Four Seasons Hotel The Westcliff, Johannesburg

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Primary image
2 outdoor pools, pool umbrellas, pool loungers
Balcony
Balcony
Premium bedding, down duvets, minibar, in-room safe

Overview of Four Seasons Hotel The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193

Explore the area

  • Popular LocationJohannesburg Zoo12 min walk
  • Popular LocationUniversity of Witwatersrand3 min drive
  • Popular LocationSouth African Museum of Military History3 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)21 min drive

Choose dates to view prices

About this area

Randburg

Four Seasons Hotel The Westcliff, Johannesburg is located in Greater Johannesburg Metropolitan Area, a neighbourhood in Randburg. South African Museum of Military History and Alexander Theatre are cultural highlights, and travellers looking to shop may want to visit Sandton City Mall and Neighbourgoods Market. Travelling with kids? Consider Montecasino, or check out an event or a game at Johannesburg Stadium. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Johannesburg Zoo - 12 min walk
  • University of Witwatersrand - 3 min drive
  • South African Museum of Military History - 3 min drive
  • Hillbrow Telkom Tower - 4 min drive
  • Rosebank Mall - 10 min drive

Getting around

  • Johannesburg Park Station - 6 min drive
  • Ellis Park Station - 7 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 21 min drive

Restaurants

  • Franco's Pizzaria & Trattoria - 17 min walk
  • Croft & Co - 19 min walk
  • My Bread & Butter - 19 min walk
  • Velo Cafe - 4 min drive
  • 86 Public - 4 min drive

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Family-friendly Randburg hotel in Greater Johannesburg Metropolitan Area, near Johannesburg Zoo
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 117 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and TVs.
Four Seasons Hotel The Westcliff, Johannesburg offers 117 accommodations with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Randburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Four Seasons Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveller Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: ZAR 525 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's toys
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Swahili
  • Turkish
  • Xhosa
  • Zulu

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15677 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
Up to 44 lbs/20 kg
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: ZAR 525 per person (approximately)
  • Airport shuttle fee: ZAR 950 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 208 out of 274 reviews
5 - Excellent 76%
Rating 4 - Good. 52 out of 274 reviews
4 - Good 19%
Rating 3 - Okay. 8 out of 274 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 274 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 274 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a really lovely hotel.
Stayed 2 nights in Apr 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
It was very disappointing.....stayed for 1 night....room wasn't ready...check in was done one and a half hours later. Only at 4.30pm. No apologies whatsoever....
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The staff was very welcoming, friendly and accommodating. It’s a fabulous place.
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Absolutely incredible. The care and effort from all of the stuff ensuring your stay is great is felt all the time. The best hotel experience I've had.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is immaculate and gorgeous. Amazing views! The staff were so friendly. Wish we had stayed longer and definitely will be back for our stays in Johannesburg. Flames has great food.
Stayed 1 night in Nov 2021