Thank you for the great score.

Thank you for your score, we appreciate the feedback

Thank you so much for the perfect score, I am happy that you enjoyed your stay with us.

Thank you for your score, and yes the view (if you can get ) is a wonderful view of the Manhattan skyline.

Thank you for your review, I am glad you enjoyed your overall stay, I do apologize for housekeeping barging in on you, we will speak with them on this.

I am sorry you did not enjoy your stay with our hotel. We only have limited valet parking and it is 30 a day as listed on the website.

Thank you so much for taking time to leave a score. Can you please email me directly at leo.hernandez@hiejc.com to let us know what we could have done to improve on the score.

Thank you for reaching out to us, I am sorry you did not have a pleasant stay. I am sorry but I do not recall speaking with you, and am not aware of any issues you may have had at our property. If you can please reach out to me so I may discuss on what issues that you came across that have led you to this score.

Thank you for your great score

Thank you so much for the score and the compliments, we are very happy you enjoyed your stay at our property.

Thank you for your feedback, while the dryer is broken we are allowing our guests clothes to be dried in our hotel dryers, just sign the waiver. I am sorry you had issues with the internet, We were informed by the internet provider that the system was down.

Thank you so much for your great score

Thank you for your review.

Thank you o much for the great review, I am very happy you enjoyed yourself, and yes our complimentary breakfast is a very popular amenity.

Thank you for your review, I am sorry you did not have a good stay. I am sorry you felt that the area was unsafe. As far as the parking goes, on Expedia website on our hotel page, under popular amenities, under parking and transportation it states 'Valet parking on site (USD 30 per night; includes in/out privileges)Limited onsite parking'On our own website it also states limited parking at 30 a day, may I ask what website you are a stating that doesn't show the parking information, I would like to know so I can reach out to them about it.

Thank you for your review, I am sorry that you felt unsafe with getting to the path station. For future reference the best times to avoid heavy traffic would be between 7am-9am and 4pm-6pm. Also the closest Path train is a 15 minute walk at the Pavonia Newport station, if you take the Grove street station that is about half a 45 minute walk away.

Thank you for your response, I am sorry you had a delay in getting your room, you did book a specialty room of two double beds with a city view. We do have IHG one club members, and one of the perks for being a club member is a late check, this is one of the reasons for a delay with the room. The washing machine is in working order, it is the dryer that needs to be replaced.

Thank you very much for your score. I am very happy to see that you enjoyed your stay with our property. Hope you stay with us again if you are ever in the area.

Thank you for your feedback, we will look into this issue. We are glad that overall you had an enjoyable stay with us.

Thank you so much for your great score. I apologize the services didn't meet your expectations, and I will be addressing it with the staff.

Thank you for your score, I am so happy you enjoyed your stay with us.

Thank you so much for your review and kind words. We are glad you enjoyed your stay with us.

Thank you so much for your feedback, I am happy that you enjoyed your stay with us.

Thank you

Thank you for your score and kind words.

Thank you for bringing this chair issue to our attention, I will have this looked into. I am happy that you had an overall well stay with us. Thank you for your feedback.

muchos gracias

Thank you for your feedback.

Thank you so much for the score, I am glad you enjoyed staying at the Holiday Inn Express & Suites Holland Tunnel

Thank you so much for the wonderful score, Have a Happy and Healthy Holiday

Thank you for letting me know about the items in the room that were broken, I would like to verify if these were rectified, but unfortunately this review is anonymous so I can not address the issues

Thank you so much for your score

Thank you for your great score!!!!

Thank you!!! Enjoy your holiday

Thank you for choosing to stay with us, I apologize for the lock situation. I will speak to my maintenance about this.

Thank you so much for your review, we are glad you enjoyed your stay with us. Enjoy your holiday!!

Thank you...enjoy your holidays!!

Thank you so much, I am very glad you enjoyed your stay with us. You definitely get a city feel in this area and glad that you enjoyed yourselves.

Thank you for your review, I am sorry you did not have a well experience with us. I will speak with the staff on your experience.

Thank you so much for your review, enjoy your holiday season... We look forward to welcoming you back on your next stay with us!!!

Thank you so much for your review and your score. Enjoy your Holiday Season.

Thank you so much for your score and feedback, we are happy that you enjoyed your stay with us.

Thank you for your score.

Thank you for your review, I am glad you enjoyed your stay with us. Enjoy the rest of your Holiday Season

Thank you so much for a wonderful review, I am very glad you had a great stay with us

Thank you

Thank you for your score and review, I appreciate all feedback. You stated the staff was misinformed, can you please elaborate on what issues occurred?

Thank you for your score and kind words, we appreciate all the feedback.

Thank you so much for you r score, I am sorry we did not meet your expectations, please feel free to reach out to me directly if you wish to give me more detailed feedback on what we could have done better.

Thank you for your score. I am sorry we didn't meet your expectations, was there anything we could have done to make your stay better?