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Overview of Holiday Inn Rosebank

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
TV

Holiday Inn Rosebank

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationRosebank Mall7 min walk
    Popular LocationJames and Ethel Grey Park3 min drive
    Popular LocationDunkeld West Shopping Centre3 min drive
    AirportJohannesburg (JNB-O.R. Tambo Intl.)32 min drive

Choose dates to view prices

  • Room, 1 Queen Bed, Smoking

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 2 Single Beds, Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Room, 1 Queen Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Johannesburg

Located in Johannesburg, Holiday Inn Rosebank is connected to a shopping centre. Travellers eager for a bit of culture can stop by Apartheid Museum, while those who have shopping on the agenda may want to visit Sandton City Mall and Nelson Mandela Square. Looking to enjoy an event or a game while in town? See what's happening at Wanderers Stadium or Johannesburg Stadium. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Rosebank Mall - 7 min walk
  • Wanderers Stadium - 3 min drive
  • James and Ethel Grey Park - 3 min drive
  • Dunkeld West Shopping Centre - 3 min drive
  • Zoo Lake Park - 4 min drive

Getting around

  • Rosebank Station - 3 min walk
  • Johannesburg Sandton Station - 5 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.) - 32 min drive

Restaurants

  • Velvet — 1 min walk
  • Motherland Coffee - 3 min walk
  • Fishmonger - 3 min walk
  • The Grillhouse - 4 min walk
  • KOI - contemporary Asian - 4 min walk
View map

About this property

Holiday Inn Rosebank

4-star hotel connected to a shopping centre in Greater Johannesburg Metropolitan Area
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. All 158 soundproofed rooms feature free WiFi and room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Holiday Inn Rosebank offers 158 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Premium satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 65.00 per stay)
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 230 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (120 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hairdryer

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 15 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 300.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: ZAR 230 per person (approximately)
  • Airport shuttle fee: ZAR 650 per person (one-way)
  • Self-parking fee: ZAR 65.00 per stay
  • Rollaway bed fee: ZAR 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Holiday Inn Rosebank Hotel Johannesburg
Holiday Inn Rosebank Hotel
Holiday Inn Rosebank Johannesburg
Holiday Inn Rosebank Hotel
Holiday Inn Rosebank Johannesburg
Holiday Inn Rosebank Hotel Johannesburg

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Rosebank and receive a full refund?
Yes, Holiday Inn Rosebank offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Rosebank cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Rosebank?
As of 28 Jan. 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Rosebank on 19 Feb. 2021 start from AU$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Rosebank have a pool?
Yes, this property has an outdoor pool.
Is Holiday Inn Rosebank pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Rosebank?
Self-parking is available for ZAR 65.00 per stay.
What time is check-in at Holiday Inn Rosebank?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn Rosebank?
Checkout is at 11 AM.
Does Holiday Inn Rosebank provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 650 per person, one-way, applies.
Where is Holiday Inn Rosebank located?
Located in Greater Johannesburg Metropolitan Area, this hotel is 0.4 mi (0.6 km) from Rosebank Mall and 2.8 mi (4.6 km) from Sandton City Mall. Wanderers Stadium and South African Museum of Military History are also within 2 miles (3 km). Rosebank Station is only a 3-minute walk.
4.2
Very good
Rating 5 - Excellent. 98 out of 217 reviews
5 - Excellent 45%
Rating 4 - Good. 87 out of 217 reviews
4 - Good 40%
Rating 3 - Okay. 22 out of 217 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 217 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 217 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
I had booked a room with a king bed and a lounge as per the pictures on hotels.com However, on arrival I was advised that check-in is only at 15:00 and not from 14:00 as per hotels.com I was allocated a room with a queen bed and No lounge. I queried this with the front desk and was advised that only 1 room in the hotel has a lounge and that particular room was out of order. Quite disappointing after a long day of traveling. My room was then changed to a room with a king bed with no lounge. I had also requested a baby cot which never arrived.
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Staff & service
Very disappointing and will not stay again
Service in the bar was terrible. It was virtually empty but still took 20 minutes to get served. Then I was served the wrong drink and it took a further 10 minutes to get that sorted. Had a colleague with me and we decided to order dinner, big mistake. Took ages to get order taken, then when it arrived my dish was not what I ordered and my colleague's steak, which was supposed to be medium arrived very well done and cold with the accompanying potatoes equally as cold. We ended up sending this back and by this time it was getting too late in the evening to be eating. Furthermore, the room was not as requested and had to complain to moved. The second room was great but to honest by the time I'd dealt with fiasco at dinner and the room change I was tired and hungry and just wanted to go to bed.
Stayed 1 night in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
Someone tried to enter my room
I stayed one night and had a mixed experience. Pros: location is very convenient to the Gautrain. The hotel is generally as expected for a Holiday Inn. Rooms are a little tired but relatively clean. Cons: the shower design is weird and it's difficult to keep water from spilling out onto the floor - you have to be quick or it overflows. The big issue though is the one mentioned in the title... I checked in around 3pm and put up the Do Not Disturb sign, locked the deadbolt, and also set the extra security latch out of habit. About an hour later someone used a hotel keycard to open the door. The keycard bypassed the deadbolt so the door partially opened -- only the extra latch held it. They didn't knock first and didn't say anything when the latch stopped them, and by the time I looked through the peephole they were gone. The DND sign was still up. I wanted to think it was just a mistake somehow, but given the situation (notoriously unsafe city, ignoring the DND sign, no knock, no apology, using a hotel key...) I didn't feel safe for the rest of my stay, and didn't leave my room until I checked out. I also didn't feel comfortable calling the front desk about it since the person had a hotel key. Due to that experience I don't feel I can recommend this hotel and I would not stay again.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a nice area of Johannesburg, with easy access to the mall. Room was spacious and clean. Good breakfast too. Only complaint would be that the air conditioning didn’t work which made for an uncomfortable nights sleep.
Stayed 1 night in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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