10/10 Excellent
Mei Lee
9 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sarah is a very kind lady. My son was having very high fever above 40 and i was totally helpless trying to find the nearest hospital. Noelia was totally different before and after the booking. She requested me to respect her timezone and asked me to turn to Sarah. I was shocked as the attitude was totally different when i communicated with her in different timezone.
Besides the point, Sarah rushed over with a bottle of brufen to check on my son and helped my hubby with naver map to locate the hospital location. She even called the hospital to inform them of my son's condition as we may have difficulty in communication. She even allowed us to take longer time to check out next day. We were very grateful and appreciated her kindness and warmth when we were in really difficult situation.
Casa Linda is a very nice place located in a quiet and tranquil surrounding. The property is very clean and spacious enough to accommodate our group of 7 people. Unfortunately due to my son's condition, we couldnt enjoy the lovely garden and the vicinity area. There is also a convenient store within walking distance and we settled our quick and simple dinner there without able to enjoy the recommended cafe and eateries nearby.
Thank you very much Sarah. Just want to let you know your kindness had touched all our hearts when we were desperate for help. Thank you again!
Mei Lee
Stayed 1 night in Sep 2023