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"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal...

"I stayed here for two nights while attending an event in Terezin. I did not realize that most of the guests would be team members from sports teams. That made for an interesting vibe, but everyone -- EVERYONE - was super calm, polite, and quiet. My room was a single and it was small, but efficient. My window opened all the way which was great because I could get fresh air and cool the room off at night. I was on the 5th floor which I was glad about. Parking was free and right in front of...

"It was a good hotel, good location, limited parking. I couldn't park my car there so book in advance. Was good size rooms but my room had a damaged shower head so there was no pressure for me to take a proper shower"

"the problem with the cleanliness of common areas"

"Staff were friendly. Clean room, shower. Simple breakfast (bread, eggs, coffee). Good value"

"Verkligen värt en omväg för att bo trevligt i en liten by med vackert landskap. En väldigt trevlig värdinna bra frukostbuffé där man får beställa ägg som man vill ha det. Prisvärt!"

"This is a beautiful and quiet hotel, perfect for a relaxing weekend. A few things to be aware of for future guests: the main parking lot fills up very quickly on weekend evenings. There is an additional lot across the street, but it's easy to miss until you see other cars parked there. Also, note that the restaurant does not have its own restroom facilities."

"Uns hat der Aufenthalt sehr gut gefallen. Das Hotel ist extrem schön eingerichtet. Tolle Mischung aus traditionellem Erzgebirge Charme und Moderne. Die Mitarbeitenden waren sehr freundlich und zuvorkommend. Die Zimmer toll eingerichtet, modern und äußerst geschmackvoll. Wir haben uns rundum wohlgefühlt und würden auf jeden Fall wiederkommen. "

"Our stay was great but room was hot not possible to leave Windows open, due to rain coming inside room. The area has things to offer for sightseeing but 1 full day would have been enough to explore anything near by. "

"Für einen Zwischenstopp sehr empfehlenswert."

"It is a great location with very helpful staff. Wonderful food!"

"👍"

"Over the years we have stayed in The Clarion many times and always found the staff to be extremely helpful."