Room, 1 King Bed

Reviews of OYO Hotel Jennings I-10

2.5 out of 5
OYO Hotel Jennings I-10
2002 Port Dr, Jennings, LA

Reviews

5.2
Rating 10 - Excellent. 30 out of 135 reviews" "
Rating 8 - Good. 15 out of 135 reviews" "
Rating 6 - Okay. 13 out of 135 reviews" "
Rating 4 - Poor. 13 out of 135 reviews" "
Rating 2 - Terrible. 64 out of 135 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place for a nice quite stay!
Stayed 1 night in Apr 2024
Response from Dewi on 2 May 2024
That is great to hear, Latoya ! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

8/10 Good

kelly, Alabaster

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Jennings every couple years, they always have a room at a reasonable, we enjoyed our stay !
Stayed 4 nights in Nov 2023
Response from Dewi on 22 Jan 2024
That is great to hear, Kelly! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

10/10 Excellent

Betty

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Place
Stayed 1 night in Oct 2023

10/10 Excellent

Shane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Aug 2023

10/10 Excellent

Michial

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, I have stayed at the property before and will stay again. The staff is friendly, the rooms clean, and the place is quite.
Stayed 3 nights in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Michial! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Eva

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lights missing, rust in bathroom, poor mattresses
Stayed 1 night in May 2023
Response from Maria on 18 May 2023
Hi, Andrea! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Ava on 19 Apr 2023
Hi, Scott! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

2/10 Terrible

Theresa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty have to sray because it was no refund 😕
Stayed 2 nights in Mar 2023

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities, room comfort
Driving up to the hotel i thought it was an aboandoned building at first. If i coyld have gotten a refund i would have left. There was no problems with getting a room. Tried to get some sleep and woke up a little later with a roach running up the wall. Needless to say I got out of there and just continued my trip. Wish I had pictures for you. Definitely not how they picture themselves.
Stayed 1 night in Feb 2023
Response from Ammy on 14 Feb 2023
Apologies for the problems you had faced, Joe! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Amanda

Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from Eva on 7 Feb 2023
Hi, Amanda! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
should not be rated a five
This hotel is very dated, dirty, stains on carpet, dirty towels, tv remote not working.
Stayed 1 night in Jan 2023
Response from Ava on 13 Jan 2023
Hi, Eric! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Terrible

charles

Disliked: Property conditions & facilities, room comfort
bad
no heat they has to bring me a porter heater the tv did not work remote did not work buttom on tv did not that room suck no receipt said hotel.com will sent me one no food could not go inside no coffee no nothing if this is the kind of room you book I will go with someone eles I wil have to go on line and sent out bad report on that hotel and on hotel.com for setting it up
Stayed 1 night in Dec 2022
Response from Maria on 9 Jan 2023
Sincere apologies, Charles! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Maria

2/10 Terrible

Judith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was not maintained. We asked to be put closer together they refused and separated us on two separate sides of the building, my room had no lights, mold and bed had bed bugs. They refused to work with us financially or move us to different rooms. Stated it was a busy weekend, but it was far from busy. For as many rooms as they had, looks like 3 were occupied and 1 for sure by staff. We found another place to stay.
Stayed 2 nights in Oct 2022
Response from Ammy on 7 Nov 2022
Apologies for the problems you had faced, Judith! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
OYO oh No! 👎
Stayed 1 night in Aug 2022

6/10 Okay

Mindy

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jun 2022
Response from Christina on 26 June 2022
Hi, Mindy! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Christina!

2/10 Terrible

Angie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was completely dirty and nasty mold everywhere and super dirty
Stayed 5 nights in Jun 2022
Response from Jane on 10 July 2022
Hi, Angie! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terrible

Patricia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Ammy on 19 Apr 2022
Hi, Patricia! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Mason

Disliked: Cleanliness
Stayed 1 night in Mar 2022

8/10 Good

robert

Stayed 1 night in Mar 2022
Response from Cheshta on 24 Mar 2022
Hi, Robert! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

4/10 Poor

Mason

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty as all get out
Stayed 1 night in Mar 2022
Response from Jackson on 22 Mar 2022
Hi Mason, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jackson

