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"The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though...

"Very comfortable hotel with great breakfast."

"It was our first time at this Palace. Beautiful place with wonderful amenities and great staff. We had a room in a Palce which was very clea, big and very nicely decorated. Food in the restaurants was delicious. The best breakfast we had so far. We used their swimming pool and sauna to relax. Highly recommend."

"Great place, nice service, very big room, great spa zone and breakfast was so tasty "

"Very nice, well kept hotel. Breakfast was great."

"Big room, plenty of space to sit and relax. Perfect location. Stayed on only for a night but will definitely come back next time visiting Jelenia Góra."