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Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Room Amenity
Premium bedding, Select Comfort beds, minibar, in-room safe

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business Services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationEka Hospital7 min walk
    Popular LocationSt. Carolus Hospital Summarecon Serpong9 min drive
    Popular LocationAeon Mall BSD City10 min drive
    AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive

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  • Superior Room, 2 Single Beds

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds
  • Superior Room

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Suite, 1 King Bed

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsSuite, 1 King Bed

About this area

Serpong

Located in Serpong, Hotel Santika BSD City Serpong is connected to a shopping centre. Aeon Mall BSD City and Summarecon Mall Serpong are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Ragunan Zoo and Scientia Square Park are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.
View map
Popular Location

What's nearby

  • Eka Hospital - 7 min walk
  • Bethsaida Hospitals - 9 min drive
  • St. Carolus Hospital Summarecon Serpong - 9 min drive
  • Aeon Mall BSD City - 10 min drive
  • Pradita Institute - 11 min drive

Getting around

  • Serpong Rawa Buntu Station - 4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive

About this property

Hotel Santika BSD City Serpong

Art Deco hotel connected to a shopping centre in Serpong with restaurant
A restaurant, a bar/lounge and a 24-hour business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 150 individually decorated rooms feature free WiFi and Select Comfort beds. Guests will appreciate conveniences such as living rooms and dining areas, while LCD TVs with cable channels and first-run films provide a bit of entertainment.
Hotel Santika BSD City Serpong offers 150 forms of accommodation with minibars and a safe. This individually decorated accommodation has separate living rooms. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Serpong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate dining area
  • Separate living room

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (52 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 21-inch LCD TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests aged under 12 years old
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Hotel Santika BSD City Serpong
Hotel Santika BSD
Santika BSD City Serpong
Santika BSD
Santika Bsd City Serpong
Hotel Santika BSD City Serpong Hotel
Hotel Santika BSD City Serpong Serpong
Hotel Santika BSD City Serpong Hotel Serpong

Frequently asked questions

Can I cancel my reservation for free at Hotel Santika BSD City Serpong and receive a full refund?
Yes, Hotel Santika BSD City Serpong offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santika BSD City Serpong cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Santika BSD City Serpong pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Santika BSD City Serpong?
Check-in is from 2 PM to midnight.
What time is check-out at Hotel Santika BSD City Serpong?
Checkout is at noon.
Does Hotel Santika BSD City Serpong provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 350000 per vehicle, one-way, applies.
Where is Hotel Santika BSD City Serpong located?
Situated in the entertainment district, this hotel is within a 10-minute walk of TerasKota and Ocean Park. Aeon Mall BSD City is 2.5 mi (4 km) away.
3.7
Good
84 reviews
5 - Excellent
15
4 - Good
40
3 - Okay
22
2 - Poor
4
1 - Terrible
3

3.8/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019

4/5 Good

Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Staff & service
Stayed 1 night in Aug 2019