Jefferson Hotels, Cleveland

"Good"

"The hotel was being remodeled and I was on a floor with the new rooms. They looked great. My only issue is the water in the shower only had one temp and it was very hot. Other than that it was very good."

"Comfortable stay, booked a poolside room but ended up moving because the smell of chlorine was very strong."

"Needs updated"

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"Do not stay here if you have any kind of standards. Old property that desperately needs to be demolished and rebuilt. Every part of the hotel was cruddy!! We didn’t even take a shower because the base was cut open and rust had formed around the openings."

"This particular looking to end was a great value for the price. The front desk was very helpful, the breakfast and coffee great, the exercise amenities were surprisingly good, and I appreciated the free parking. Cleanliness was so-so with some hair in the tub but I can live with that."

"The hotel was clean, beautiful, historic and conveniently located to all downtown attractions. Ll attractions such as the Rock and Roll Hall of Fame, Progressive Field and Rocket Arena are all within walking distance of the hotel."

"Amazing Location for my visit to the Rock & Roll Hall of Fame!! Excellent Breakfast and totally great Kick-Back 👍"