Joaquin Hotels, Provo

"Clean room, helpful staff and great breakfast options. Only challenge was hot tub may need cleaning."

"Clean room, friendly staff. Breakfast was good"

"The place is great. To be objective, the breakfast is not great. But it will satisfy a large appetite of someone who is not picky. However, the hotel is located in one of the most convenient places in the valley. It counts with dozens of eating places in a 5 minute drive. It is next to thanksgiving point and 20 minutes from Provo and BYU, and 25 minutes from Salt Lake City. "

"The bed was the most uncomfortable bed I've ever slept in and the shower water pressure was very bad."

"There was crap and blood on the sheets. We never slept under the bedding. The floor was dirty and still had garbage and dirt under the beds. The garbage cans had some kind of smell and moldy stuff in it. The toilet seat was loose. The fridge didn’t work, only the freezer. When I asked the cleaning lady for towels she said she doesn’t speak English, yet spoke that in plain English. The girl that checks you in and out is not friendly and barely speaks. She refused to give me a receipt and said I would have to get from Expedia, but they took our card when we checked in. The dog area is completely covered in feces, and garbage. They have a woman who lives a the motel, from what the police said and she has three dogs tied up behind the property by the garbage can on the freeway side. They bark and are hungry and entangled. None of this is a good look for your business and does not reflect well. We stayed here 10 plus years ago at this same place, and I can’t believe how bad it has become! I will not be staying there again! I had no where else to go, that late in time or I would have canceled! Also our last stay the people above us were up all night making the loudest noise, setting off the fire alarm and bathing 4 times, and just stomping every step. This was all night until 9:30 am! I went several times to the desk to tell them and no person was there! Always a sign stating they have stepped away and would be back in awhile. Very Disappointed and disgruntled! Liesel Buckne"

"The room was so nice. The breakfast was really good and the attendants were awesome. "

"The room keys had issues not allowing entry into the hotel from the outside doors, and the parking is restricted to a certain area due to the close proximity of an apartment complex. "

"Yes all was met"

"We didn't use the pool."