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Resort One Hotel

3.5 star property
Travelers can unwind with massages at the on-site spa, spend hours splashing in the water park, or simply relax in the garden surroundings.

Choose dates to view prices

Resort One Hotel in the scenic Jiaosi Hot Springs area is a perfect family retreat. Enjoy a complimentary breakfast buffet, outdoor pool with waterslide, on-site spa, kids' playground, free WiFi, and nearby hot springs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$199
includes taxes & fees
24 May - 25 May
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Similar properties

Front of property
Art Spa Hotel
Jiaoxi
  • Breakfast included
  • Spa
  • Water slide
  • Parking included
8.6 out of 10, Excellent, 199 reviews
The price is AU$199
includes taxes & fees
22 May - 23 May
Art Spa Hotel
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 March 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Hot springs
  • Public bath
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

We should mention

Hot springs access available from 8:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Resort One Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Resort One Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Resort One Hotel on 24 May 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resort One Hotel?

Self-parking is free at this property.

What time is check-in at Resort One Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Resort One Hotel?

Checkout is at 11:00 AM.

Does Resort One Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Resort One Hotel located?

This family-friendly Jiaoxi hotel is within a 5-minute walk of Tangweigou Hot Springs Park and Jiaosi Hot Springs. Jiaoxi Sietian Temple and Jiaoxi Hot Spring Visitor Center are also within 15 minutes. Jiaoxi Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 65 out of 148 reviews
Rating 8 - Good. 57 out of 148 reviews
Rating 6 - Okay. 19 out of 148 reviews
Rating 4 - Poor. 4 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

Reviews

Verified

10/10 Excellent

CAI WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, and interior of property is quite well maintained for an old building. Staff is approachable. Most importantly, we really enjoy the in-room hot tub and comfy bed.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it has great spa facilities and nice rooms, good customer service, and very clean and safe, quiet rooms. The only thing we want to point out is that the hotel is a bit old, some facilities were not working, eg, safe deposit box. Overall we love this hotel and will definitely come back.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Arun

Liked: Staff & service
Disliked: Cleanliness
This hotel is a little bit of a bait and switch. It’s actually connected to the art spa hotel next door where the spa and bath is located. The hotel itself is very old and needs updating. The rooms are large, but the bathrooms have the large tub for the hot spring water, but they are not updated and not particularly convenient. The hotel itself smells musty and a little outdated really could use a refresh. The best part was the staff were friendly and easy to work with.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Max

Liked: Cleanliness, staff & service
What I really liked was the the room with a private hot and cold tub and the breakfast buffet!! Unfortunately I was staying while the hotel is clearly being renovated, so I didn’t know that the fitness room was gonna be closed. Which was sad because I was planning to do a workout. The general spa area offers some nice experiences for hot springs and it’s great for kids, too. Is it better than public hot springs in Jiaoxi? No. Everything is definitely older than I thought it would be based on the photos. I would’ve been fine with all of this, but the price was definitely too high given the caveats.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast! and nutritious. Spa is very well cleaned. I like the selection of hot spring pools.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JIAN YU

Liked: Cleanliness, amenities
A little bit old building
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Shing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend - black mold.

The hotel is centrally located, but many of the photos are old, or of their sister property the Art Spa hotel. There was a weird smell in the room the entire time (and the smells got worse) and there was black mold in the bathtubs. The hotel was probably once nice, but is not kept well and is super outdated. The towels were uncomfortable, and the staff were not very helpful. Their suggested things to do in the area were faded photocopies of photocopies, and only in Mandarin. The noise pollution was also awful. We were at the top floor, and could hear literally everything happening at the street level, and at the adjacent rooms.
Stayed 4 nights in Mar 2023
Verified

8/10 Good

fung yee mon

Liked: Cleanliness, amenities, property conditions & facilities
一間懷舊感很足夠的房間，職員很有禮貌，温泉設施非常好，附近有很多美食，出行又方便。地震前一刻都好期待計劃下一次再去。
Stayed 1 night in Dec 2025
Verified

8/10 Good

fung yee mon

Liked: Cleanliness, amenities, property conditions & facilities
食住服務和設施都很好。
Stayed 1 night in Dec 2025
Verified

8/10 Good

PO CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉戲水區也很不錯
Stayed 1 night in Oct 2025
Verified

