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"The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind. "

"Zara who checked us in was professional and efficient! Helped to check on the status of my deposit payment even after I checked out. Very good stay and highly recommended for a touch of luxury. "

"Wifi too slow"

"We stayed at this unique Tibetan-themed hotel as part of our unforgettable journey to Jiuzhaigou National Park, and it turned out to be one of the highlights of our trip. The hotel’s design draws deep inspiration from the Tibetan ethnic group (Zang people), beautifully blending traditional Tibetan architecture with modern luxury. Handwoven carpets, colorful Thangka paintings, intricate wood carvings, and Buddhist motifs adorned the lobby and guest rooms, immersing us in an authentic cultural atmosphere. Our room was spacious (the largest of the eight suites), immaculately clean, and tastefully decorated with Tibetan accents. The balcony offered breathtaking views of the surrounding mountains, especially stunning at sunrise. Luxurious bedding and in-room amenities added to the comfort, making the experience feel truly premium. The dinner we had was a standout, featuring a local Tibetan-style hot pot that was both hearty and flavorful. Using fresh, locally sourced ingredients and aromatic herbs, the meal was not only delicious but also a cultural exploration in itself. The dining area’s cozy, traditional ambiance enhanced the experience further. Last but not least, I wanted to give a shout-out to the hotel staff for the welcoming and attentive service we received throughout our stay. I highly recommend this hotel to anyone traveling to Jiuzhaigou. Whether you're here for nature, culture, or relaxation, this place has it all. Don’t miss it!"

"Reception area is stunning and can’t be faulted. But then the hotel lets down. Feels like it was a lovely hotel 30 year ago. The price is a lot for the area. Very nice departing gift. But unfortunately doesn’t make up for the tired and overpriced stay. "