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Reviews of Starlet Hotel Jakarta Airport

1 out of 5
Starlet Hotel Jakarta Airport
Jl. Atang Sanjaya No.45, Benda, Tangerang, Banten

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jorgelina

Travelled with family
Disliked: Amenities, property conditions & facilities
Inexpensive option for an airport layover, but that is all. Rooms are tiny to the absurd. The hotel provides only one key that activates the lights/AC per room. Families are noisily banging on doors, or keeping them open. Prayers noisily wake up at 3:30 AM, join the prayers at 4:15 AM, come back laughing out loud, until sometime mid morning. Breakfast is a "Ready to Eat" frozen meal that you have to microwave yourself. Expedia customers have to pay 100.000 and 80.000 for the shuttle out and in of Soekarno. The surrounding area is noisy with traffic, no sidewalk, un-walkable unless you love to be spilled with mud. Staff are ok, but the management for whom they work do not make their jobs easier.
Stayed 2 nights in Feb 2024

6/10 Okay

Lambertus

Stayed 1 night in Aug 2023

10/10 Excellent

Olivia

Stayed 1 night in Jun 2023

10/10 Excellent

Charmaine, Vancouver

Liked: Staff & service, property conditions & facilities
Sufficient stay if you just want to rest before flight.
Stayed 1 night in May 2023

8/10 Good

Sarath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Ke

Liked: Staff & service, property conditions & facilities, room comfort
Layover
For layover before flight next day. Comfortable and clean enough for the stay
Stayed 1 night in Oct 2022

2/10 Terrible

MIGUEL, PLANTATION

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cleaning. dirty and worn bed linens. cockroaches in the bathroom.
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Room, bedding and shower was clean, staff friendly and good English.
Stayed 1 night in Aug 2022

6/10 Okay

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
No sleep tonight
There is a lot of building work going on at the back of the hotel & is very noisy
Stayed 1 night in Jan 2021

10/10 Excellent

Yanuar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near airport and they also provide airport shuttle service
Stayed 1 night in Feb 2020

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet room - value for money
It was good stay overall.. it’s a good room and services for the price you pay.. (250k).. staff is helpful. They helped me with early room service and booking Grab to airport. Had nice and quiet stay..
Stayed 2 nights in Nov 2019

8/10 Good

Thomas

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I have asked morning call for early morning departure but phone didn't ring :)
Stayed 1 night in Sep 2019

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist super..alles da was man braucht..Personal sehr freundlich und hilfsbereit..für den Preis einfach klasse..bis auf die Lautstärke..Ohropax empfehlenswert..weg. Verkehr und Personal..
Stayed 1 night in Jan 2024

8/10 Good

Atsushi

Stayed 1 night in Dec 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer und sehr nettes Personal
Stayed 1 night in Apr 2023

10/10 Excellent

akira

Stayed 1 night in Dec 2022

6/10 Okay

Priscillya

Disliked: Cleanliness
Lingea de lit sale , cheveux dans la douche et receptionists de la nuit pas aimable du tout .
Stayed 1 night in Sep 2022

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Stayed 1 night in Jul 2022
Response from Rezza Eka Aditya - Asst. Operation Manager on 27 July 2022
Dear Mr / Mrs Paul, Warmest Greetings from Starlet Hotel Jakarta Airport. Thank you for choosing our hotel as your accommodation in Jakarta and taking the time to share your review with us. We are very thankful for the 10 star rating that you gave to us. Your kind review will be shared to the entire team and ensure the great service remains in the future. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Rezza Eka Aditya Asst. Operation Manager

8/10 Good

Muhammad Heri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019