8/10 Good

HSIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐的選擇品項太少，補菜速度太慢，菜色有待加強。
Stayed 1 night in Oct 2025
Verified

8/10 Good

KUO HSIANG

Liked: Cleanliness, room comfort
基本上是衝著溫泉設施來的，住宿的地方比較舊，但也還舒適。位置在礁溪大街上，吃喝都很方便。比較遺憾的是我要在門口暫停卸行李時被一台車擋住車道，打電話請職員幫忙，通常應該至少可以去跟車主協調一下，但他只跟我說他也沒辦法.......下次應該會選擇旁邊的中冠，至少停車場就在大門對面，離設施也近，看起來是同一個老闆
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

SHU JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務品質好，服務人員態度非常好
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
已經是第二次入住了, 很好的體驗, 下次再來.
Stayed 1 night in May 2025
Verified

4/10 Poor

KUANG YU

Disliked: Cleanliness, staff & service, room comfort

整體不太佳

雪山跟中冠是同一間，一般服務中等，但雪山的櫃檯服務不佳。對於搞不清楚兩邊設施的客人，櫃檯都隨便帶過。 Spa區的櫃子還要自備硬幣，沒帶錢的人當場沒櫃子可鎖。住宿客人還要自己帶房間的毛巾過去，很麻煩。 優點是房間還算寬敞，有降板浴缸。 早餐的肉鬆基本上就是黃豆粉。
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Verified traveller

兩間客房電視不能收視

兩間客房台灣大寬頻電視都不能正常收視，房務及電工來了四人搞不成，換了機上盒還打算換電視，人員進出客房如入無人之境，整體感受很不好。最後請他們別弄了，不能看就算了。浪費不少休息時間。期間有弱弱地提醒可能是樓層間訊號放大器之類的故障，但服務人員仍堅持處理機上盒。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

jui-jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉很棒
Stayed 1 night in Jan 2025
Verified

8/10 Good

ching min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店員工親切和善，備品充足，浴巾更換迅速，唯一美中不足的一點，五層樓滑水道水質混濁，看起來髒髒的，如果能改善就完美了，整體住宿很滿意，
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

KYUNGHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
친절하고 스파시설이 잘 되어있습니다. 전체적으로 가성비가 좋습니다. 방도 넓고 좋습니다. 다만 외관이 오래된 느낌이 나지만 자오시 자체가 대부분의 호텔이 다 그렇네요. 하지만 물가도 싸고 친근함이 있는 지역입니다.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SPA 池很多款式

SPA 池款式多, 但有些已經塞了, 但部份還是很好. 暖水池如果再深一點就可以游水. 早餐款底一般, 如果能多一點款式就好. 服務很好, 很有禮貌.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Xinyu

Liked: Staff & service

普普通通

隔音差 設備老舊 不過泡湯空間大 自助式早餐品項豐富 適逢下雨戶外泡湯不方便
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

HsienHsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service，nice resort
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的溫泉spa區，房間很大泡湯池也很大，值得推薦 唯一就是早餐有加強的空間～
Stayed 1 night in Dec 2021
Verified

8/10 Good

Pei-Li

Liked: Cleanliness, property conditions & facilities, room comfort

地理位置佳

若能包容噪音此住宿地理位置非常熱鬧，吃喝玩樂可滿足，很方便的。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing short stay

This hotel is a fun place to stay. There’s a good amount of signage in English too. It was a good chance to practice my Chinese with the very friendly staff. I picked here because of the water spa which is technically attached to Art Spa hotel. Same company-two hotels-two buildings next to each other. You get 2 initial water spa tickets. There’s even a water slide! Check with them first because 2 days a month, it’s shut down for cleaning. I spent a lot of time relaxing in all the hot tubs and jet pools. I didn’t mind that everyone walking on the side street or sitting on their busses could see me relaxing in the pools. The hotel is just steps away from the train station. Learn the name in Chinese because I don’t think anybody there calls it Resort 1. Inside the rooms are nice heavy wooden furniture, comfortable bed and hot spring tub. I didn’t eat any of the breakfast because it was all traditional Chinese cuisine with little to no western alternatives. Also, I couldn’t read the Chinese descriptions. Overall, I had a good time. Very family friendly.
Stayed 1 night in Dec 2021