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Reviews

5/5 Excellent
98 reviews
"We very thank full for best service but shower room not clean at tile corner & ..."

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Kidzania
    2 min walk
  • Popular Location
    Pacific Place
    6 min walk
  • Popular Location
    Gelora Bung Karno Stadium
    5 min drive
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Mayfair, Junior Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed (Deluxe Grand)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed (Executive Grand)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Jakarta

In the business district and near a metro station, The Ritz-Carlton Jakarta, Pacific Place is in an area with good shopping. Bundaran Hi and National Monument are notable landmarks, and some of the area's popular attractions include Kidzania and Taman Mini Indonesia Indah. Travelling with kids? Don't miss Ragunan Zoo, or check out an event or a game at Gelora Bung Karno Stadium.

Popular Location

What's nearby

  • Kidzania - 2 min walk
  • Pacific Place - 6 min walk
  • Plaza Senayan - 4 min drive
  • Gelora Bung Karno Stadium - 5 min drive
  • Lotte Shopping Avenue - 9 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 23 min drive

Restaurants

  • Where to eat
  • PASOLA Jakarta – Buffet restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily. Reservations required. Kids' menu available.

About this property

The Ritz-Carlton Jakarta, Pacific Place

Luxury hotel connected to a shopping centre in Jakarta with full-service spa
This hotel features a full-service spa, a restaurant and an outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 62 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences such as fridges and coffee makers. Guests will also find iPod docking stations, 24-hour room service and minibars.
The Ritz-Carlton Jakarta, Pacific Place offers 62 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Valet parking: USD 6 per day

Food and drink

Free full breakfast available daily 6 AM–11 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping centre
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free children's club
Free cots/infant beds
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
Dutch
English
German
Hindi
Indonesian
Japanese
Korean
Spanish

Business services

Business centre
Meeting rooms
Conference centre (38750 square feet of space)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

46-inch LED TV
TV channels
iPod dock
MP3 dock
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per day.
  • Free cots (infant beds)!

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Ritz-Carlton Jakarta Pacific Place Hotel
  • Ritz-Carlton Pacific Place Hotel
  • Ritz-Carlton Jakarta Pacific Place
  • Ritz-Carlton Pacific Place
  • Ritz-Carlton Pacific Place Hotel Jakarta
4.7

Exceptional

5 - Excellent
77
4 - Good
18
3 - Okay
1
2 - Mediocre
1
1 - Poor
1
4.7
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities, room comfort

We very thank full for best service but shower room not clean at tile corner & also for carpet have alot spotted , another thing are best

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is amazing, especially the services of all staff are perfect, speck good English, polite, caring and so friendly. I must comeback next time.

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was wonderful and the check in process was very smooth and efficient. We were celebrating one of our birthdays and they decorated the room with balloons and we also got a birthday cake and some chocolate. The staff at Ritz were amazing in carrying out their work and including personal touches to it. Our concierge, Naomi was professional and accommodating during our interactions with her online and in person. She even left us a note and a parting gift on our last night there. The housekeepers were also lovely and did their job really well. Two of them, Tantan and Putra, also a left note to welcome us on our first day there. On the last night, Wayan prepared a bath with a vase of roses to help us relax. Overall, the service and people at Ritz were wonderful and really made a good lasting impression on us. Looking forward to staying with you in the future.

Stayed 3 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Family bonding day

Great hotel to stay ...👍👍👍👍👍 Friendly staff ...💖 Do not worry to be hungry .... continue food service from morning ti night 👍 Beside hotel building is Jakarta HardRock Below hotel plenty luxury shop ...

Stayed 1 night in Aug. 2019

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