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"Quiet and large property with helpful staff. Particularly Jennifer and Susan. Breakfast was a large selection of food and drinks. Spa was good and on property restaurants also good"

"Staff was very helpful. If you get a room facing the ancient city, it's beautiful.. sunrise (facing east) and night view. The hotel position is at the hill top of the Ancient City with the hotel entrance just a few steps to the stairways leading to the ancient city.. inaccessible to the wheelchair bound folks. It is better to have the hotel arrange for your transportation to the hotel as it is difficult to find. If you make your own way there, they will provide you with another hotel's address (where the taxi can drop you off), then they'll pick you up from there (you have to call them when you arrive). You'll also need help with your luggage as the pathway leading to the hotel is not user friendly and there are steps down leading to the hotel entrance. Breakfast, it's simple... don't expect a good meal. They can help you with online purchases (food or anything) with delivery within the hour upto 10 pm... this is exceptionally fast and efficient. "

"Very nice hotel!!! One of the nicest and comfortable rooms I have seen in China. Friendly staff and good breakfast. If any, restaurant is closed at nights but you can access the sites intercom Hotel next door"

"Un hotel súper recomendado te hacen sentir como En casa!! Definitivamente me volvería a quedar aquí. Un hotel super limpio y muy bien ubicado en el centro de todo. Amie definitivamente una gran anfitriona. Fue una muy buena experiencia "

"We stayed at the Intercontinental hotel for two nights. The hotel grounds are very impressive and the staff is highly trained and speak very good English. We didn't use any of the facilities, but we did enjoy the great breakfast. The hotel is located on the edge of Lijiang's old town. So while it's quite touristy, it's not as crowded as the centeral area. So why only 4 stars? Here's the thing, we asked the hotel for a large taxi, fitting for four people and four large suitcases. The destination was Shaxi, about a 2 hours drive. They wanted 1,600 RMB for the trip. Why? Dunno. Because it's an expensive hotel, maybe. But I'd expect a hotel with Chinese speaking locals to help us get the best deal possible, not rip us off. How do I know it was a rip off? I texted a random driver with a van on wechat and got the same ride for 700 Yuan. That was also way too steep (the hotel owner in Shaxi explained it should cost 400-500). The experience left a bad taste on my mouth. I'd recommend staying at a cheaper, less 'luxurious' hotel, where you're not just a walking wallet to them."

"Good breakfast, great and attentive staff"

"Clean and spacious room, helpful front desk staffs and good varieties breakfast to choose. "

"The staff was very helpful"

"The rooms are very spacious for family of 4 and the owner's dog is so friendly and sweet! The location is quiet and away from bustling noise but yet near places of attraction, all within walkable distance."