4/10 Poor

Rowlan

Disliked: Cleanliness, property conditions & facilities
Unclean or not easy it handicap accessible. Scarry pit in the daylight
Stayed 1 night in Feb 2022
Response from Jane on 1 Mar 2022
Hi, Rowlan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2022
Response from Damien on 19 Jan 2022
Thank you for rating us highly, Wendy. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Damien

2/10 Terrible

paul

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction and it looked abandoned. We were one of two cars in the parking lot and didn’t feel safe. The check in window was shattered and didn’t offer a sense of security which may have been why there was a large guard dog in the lobby. There was a cockroach crawling on the tv remote. There was no toilet paper in the room. The beds had stains on the sheets. There were two towels. The mattress and pillows and pillows were terrible. The windows were so thin that we heard traffic from the interstate all night long. And to top it off the heater didn’t work when it was 40 degrees outside. I definitely don’t recommend staying here and would’ve been better sleeping in my car.
Stayed 2 nights in Jan 2022
Response from Mike on 17 Jan 2022
Something like this should not have happened, Paul. We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Mike

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from where I needed to be. Lovely
Stayed 1 night in Jan 2022
Response from Ammy on 16 Jan 2022
Hi, Jerry! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Terrible

Austin

Stayed 1 night in Dec 2021

2/10 Terrible

Ross

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Very scary.
Stayed 1 night in Nov 2021
Response from Ronald on 3 Dec 2021
Hi, Ross! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Ronald

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not present, tried to check out early due to poor conditions, and could not get anyone to come to the window or answer the phone.
Stayed 2 nights in Nov 2021
Response from Amina on 23 Nov 2021
Sorry for the trouble caused, Steven! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Amina!

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Bruce on 23 Nov 2021
Hi, Cody! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Bruce

8/10 Good

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No frills is how this place is described. Falling apart and filthy would be closer. Stained carpet and bedding. Shower wo
Stayed 1 night in Nov 2021
Response from Walter on 15 Nov 2021
Thank you so much for the positive rating, Andrew! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Walter

8/10 Good

Ron

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet seat
Stayed 5 nights in Oct 2021
Response from Jane on 7 Nov 2021
Thanks for the positive rating, Ron! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Jane!

6/10 Okay

Klein

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property just looked rundown. If an inspector saw the condition of those railings I’m sure they’d shut the place down. The place looked dirty. There seemed to be mold on the bathroom ceiling. And the pillows were horrible, like sleeping in a sheet of paper.
Stayed 1 night in Oct 2021
Response from Jacob on 4 Nov 2021
Sorry for the hassle you faced, We have taken note of the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jacob

2/10 Terrible

Brooklyn

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We went into the room and instantly you could tell the beds were very, very cheap and old. Not only that but when you walked in you could see that they hadn’t cleaned the room properly. There was all kinds of trash under the beds and the fridge hadn’t been cleaned at all. We found someone’s fingernail and underwear behind the desk and tv also. Then we went into the bathroom where the drain itself it rusted and looks gross. Then, the vent is duct-taped closed I’m the bathroom which is a little sketchy. There were also holes all in the bathroom walls that I plugged with toilet paper. It did the job for us to have somewhere to sleep, but we will not ever book the OYO again.
Stayed 2 nights in Oct 2021
Response from Jane on 26 Oct 2021
Hi, Brooklyn! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

4/10 Poor

Grisel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel employee was rude. Heater did not work -50 degrees outside. It was advertised that breakfast was included, however there is no breakfast and no even coffee in the room. Unhappy!! Please DO NOT OFFER BREAKFAST FOR THIS HOTEL BECAUSE IT IS MISLEADING!!!
Stayed 1 night in Oct 2021
Response from Cheshta on 23 Oct 2021
Hi, Grisel! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

2/10 Terrible

Sonny

Disliked: Cleanliness, property conditions & facilities, room comfort
No recommended
Not ready for service and not clean.
Stayed 1 night in Oct 2021
Response from Jane on 11 Oct 2021
Hi, Sonny! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked online, showed up, took 30 minutes to find someone to check me in only to find an absolute disgusting room. The beds were made so someone clearly “cleaned” it but yet the beds were covered in hair and trash along with used q tips laying everywhere. Went straight to the desk asked for a refund checked out and left only for them to recharge me for a “no show” fee. One week later I’ve yet to get my money back they ask for more time to process my request.
Stayed 2 nights in Sep 2021
Response from Jane on 29 Sept 2021
Hi, Ryan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 Terrible

