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Hotel Santika BSD City Serpong

Hotel Class
3 out of 5

Information

Reviews

3.7 / 5Good
76 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Ocean Park
    7 min walk
  • Popular Location
    Aeon Mall BSD City
    5 min drive
  • Popular Location
    Living World
    9 min drive
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    31 min drive

Choose dates to view prices

Book online or call:

1800 809 285
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Serpong

In the entertainment district, Hotel Santika BSD City Serpong is in an area with good shopping. Situ Gintung and Sekolah Tinggi Penerbangan Indonesia are local landmarks, and travellers looking to shop may want to visit Blok M Square and Central Park. Ragunan Zoo and Ocean Park are also worth visiting.

4.7/5 guest location rating

Guests like it for

  • Great shopping (30 reviews)
  • Convenient (20 reviews)
  • Good eats (19 reviews)

What's nearby

  • Popular Location
    Ocean Park - 7 min walk
  • Popular Location
    Aeon Mall BSD City - 5 min drive
  • Popular Location
    Living World - 9 min drive
  • Popular Location
    Scientia Square Park - 23 min drive
  • Popular Location
    Summarecon Mall Serpong - 25 min drive

Getting around

  • Serpong Rawa Buntu Station - 9 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 46 min drive

About this property

Hotel Santika BSD City Serpong

Art Deco hotel connected to a shopping centre in Serpong with free breakfast
This hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and dry cleaning. All 150 individually decorated rooms feature free WiFi and Select Comfort beds. Guests will appreciate conveniences such as dining areas and sitting areas, while LCD TVs with cable channels and first-run films provide a bit of entertainment.
Hotel Santika BSD City Serpong offers 150 forms of air-conditioned accommodation with minibars and a safe. This individually decorated accommodation has separate dining areas. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, a bidet and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and hairdryers can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 17

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests aged under 12 years old
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work. Parking height restrictions apply.

Property is also known as

  • Hotel Santika BSD City Serpong
  • Hotel Santika BSD
  • Santika BSD City Serpong
  • Santika BSD

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate dining area

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (52 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 21-inch LCD TV
  • TV channels
  • first-run films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Nearby activities

Activities

3.7
5 - Excellent
14
4 - Good
34
3 - Okay
22
2 - Mediocre
3
1 - Poor
3
3.8
Cleanliness
3.9
Service and Staff
5.0
Amenities
3.4
Property condition

4/5 Good

  • Liked: Staff & service

Stayed 1 night in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.

Stayed 7 nights in Jan. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul. 2018

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