ave, Johannesburg, Gauteng, 2196

What's nearby

  • Johannesburg Zoo featuring cuddly or friendly animals and zoo animals as well as a family
    Johannesburg Zoo
    2 min drive - 2.2 km
  • Circa Gallery
    3 min walk - 0.3 km
  • Rosebank Mall
    5 min walk - 0.5 km
  • The Zone @ Rosebank Shopping Center
    8 min walk - 0.8 km
  • Zoo Lake Park
    17 min walk - 1.4 km

Getting around

  • Rosebank Station
    11 min walk
  • Johannesburg Sandton Station
    16 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    39 min drive

Restaurants

  • Marble Restaurant
    5 min walk
  • Mugg & Bean
    5 min walk
  • Proud Mary
    7 min walk
  • MiBar Martini
    5 min walk
  • Starbucks
    5 min walk

About this property

The Jack Rose

Hotel near Rosebank Mall
Located close to Johannesburg Zoo and Sandton City Mall, The Jack Rose provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), multilingual staff and concierge services
  • A 24-hour front desk and a front desk safe
Room features
All 56 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and shampoo
  • 50-inch Smart TVs with Netflix, streaming services and satellite channels
  • Separate sitting areas, kitchenettes and full-sized fridge/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4010276352
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Jack Rose Inn
The Jack Rose Hotel
The Jack Rose Johannesburg
The Jack Rose Hotel Johannesburg

Frequently asked questions

Is The Jack Rose pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Jack Rose?

Self-parking is free at this property.

What time is check-in at The Jack Rose?

Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Jack Rose?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does The Jack Rose provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Jack Rose located?

Located in Rosebank, this hotel is 0.2 mi (0.4 km) from Rosebank Mall and 1.4 mi (2.3 km) from Johannesburg Zoo. Sandton City Mall and Nelson Mandela Square are also within 6 mi (10 km). Rosebank Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Jack Rose Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 12 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff were friendly and the price was good and appropriate for the quality of the hotel.
Stayed 11 nights in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service. Safe. A bit noisy due to the traffic in front of the building.
Stayed 8 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always a pleasure to stay at Jack Rose
Stayed 1 night in Sep 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities
Felt like home
Stayed 1 night in Sep 2025

8/10 Good

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great

8/10 Good

Parlen

Liked: Cleanliness, staff & service, property conditions & facilities
Great 😊

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for professionals it’s more of a back packing environment for under 35. they need to sale as backpacking not hotel
Stayed 1 night in May 2024

6/10 Okay

Jonas

Disliked: Cleanliness, staff & service, room comfort
This place cares more about how the room and facility looks than any real quality. Cold and sterile environment intent on being classy, fails miserably as electrical cables hang damaged and mold lines the corners by the floors. The night receptionist was very uninterested and did the absolute minimum. The guy helping with parking and showing us the room was very friendly and informative however. The "studio room" featured a rock hard sofa in front of a TV that was not even plugged in when I came to the room. The bed, equally rock hard, was the only thing good about the room. Taking a shower in the bathtub (there was no shower booth) had me almost tripping as the tub was curved and not meant to be used standing up. All rooms had very open views to corridors and the ground level streets, having me spending my entire stay with all blinds closed and curtains pulled out. The entire place was very noisy, as the walls were completely bare. I could hear all neighbouring room activities, from talking to walking to ...other. Some rugs and wall decorations to soften the sound seem like a minimum for a place taking this kind of money.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a perfect place to stay in Jo-burg, except my a/c didn't work, even just the blower. All I needed is was circulating air, so I had to leave the window open on a weekend, when every knucklehead with a low-resistance muffler on a 1.5L engine had to impress us with his mediocrity. (Noisy engines if you're not into the performance stuff.) Didn't sleep well until after 0300.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Muito bem localizado
Stayed 4 nights in Nov 2025

6/10 Okay

ANA P C

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Falta de energia diaria

Quarto ótimo! Hotel passando por quedas de energia o q causou muita confusão! As vezes 4h/dia para poder ter luz, abastecer o celular e tomar banho. Atrasava demais a programação!
Stayed 3 nights in Jul 2022

8/10 Good

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

There was no soap in my room but the condition of the hotel is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

It was only a one night stay, in transit to Krüger NP. Everything was alright. The wifi was much better in the public area than in the room though. Rosebank Mall is within walking distance so you can do your shopping easily if needed. They have their own parking as well.
Stayed 1 night in Nov 2021

10/10 Excellent

Noxolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Weekend Stay At The Jack Rose

The staff was friendly and helpful. The establishment is clean and it is also secure. Room aircon works; which was a necessity with the freezing Johannesburg weather! Housekeeping came the following morning; that was quite nice. We ordered breakfast ; both options available on the menu at he time of stay- the food was delicious and the portion more than reasonable. The TV in my room did have a problem; it was stuck buffering when loading a show. But it streamed YouTube just fine. The issue was the TV itself; the wifi was stable and I was able to watch from my devices. Overall; a very good experience. I would go back!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice to me it was a beautiful weekend
Stayed 3 nights in Apr 2021

10/10 Excellent

Shahrizad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Great for the price Doesn’t have tv in bedroom
Stayed 1 night in Apr 2021

10/10 Excellent

Maila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I want to move in even. That's just how much I loved staying there.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, convenient but sterile and WiFi a problem

Spotlessly clean with large living room, bedroom and kitchenette and a small bathroom with shelving for toiletries. Conveniently close to Rosebank Mall and the Gautrain. Huge cupboards. Good quality and very clean linen. Very friendly staff. Breakfast is included and was delivered to the room promptly at the requested time. The overall price for the facility was very low. However, there is no decoration in the rooms, no pictures, no rugs, nothing that would make the room feel comfortable. Unfortunately, that meant I felt like I was in a sterilized hospital room. The TV is linked to the internet so you can access your own DSTV account, Netflix etc. but since connectivity was not stable every few minutes my Netflix show would give me the dreaded unable to connect message and I would have to wait a few minutes to reconnect. My skype calls kept dropping. I eventually gave up watching TV and bought a portable wifi device to listen to music and do my skype calls for business. This facility would be perfect for families that need space and don't want to worry about the little ones breaking things. For a business person who only wants a room to sleep it would also be fine. For those who want to relax after a hard day or who depend on stable internet for transacting business its not ideal at least not until the internet connections is stabilized.
Stayed 3 nights in Feb 2020

10/10 Excellent

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Mika'il

Stayed 1 night in Dec 2023

6/10 Okay

Kumaren

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Ceraphin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

SG

Stayed 1 night in Jul 2022

10/10 Excellent

Elma

Stayed 1 night in Jun 2022