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This was a very nice property but I had thought it was going to be 5-stars (western standards). The staff was mixed. Nice front desk but less nice recreation area and hot spring front desk. Overall the facility was a bit tired but the springs were nice and the buffet was quite large and varied. The rooms were clean modern and spacious.
The staff are with great hospitality, very helpful and polite.
The shampoo and conditioner are so so, and the size is small so need to request more from front desk.
The spa is excellent! The dinner buffet is excellent too definitely recommend to add the dinner when you book
Really good service and free soft drink, teas and cookie inside the room. They even provide individual toothbrush and comb. We enjoyed their various hot springs tub and zumba classes