Jude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
House of crack
This is worst hotel i ever been in. First walking in beds look like they were as old as hotel. I sprayed a whole bottle of febreeze just to take smell out. Soon as i sat down strted getting bit by ants. Looks like crack hotel. I evacuated for hurricane ida and glad i only stayed 1 night. Place needs to be burned and start over.
Stayed 1 night in Sep 2021
Response from Jane on 14 Sept 2021
Sorry for the hassle you faced, Jude! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

kelly, Alabaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had hurricane ida coming in an the lady in the office was able to refund my money quickly an easily. We weren't there but a day before our called company called us back home. When we checked in the lady in office was very helpful also. I enjoyed the fact that i was only a mile from my destination. Our experience was great with the staff.
Stayed 3 nights in Aug 2021
Response from Mike on 4 Sept 2021
Hi, Kelly. We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Mike

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Room was clean. Trash was removed as needed. Staff is very friendly
Stayed 1 night in Aug 2021
Response from Jane on 20 Aug 2021
We are happy to see you liked the stay, Josh! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Cheshta on 17 Sept 2021
Hi, David! Glad to see that you have rated us super. Hope to serve you soon with an even more happening stay. Regards, Ivy

8/10 Good

Dustin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good for Work Stays
We stay here for work. It is quiet and clean. Great location.
Stayed 3 nights in Jul 2021
Response from Noah on 16 July 2021
Hi, Dustin! Thank you for being with us. Looking forward to your continued love and support. Regards, Noah

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel the reservation as soon as I walked into the room. There were bed bugs and blood stains on the comforter.
Stayed 1 night in Jul 2021
Response from Cheshta on 12 July 2021
Sorry for the inconvenience you faced. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Janet

2/10 Terrible

Roxanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Despicably Dirty
OYÓ Jennings, Louisiana is not the place to stay if you are concerned about cleanliness. I checked out the same day I checked in. This is due to the box springs on the king bed. They were soiled, torn, and molded. The manager didn’t seem to care or think it was an issue. The room was covered in dust when I did a wipe down with Lysol wipes. The refrigerator was dirty and the freezer was frozen over. The picture on Hotels.com was very misleading to say the lease. I had to climb to flights of stairs (disabled vet) because they had no rooms available downstairs.
Stayed 3 nights in Jun 2021

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Marie on 6 June 2021
Thanks for rating us positively, Josh! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Marie!

10/10 Excellent

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
OYO 👌
Ok for the price i am booking for the next Couple of weeks
Stayed 4 nights in May 2021
Response from Leo on 30 May 2021
Hi, Joseph! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was just needed to ne cleaned. Old and some guy just sitting outside his door all night.
Stayed 1 night in May 2021
Response from Tony on 23 May 2021
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Tony

2/10 Terrible

Chantell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nasty they have bed bugs, the room smelled like pee. The box spring didn’t have a cover or anything on it and it was full of stans. The door is full of dirty hand prints. It was just nasty and the customer service is even worst I check in and went to the room turn around and checked out told them the issues and they have been trying to keep from refunding me my money back and the so called manger cursed me out for asking for a refund and then asking for the general manger and was told they don’t have one. Called corporate and got same thing.
Stayed 2 nights in Apr 2021
Response from Leo on 29 Apr 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean sheets and the beautiful lady was nice
Stayed 1 night in Mar 2021
Response from Marie on 6 Apr 2021
We are happy to see you liked the stay, Eddie! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Marie!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Simple
Fine for what our needs were.. Sleep and shower and hit the road. Bed was super comfortable.bedding was clean but the rest of the room and property was in need of more attention for sure. Price was half of what was available elsewhere. Would stay again if needed for same purpose but definitely not if was spending any significant time there.
Stayed 1 night in Apr 2021
Response from Marie on 6 Apr 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
This hotel was disgusting and wouldn’t give a refund. I wish I could post pictures and show you the blood stained pillows and pubic hair in the moldy toilet.
Stayed 1 night in Mar 2021
Response from Leo on 6 Apr 2021
Apologies for the problems you had faced, Jeremy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In was amazing
Stayed 1 night in Mar 2021
Response from Bruce on 24 Mar 2021
Hi, Ashley! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Bruce